Reviews give us a sense of a company's personality before you call. Check out what your neighbors are saying and find out why all the towns nearby consider us to be their nearby heating and air company in Coatesville, PA.
Local Reviews
for Coatesville, PA
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Real emergency service
Jaymie - Coatesville, PA
DiBiase actually has on call technicians! 24/7! Chris worked in the dark and serviced the AC on the spot, preventing serious trouble we didn’t know was lurking. All this from a call because the thermostat wasn’t working (battery contacts needed cleaning. Who knew?). Incredibly prompt and professional and a really nice guy as well. They’ve got our business for sure!
Great service again
Kenny - Coatesville, PA
Great
William - Coatesville, PA
Best service people every time
Great service
Charlie - Coatesville, PA
Brian was early, courteous and didn't talk down to me. As a new customer, I really appreciated that.
Great Service; Terrible Price
Wes - Coatesville, PA
Kurt did a great job. He was early, quickly diagnosed the problem and completed the necessary work ... recharging. The price for recharging was staggering. Understand the environmental issues ... but ... there is no justification for the pricing ... $846.00 !!!!!!!
Service call today
Sue - Coatesville, PA
Luis was excellent ... diagnosed problem and fixed it. Very good technician. I would like to request him on future service calls
Response from DiBiase Heating and Cooling Company:
Sue, Luis really is great! We are happy that you trusted us to service your HVAC unit! Thank you for your review!
Great
Steve - Coatesville, PA
Knowledgeable
Service evaluation
Sue - Coatesville, PA
Very good job. DiBiase always professional and thorough
AC check up
Edward - Coatesville, PA
Luis did a great job. Checked everything and gave me an explanation on how my aging AC is running.
Luis Did a great job as usual
Richard - Coatesville, PA
Polite and thorough
Great service!
John - Coatesville, PA
Great service
Tom - Coatesville, PA
We discuss many options
Great Service
Robert - Coatesville, PA
Amazing company
Joe - Coatesville, PA
Best heating and air conditioning company I have ever dealt. Technicians are amazing
yearly maintenance
Lois - Coatesville, PA
2 technicians arrived at the house on time and were very courteous and efficient
Very friendly, explained things clearly, & great price
Kim - Coatesville, PA
They were punctual, I got a text an email when they were on way. I loved the fact that they brought their own “booties” to cover their shoes! They were friendly, not pushy at all.
Good Service On Time
Ken - Coatesville, PA
Accustomed to experiencing perfection from DiBiase. This visit a little less so. Did not learn the technician's name until I was asked for a review. He got a phone call and although I usually stay with the technician, the call took some time so I wandered away not wanting to listen in on a personal conversation Missed seeing a couple of things that he later told me about. I can always open the air handler and take a look.
The best service
Joe - Coatesville, PA
Tech was respectful, and very competent. ,
Fantastic customer service! Quick response to initial call, appointment and install.
Nancy - Coatesville, PA
Service visit
Joe - Coatesville, PA
Excellent service
Great Service!!!
William - Coatesville, PA
Great service ! Came out quickly !
Bryanna - Coatesville, PA
My experience was great. The service man came out immediately and explained all his concerns and fixed my problem !
Satisfied
William - Coatesville, PA
Everything good
Review
Kenny - Coatesville, PA
Prompt and pleasant demeanor. I would recommend Dibiase and Kurt to friends.
Good Service
Robert - Coatesville, PA
Kurt was knowledgeable and professional
Chris B.
Service call that the AC was not working and the Thermostat was blank. Upon arrival inspected Thermostat and found Contacts on Battery Terminals were corroded. Cleaned Contacts and reinstalled batteries. Put system in cooling mode to test. The 16x25x4 Air Filter is dirty and needs to be replaced. Homeowner is going to see if they have a new filter to replace. Measured refrigerant charge and system was low on charge. Superheat was at 40 Degrees with a target of 10 Degrees. Also was only measuring a 14 Degree temperature split. Added 2lbs of 410-A Refrigerant to system charging by Superheat. After adding refrigerant, Superheat dropped to about 8 Degrees and the temperature split increased to 18 Degrees. While inspecting system found the Outdoor Capacitor and Contactor were very worn, corroded, and damaged due to the mouse presence in the unit. Cleaned out the mouse nest and replaced the 45/7.5 MFD Dual Capacitor and Single Pole Contactor. Repaired wiring connectors that were worn and bri
Luis T.
Added refrigerant to the system to get the ac running until installation, supply air 52 return air 73 260/130 410 no charge for today
Kurt M.
Will install a new floor return in the floor to eliminate wall return. Will need to end cap off exsisting return with panning and seal up with silicone/ spray foam. Install floor drop in and pan in return in basement area.6/18/21. Installed floor return register and removed existing dinning room return boot and panning. End capped corresponding section of return.
Luis T.
Performed oil boiler cleaning/tune up, check electrical low and high voltage ok, cleaned heat exchanger and flue pipe, replaced oil filter and pump strainer, new nozzle, electrodes are in bad shape, test igniter reading low, check cad cell ok, primary sometimes will not reset, performed smoke and combustion test, noticed barometric damper 7 in not adjusting, co levels ok, oil Gauge not working, tank condition is poor lot of rust around belly and tank risers, emailed reports with recommendations, new tank will be probably needed in the near future also boiler should be expected to be replaced soon, boiler is in working and running condition on today’s visit, see recommendations
Brian B.
Performed cooling maintenance, replaced standard air filter. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Luis T.
Customer has oil boiler Sumer winter, found primary tripped, reset primary and check oil flow, cleaned cad cell and also burner nozzle gun, cycle boiler reading high resistance boiler is dirty, boiler needs cleaning once is cleaned we will test operation once again to see if parts are required,
Barry P.
AC Tune Up for 3 Ton Trane AC system. Replaced filter 18F temp split. 19° Subcool. Both coils are in good condition. All electric motors and components ok. Indoor Amos/compressor amps/outdoor voltage ok. All field and manufacturer wiring ok. Cleaned drain/trap and added condensate tabs. System is operating well at the time of this tune up. Mr. Meece renewed plan membership.
Luis T.
Reclaimed old refrigerant and flushed out old line set with chemicals. Removed old outdoor unit and wall mounts. Leveled ground and put down rocks and even pad out to be leveled on all sides. Made new connection with remaining line set and cleaned and brazed connections. Put rubber 4x4s under unit to stabilize. Replaced gas furnace and indoor coil and added an aprilaire 410 boot filter with new filter included and adapted to the return duct. Installed new aprilaire humidifier with drainage line. Installed new ez trap with pvc drainage. Installed three Honeywell dampers, HW EIM with THM4000R and wireless Honeywell thermostat for the second floor. Caulked all gaps and put nitro through the lines to make sure their were no leaks. Vacuumed moisture out of unit low enough then added refrigerant and cracked king valves. Placed sticker on outdoor unit and placed a service record on gas furnace.
Kurt M.
Performed visual inspection on both gas boiler and 40 gallon atmospheric water heater. Basement has flooded but doesn’t appear to be any water damage inside boiler or water heater. Water heater is an older water heater and should probably be replaced in the near future anyway, but no visual water damage to it. Would recommend to have the gas boiler serviced before winter time also.
Brian B.
Checked no cooling complaint, set thermostat to cooling, outdoor unit came on but no blower. Checked blower, capacitor ok, found motor windings open. Motor is failed. Recommend replacing system it is in poor condition and has a lot of rust from leaks. Need to schedule a sales appointment. Has no cooling
Kurt M.
Found t-10 thermostat stuck in waiting for equipment. Tried to just put the fan in the on position, thermostat is not responding. Took thermostat off the wall and had a burnt smell to it. Replaced t10 thermostat under warranty and performed quality assurance. Amana System is working great at time of service.
Kurt M.
Talked to homeowner re-securing a/c while I was on site. Brackets did get bent some but are not in any way un-secure. Explained to homeowner that if he wanted the brackets reaplaced unit would need to be evacuated, line set cut and re vacuumed down to replace brackets. Homeowner wanted to just keep the existing brackets and to have the pad lagged down to the brackets with bolts and make unit straight with the house. Provided estimate .
Kurt M.
Turned on system from thermostat. Checked 16x25x1 air filter is clean. Checked temperature split at indoor unit. Went outside and checked r-22 pressures at 75 degrees. Pressures were 190/70 very good. Customer recently had another hvac company out and said it was a failing compressor. Pulled disconect and tried to power back up a/c found that the compressor was not starting up. Found capacitor to be good and system comes with a hard start capacitor factory installed. Compressor started after about 20 minutes. Compressor is failing and system needs replaced. Recommended replacement of a/c and gas furnace together, both are a 2006. Told homeowner to replace the compressor only would be &4,000 to $6,000. The homeowner said that he will call when he is ready to proceed to the next step of having someone come out to give an official estimate. System is not going to keep working.
Kurt M.
Found system extremely low on r-22 refrigerant. R-22 pressures were 167/18 almost flat. Recommend to homeowner to replace a/c system but also provided estimate to add refrigerant and leak dye to the system . Homeowner would like us to come out to provide an estimate to replace a/c and coil only. Will let office know situation.
Luis T.
Basement was flooded now .....No ac found breaker in the off position reset breaker and test operation unit came on check refrigerant pressures supply and return air ok system is working ok 320/140 410A supply air 63 return air 80
Kurt M.
Found that 1/4 h.p 825 rpm fan motor has went bad. Also 80/10 mfd capacitor is very weak reading 19/10 mfd. system is about 15 years old and recommended instead of putting the money towards a Found bad condenser fan motor and capacitor . Homeowner decided to replace the motor and capacitor. Installed and tested a/c system. R-22 pressures at 82 degrees 192/68. A/c is working fine at time time of service.
Luis T.
Removed existing York air conditioner and wall mount bracket. Installed new Amana air conditioner on new wall Mount bracket. Reused existing disconnect. Installed new Amana indoor coil and installed new txv. Adapated to existing plenum. Added new ez trap to and safety to break r. Sealed all connections. Pressure tested and evacuated below 500 microns added 12 ounces of refrigerant. Tested system in cooling and heating. System working properly. Work area cleaned and system went over with customer.
Barry P.
Attic system. 15 Degree temp split at arrival. Starting superheat 7.7 Ok but subcooling was low. Adjusting charge slightly caused superheat to drop to 1.7, indicating a failed txv. Provided estimate to pump down system, install new TXV, evacuate and test system operation. Estimate is to pump down attic system system, install new TXV, evacuate and test system operation.
Luis T.
No ac, found system off upon arrival, set thermostat to call fo ac and found outdoor heat pump locked out on high head, reset unit and check operation, ran unit for 30 mins monitored refrigerant pressures check temps dropped across indoor coil ok supply 56 return 76 pressures 225/75 5 super heat and 17 sub cooling did not see any issues with system, Rob land lord was present during visit explained tenant and landlord how to reset Breaker at the air handler, outdoor coil is clean, check capacitor and condenser motor ok unit is from 2007.
David B.
Recovered refrigerant and changed disconnect box with a new disconnect and whip. Replaced old outdoor with new Amana ac outdoor. Laid down rocks and leveled out on a pad. Ran new copper line. Per customer. Replaced gas furnace and coil with new Amana gas furnace and coil. Caulked all gaps and outdoor disconnect and the gap from the copper line set. Installed TXV valve into coil. Modify supply duct and taped all seams as needed. Installed new condensate pump with vinyl tubing and installed EZ trap wired in. Ran new electrical box with MC wire down to a switch and outlet box. filter to be 16x25x1.
Luis T.
Performed ac tune up check electrical low and high ok replace air filter flushed drain ok check temp split blower motor and capacitor ok check outdoor unit refrigerant pressures cap and contactor ok cycle unit ok
Barry P.
No cooling. 3.5 Ton York AC system is undercharged. There is a leak. 12F temperature split. 48 SH .5 SC. Indoor coil was replaced in 2017. Outdoor coil is dated 2011. Customer agreed to charge system using subcool method. Charged system. Final TD 21F. Sales appointment was scheduled for Tuesday 6/8/21.
Chris B.
Performed Quality Assurance Inspection on AC/Coil install. Reviewed installation with homeowner. Tested the safety switch on the ez trap. Also caulked the hole in the foundation where the old drain was going to. Completed checklist form in system. The pad for the outdoor unit is bowed in the middle where it is not supported by the bracket. Need to install something metal bracket to support the middle of the pad.
Barry P.
AC tune up for 4 Ton R22 Rheem AC system. 17F temp split. Filter ok. Both coils in good condition; added condensate tabs to prevent build up. All electric motors and components ok. Outdoor voltage/indoor amps/compressor amps ok. Refrigerant pressures/subcooling ok. All field and manufacturer wiring ok. System is operating well at the time of this tune up. "Indiglo" thermostat is reading a high room temp (85F when return temp was 71) Emailed 2 estimates for replacement options. Emailed estimate for Gas Heating/AC plan membership.
Luis T.
A/C inspection on American standard heat pump. Check 213 air filter ok, Checked all electrical conections and components. Flushed and Tested condensate pump. Checked temperature split. Supply 49 return 67 Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of service.
