When you need air conditioning, heating and water heater services in Exton, PA, you need DiBiase Heating & Cooling Company. We’ve earned a reputation over the years for providing customer-first service you can count on.
We live by rock-solid values of integrity, honesty and quality. Read our reviews and find out why your neighbors think of our trusty frog mascot whenever they need local heating, air conditioning and water heater services in Exton, PA.
for Exton, PA
Our Reviews by City
Great service.....as always from the DiBiase team.
Tony - Exton, PA
good professionalism, responsiveness and timeliness, and completeness also. Courtesy and respectful as well. Luis was wonderful. Thank you, Tony - happy customer
Herman - Exton, PA
I called in the morning to describe an AC problem and they set up an appointment ..... they arrived ahead of time and were very professional. Problem solved, plus they gave me a quote for a new system, which I requested, during the same visit.
Service, Timeliness, Results
Tony - Exton, PA
Most professional service provided; right-on-time; courtesy and completeness. Can't say enough positive things about Joe DiBiase and his HVAC team of professionals. Very customer oriented - shame there are not more businesses functioning like they do! Tony
HVAC and Hot Water Heater Replacement
Diane - Exton, PA
I have been a long time customer and I trust Joe and his team 100%. They are very professional, kind, and technically skilled. I highly recommend them!
Jennifer - Exton, PA
I know I am in good hands with DiBiase. Nathan is one of the best and takes deep pride in his work. I highly recommend DiBiase for your HVAC needs.
Ok service, ok associate
Angie - Exton, PA
everyone I've talked with or worked with previously was great. This particular associate needs a little refresher in customer service. When asked exactly what service(s) he'd be performing as part of the check up, he looked shocked as if he'd never been asked that before then struggled to find the words. When at the end he indicated a part was needed and I asked what the part was and what the issue was, he actually said "how do I explain this". I'm well educated son, I'm pretty sure if you use English and explain it at a laymen's terms, I'll be able to understand.
Great Service, Great Team
Angie - Exton, PA
I lost my air on what felt like the hottest day of the year. Within 1 hour, I made the call, Bryan arrived, diagnosed the problem and resolved it. Great service and Bryan was so nice to work with.
regular service call
Holly - Exton, PA
Great service by Bryan, but the news (cost) was not a good experience, perse.
Tony - Exton, PA
Have never been disappointed with this company. Call and your problem can be solved within a day.
Kathy - Exton, PA
the best service ever
Deb - Exton, PA
very sweet guy great job and very honest!!!!
Kevin - Exton, PA
Arrived on time and was complete on no time.
Steve - Exton, PA
Its always a pleasure dealing with DiBiase, they have come through in heat outage and are right on top of my annual service, pleasant and Knowledgeable service techs.
Simply the best!
Jennifer - Exton, PA
Absolutely love DiBiase and cannot recommend them enough. I've been with them a few years now and bought a new system through them. I trust them so much I'd leave them in my house if I couldn't stay. Shacole in the office is awesome and gets everything set up and ready around my schedule. Bryan was the tech this time and he's great.
Had a new Heat Pump installed
Ben - Exton, PA
Technicians were great throughout the entire process. They were at my home for about 8 hours and were very respectful of my home the entire time. They worked efficiently and neatly.After they completed the job they tested all the equipment and made sure I was happy with what they had done. They answered all the questions I had and made sure I understood everything they did.
responsive, knowledgeable, understood the problem to be fixed
Janice - Exton, PA
Everything went very well and on time!
Cindy - Exton, PA
Efficient and knowledgable serviceman... And neat!
No ac cod 2 high pressure lock out, check system, run for 45 mins, 300/140 with 15 supe heat and 17 sub cooling, removed 4 lbs 410A to bring Down sub cooling to 7 super heat at 5 with supply temp 52return 70 with split at 18" check statisti pressure total is .45 total system static
Performed Precision Heat Tune Up on Gas Fired Boiler. Cleaned Burner Assembly. Removed Pilot Tube and Thermocouple. Cleaned Thermocouple and blew through Pilot Tubing. Reset Positioning of Thermocouple. Turned on Boiler and tested operation. Water Pressure was measuring at 10 PSI with a temperature of 180 Degrees before the Boiler shut Down. Performed Combustion Analysis on Boiler. Tested Expansion Tank to ensure it was working properly.
6 month inspection. Changed filter 16x24x1 . Cleaned pump and trap . Tested air temperature splits and combustion. Tested overall system and system is running to standards.
Service call that there was water leaking from the Humdifier. Arrived onsite and spoke with Homeowner about issue. Was informed that the Condensation Pump was not working properly, and was working intermittently. Found Condensation Pump was extremely dirty and the Discharge Ports were completely clogged. Cleaned Condensation Pump and tested operation. Pump was making loud grinding noises and was not pumping properly. The Motor may be failing due to not being able to pump out because of being clogged.Recommended installing a new Condensation Pump. Installed a new 115V Condensation Pump. Vinyl Tubing appears to be very dirty also. Blew through the Vinyl Tubing to ensure it was clear. Filled Pump multiple times to ensure it was pumping properly.Humidifier is completely clogged and the Water Pad is corroded and clogged. Water Panel Tray is extremely dirty and blocking the Water from draining causing it to overflow. Showed Homeowner condition of the Humidifier. He is going to clean Humdi
Survey location, two 5 ton split units, air handlers are hung on ceiling about 20 feet high, would need 16 A frame ladder or a lift to do proper maintenance recommended customer calling another company commercial company
Performed heat inspection on hp with 10 kw back up test back up ok electrical ok check outdoor unit 410a contactor and cap ok test reversing valve ok installed ecm motor protector
Replaced discharge sensors. Found pressure switch wiring shorted due to rubbing against copper inside outdoor unit. Repaired wiring and put insulation between wiring and copper. Tested operation. System running to standards.
Performed Precision Air Conditioning and Heat Tune Up on Trane Heat Pump System. Replaced 16x20x1 Air Filter. Serviced and Tested Humidifier. Set Humidistat Control to 35%. While testing Electrical Components, found the Blower a Capacitor and the Dual Capacitor were both testing below rating. Installed a new 40/5 Mfd Dual Capacitor and a new 15 Mfd Blower Capacitor. Measured Refrigerant Charge in Air Conditioning Mode. Tested system in Heat Pump Mode and Auxilary Electric Heat. Heat Kit measured at 19.7 Amps. System is running to standards.
Installed new Amana heat pump system. The outdoor unit is on a new pad which was leveled and the unit sits up on 7inch bump up legs. A new whip and disconnect was installed. The vinyl tubing comes out of the hole and exits out in front of the new unit to keep the water out from behind the unit. Clear caulk was also put around the new disconnect and the hole where the line set comes through the wall so there is no opening for water or bugs to get in. New line set was ran to the basement where the air handler sits on the existing return box. We ran a new return drop that adapts to the new air cleaner. A 15kw electric heat kit was installed into the new air handeler. New condensate drain line and ez trap was installed along with a new condensate pump. Both the new condensate pump and the ez trap are wired to the new unit. New comfort net communicating thermostat was installed on the first floor. The new line set was tied into the new unit and was pressure tested for leaks. It was then
Performed gas heat inspection check electrical low and high ok gas pressure ok cleaned sensor combustion test ok split ok test pump ok new filter, recommend replacing heater due to age and inefficient joe to come out for pricing on new heater
No cooling, check system, run unit for 45 mins, 260/130 system ok 9 super heat and 6 sub cooling, contact customer support, they said to replace discharge sensor made gut be bad, no way to test it, please order discharge sensor
Performed two heat inspections on two hp with electric back up, test and check 15 and 10 kw ok low and high voltage ok outdoor units 410 ok test reversing valve ok, check on cooling outdoor 75,,,,,could not flushed drain on main unit, recommend an ez trap customer ok with pricing, installer ez trap and wired in to unit with pump, cycle and test pump ok, for attic unit found ah with out ez trap, hard to clean drain, flushed drain with 2 gallons of water from primary pan ok, highly recommend adding ez trap,
Performed Precision Heating Tune Up on Amana Heat Pump System. Replaced High Efficiency 213 Air Filter. Cleaned and Serviced Aprilaire Humidifier. Opened Dampers and Set Humidistat Control to 35%. Cleaned Drain Line and EZ Trap. Inspected Electrical Components of Air Handler and Heat Pump. Due to an Outdoor Temperature above 65 Fegrees, tested Refrigerant Charge in both Cooling and Heating Mode. Tested Electrical Heat Kit on Air Handler. System is running to standards.
Upon arrival found plenum sweating and txv alittle sweating. Supply temp 46. Found ac wiring incorrect not letting fan speed reach 100%. Rewired ac portion correctly and adjusted dip switch setting. Supply now at 55. If problem continues we will need to insulate plenum and txv. Checked charge. All ok.
Upon arrival found blocked condensate and trap leaking. Replaced with eztrap, wired in, and cleaned lines.
Ac tune up . Changed 16x25x1 filter . Cleaned trap . Tested capacitors on indoor and outdoor units . Checked contator. Tested low and high voltage readings and wiring. Tested refrigerant charge and air temperature. Tested overall system and system is running to standards with a temperature split of 17 .
Performed Precision Air Conditioning Tune Up on system. Changed the 20x25x1 Air Filter. Cleaned Condensation Drain Pipe. Inspected Electrical Components on Indoor and Outdoor Units. Found 2 Pole Contactor on Outdoor Unit was worn and Pitted. Recommend replacement of the Contactor. Measured Refrigerant Charge on system. Refrigerant Pressures were slightly elevated and Subcooling Level was higher than normal. The Outdoor Coil is dirty which can block Air Flow and increase Pressures. Due to no Water Hose Connections being available, the Outdoor Unit would have to be power washed to clean the Coil. The system appears to have Leak Dye in it which would indicate that Refrigerant was added at some point. The system could also be slightly overcharged which would increase Pressures and Subcooling. Amp readings on the Compressor are within range.
Service call that the AC for the Second Floor was not working properly and was shutting on/off. Customer also informed me that it was not keeping temperature properly. After troubleshooting system, found that the system had a restriction in the TXV and was starving the Evaporator Coil causing the High Superheat Levels, and then the eventually causing the system to pull down and shut off in low Pressure. Need to replace the Mechanical TXV and retest system.We will return Tomorrow Thursday 8/30 between 12p-2p to perform repair work. The office will follow up today to confirm scheduling.Returned to site to replace the TXV. Shut system down and pumped Refrigerant back to the Compressor. Removed the faulty TXV and installed the new one. Pressure tested system to 200 PSI. Vacuumed System down to 500 Microns. Put system back in operation and tested. Measured Refrigerant levels and added 10 oz of 410-A Refrigerant to system to increase Subcooling levels to 8 Degrees. Measured temperature
Installed new outdoor American standard unit on a new plastic pad. New disconnect was installed onto the wall and sealed with clear caulk. New whip was also installed. The existing line set was flushed and pressure tested for leaks. Line set was than re tied into the new outdoor unit. In the basement of the home we installed a new American standard 80% gas furnace on bricks. Tied in the existing return drop to the left side of the unit. The new American standard coil sits on the new gas furnace and the supply duct was tied back into the top of the coil. Filter size is still 16X25. Tied the flue piping back into the gas furnace. The gas piping was tied back in. New condensate drain piping was ran from the new coil to the existing pump. An ez trap was installed and is wired to the new indoor gas furnace. New Honeywell T4 thermostat was installed in the dining room of the first floor. System was tested in heat and cool. The new system is running to factory standards.
Service call that there was water Leaking from the Air Conditioner in the Basement. Upon arrival found system turned off, and water was on the floor surrounding the unit. Turned System on to diagnose. Removed Evaporator Cover to access Evaporator Coil. Poured Water into Drain Pan and found that the Pan was not draining due to the Drain Trap being clogged. Attempted multiple times to clear Drain Line due to limited access. Was able to clear Drain Line with Nitorgen. Poured water through Drain Pan to ensure it was draining properly. Cleaned Water up from inside Unit and put back into operation. Checked the 20x25x4 Air Filter which is dirty and needs to be changed. Recommend checking Air Filter every 90 Days and replacing as necessary. Homeowner is going to purchase a new Filter and change. Found a Second Mesh Filter inside the Blower Cabinet which was removed. System was producing a 20 Degree Temperature Split.Due to limited access to the Drain Line, recommend installation of an EZ T
Service call that the AC for the Second Floor was not working properly and was shutting on/off. Customer also informed me that it was not keeping temperature properly. After troubleshooting system, found that the system had a restriction in the TXV and was starving the Evaporator Coil causing the High Superheat Levels, and then the eventually causing the system to pull down and shut off in low Pressure. Need to replace the Mechanical TXV and retest system.We will return Tomorrow Thursday 8/30 between 12p-2p to perform repair work. The office will follow up today to confirm scheduling.
Found unit off on Fault 2 HPC. Reset unit and reset air handler. Unit still was in fault mode. Tapped on high pressure switch and reset power and fault cleared. Tested component operation and tested system charge. Warranty call. We will look into pressure switch failures and see if pressure switch needs to be replaced.
No ac . Found unit running but low on charge . Homeowner said the system was fine after we charged it up a few weeks back . But Saturday the fan was not working . I tested the fan motor . Fan motor was pulling 1.8 amps . Capacitor on the fan was a 15uf reading 13.9uf . Air filters looked clean after I pulled them out to expect them . I checked the coil . After I pulled off the inspection plate on the coil I saw that the coil was ok . I looked into the return box to see if anything was blocking the return air flow . That was good . The temperature split was only 10 degrees. Return was 77 Supply was 67 . The charge was low . Low 69 high 249 supper heat 57 subcooling 1.1 . System is a piston. I added 2.5 lbs of refrigerant that is not going to be charged to the job . Then I added dye into the system to find the leak . I told the homeowner that we could come back in a couple weeks to check for the leak .
Ac tune up . Checked filter . Cleaned pump and trap . Tested low and high voltage readings and wiring. Checked capacitors. Tested air temperature splits and refrigerant charge . Tested overall system . I found the outdoor units fan shaking the hole system . I believe the fan blade or shaft are bent and out of balance . I would recommend to replace them due to the outdoor unit shaking . Refrigerant was a little low . It could be because of the fan blade and motor not moving enough air . I would check the charge after replacing the parts . I explained to the homeowner about the parts that need to be replaced. The homeowner would like a quote on a new system before replacing the parts on the old one . I called the office to scheduled a time for joe to come out and give a quote ,
Turned system on and measured system charge. Found unit to be low on refrigerant. Suction pressure was at 27 psi. Superheat was at 65 degf. Charged unit by adding 3 lbs of R22 to system. Measured superheat and subcooling. Measured delta accross coil. Tightened Schrader valves and installed new Schrader caps.If system is replaced in 30 days by DiBiase Heating and Cooling Company we will credit refrigerant charges back.