When you need air conditioning, heating and water heater services in Exton, PA, you need DiBiase Heating & Cooling Company. We’ve earned a reputation over the years for providing customer-first service you can count on.
We live by rock-solid values of integrity, honesty and quality. Read our reviews and find out why your neighbors think of our trusty frog mascot whenever they need local heating, air conditioning and water heater services in Exton, PA.
for Exton, PA
Our Reviews by City
Jennifer - Exton, PA
I know I am in good hands with DiBiase. Nathan is one of the best and takes deep pride in his work. I highly recommend DiBiase for your HVAC needs.
Ok service, ok associate
Angie - Exton, PA
everyone I've talked with or worked with previously was great. This particular associate needs a little refresher in customer service. When asked exactly what service(s) he'd be performing as part of the check up, he looked shocked as if he'd never been asked that before then struggled to find the words. When at the end he indicated a part was needed and I asked what the part was and what the issue was, he actually said "how do I explain this". I'm well educated son, I'm pretty sure if you use English and explain it at a laymen's terms, I'll be able to understand.
Great Service, Great Team
Angie - Exton, PA
I lost my air on what felt like the hottest day of the year. Within 1 hour, I made the call, Bryan arrived, diagnosed the problem and resolved it. Great service and Bryan was so nice to work with.
regular service call
Holly - Exton, PA
Great service by Bryan, but the news (cost) was not a good experience, perse.
Tony - Exton, PA
Have never been disappointed with this company. Call and your problem can be solved within a day.
Kathy - Exton, PA
the best service ever
Deb - Exton, PA
very sweet guy great job and very honest!!!!
Kevin - Exton, PA
Arrived on time and was complete on no time.
Steve - Exton, PA
Its always a pleasure dealing with DiBiase, they have come through in heat outage and are right on top of my annual service, pleasant and Knowledgeable service techs.
Simply the best!
Jennifer - Exton, PA
Absolutely love DiBiase and cannot recommend them enough. I've been with them a few years now and bought a new system through them. I trust them so much I'd leave them in my house if I couldn't stay. Shacole in the office is awesome and gets everything set up and ready around my schedule. Bryan was the tech this time and he's great.
Had a new Heat Pump installed
Ben - Exton, PA
Technicians were great throughout the entire process. They were at my home for about 8 hours and were very respectful of my home the entire time. They worked efficiently and neatly.After they completed the job they tested all the equipment and made sure I was happy with what they had done. They answered all the questions I had and made sure I understood everything they did.
responsive, knowledgeable, understood the problem to be fixed
Janice - Exton, PA
Everything went very well and on time!
Cindy - Exton, PA
Efficient and knowledgable serviceman... And neat!
Inspected air conditioner and found contactor heavily worn. Tested capacitors and they tested fine but are old and corroded. Replaced contactor and replaced air filter. Performed maintenance on air conditioning system and filled out checklist.
Performed precision ac tune up. System is running to manufacture specifications.
Performed precision ac tune up. Changed filter and vacuumed outdoor unit as it was filled with cut grass. During tune up, found ripped up insulation on outdoor unit line set, damaged thermostat wire on outdoor unit, and dual capacitor on outdoor unit measured low. Customer approved thermostat wire repair and will be given estimate on other repairs mentioned above. Tested system refrigerant charge and temperature splits. Completed thermostat wire repair. System is operating at below manufacture specifications. Completing recommended repairs will have system operate at normal specifications.
Service call that the Air Conditioning was not working properly. After arriving onsite, spoke with homeowner about issue. Found System #1 was not cooling properly. After testing system and measuring Refrigerant, foundaystem to be low on Refrigerant. Added 3lbs of 410-A to system, Charging by Subcooling. Temperature splits were 16-17 Degrees upon arrival and Subcooling was reading 2 Degrees. Temperature split was 20 Degrees and Subcooling had stabilized at 10 Degrees. Added UV Leak Dye into system upon completion.Recommend service Plan for both systems. Added estimate for pricing of Service Plans.While onsite, visually inspected Hot Water Heater. Date of installation is 7/2005. Average life span of Water Heaters is 10-12 Years. Due to the age of the Water Heater, recommend replacement before an issue occurs. Included an estimate for a new 50 Gallon Natural Gas Atmospheric Water Heater.
Upon arrival found blocked filter. Replaced with new, turned unit off and fan on so the ice on the coil can melt. Unit may be turned on tomorrow. If issue happens again we will need to check refrigerant levels. Can not check levels now due to the ice build up.
Performed precision air conditioning tune up. Replaced filters for both systems.First Floor system: Recommend replacing outdoor unit capacitor rated for 45/5 mfd. measurement was low. Estimate is included. Checked charge and temperature splits. System is running ok despite being 17 years old.Second Floor system: Recommend replacing Indoor blower motor capacitor rated for 15mfd. It measured 13.6. Estimate is included. Outdoor unit has seized Fan motor. This system will not be able to operate until motor is replaced. Furthermore we could not complete tune up on this system without an operable fan motor. Estimate will be included. We will check refrigerant charge after repairs are made. If we come across additional issues during the Tune Up after replacing the motor, we will inform the customer and offer recommended solutions. Right now, the fan motor is a required recommendation in order for the system to operate for air conditioning. Disconnect is turned to the OFF position for the
Performed ac precision tune up on system. Replaced air filter. Tested operation. See estimate for repairs recommended.
Service call that the Heat Pump was not working and was only operating on Electric Heat. Upon arrival, found Disconnect for the Outdoor Unit was turned off. Turned the Disconnect on and found unit was tripping the Breaker in the Breaker Panel. Disconnected Compressor Terminals and reset breakers. Outdoor Fan was operating and the Breaker remained On. Tested Compressor terminals to Ground and found all Three Terminals - Common, Start, and Run were shorted. Compressor is not operational. System was manufactured in April 2002. System replacement is necessary due to the failed Compressor.Joe is scheduled on Friday 4/27 between 1pm - 2pm to come to give replacement options. Power surges are common in the neighborhood. Joe can also review options for Surge protection for the entire system.
Performed Precision Air Conditioning Tune Up on the system for the Main Part of the house, and the Mini - Split system. Washed Air Filter on Air Handler. Cleaned Condensation Pump and Drain Line. Tested operation of Pump. Turned Humidistat off and Closed Humidifier Damper. Tested Refrigerant Levels of system. Cleaned Indoor Coil and Filter Screens on the Mini Split Indoor Unit. Tested operation of system.
Performed precision ac tune ups on two units. American standard has 20/20/1 filter . Replaced Carrier has 14/30/1 filter. Needs replaced Systems are running to manufacture specifications.
Performed Precision Air Conditioning Tune Up on system. Replaced 20x25x1 Air Filter. Cleaned Condensation Pump and Drain Pipe. Tested operation of Pump. Air Handler has signs of growth inside and is forming on some of the wiring and components. While testing refrigerant Levels found system to be low on refrigerant. Superheat temperatures were high and Subcooling in the system was low. We have added Refrigerant to the system several times prior. System is about thirteen years old. Due to the consistent leak, and age of the equipment, recommend replacement rather than repair.While onsite, inspected Water Heater. Water Heater was installed in 2002. Average life of residential water Heaters is 10-12 Years. Due to age, recommend replacement before any issues arise.Office will contact to schedule an estimate for system replacement.
Performed Precision Air Conditioning Tune Up on Amana System. Replaced the 16x20x1 Air Filter. Cleaned EZ Trap. Checked Electrical Components on the Indoor and Outdoor Unit. Tested Refrigerant Levels of system. System is running to standards.
Performed Precision Air Conditioning Tune Up on system. Checked 16x20x1 Air Filter. Filter was ok and did not need to be changed. Cleared Drain Line and Ez Trap. Poured Water through EZ Trap to ensure it was draining. Tested Refrigerant Charge using a Charging Jacket.While onsite, inspected Hot Water Heater. Found Water Heater was installed in 7/2006. Average Water Heater life is between 10-12 Years . Due to age, recommend replacement of the 50 Gallon Electric Water Heater.
Performed Precision Air Conditioning Tune Ups on both systems. Replaced the 20x20x1 Air Filter for the Upstairs Air Handler, which was supplied by the Homeowner. Replaced the 16x25x4 High Efficiency Air Filter for the Basement Air Handler. Cleaned out Drain Lines and Condensation Pump. Tested Refrigerant Levels on both systems. Found the Capacitor on the Outdoor Unit for the Addition part of the House was testing below rating on the Fan Side. The Outdoor Unit for the Main part of the House also has a capacitor that is testing low. The Contactor is worn and pitted for that unit. Installed a new 30/5 Mfd Capacitor for the unit on the Addition of the House, and a 40/5 Mfd Capacitor and Single Pole Contactor for the unit which supplies the main part of the House, and tested operation of both units.
Performed precision heat tune up. System outdoor circuit board is bad, compressor bad (failed megohmeter test to ground). Breaker tripped. 3 phase. Electric heat kit 10kw producing 20 degree temp splits only.Due to age and condition the system is unrepairable and needs replaced.
Install a new 50/3 Dual Capacitor and Single Pole Contactor, Test operation. Found PECO box laying in mulch. Remounted box to side of unit. Turned on ac and tested to ensure unit started up properly. Measured difference in temperature accross coil. 20 degf delta T.
Performed heating precision tune up on furnace. Customer indicated unit was giving a PS2 errror code at thermostat. Cleaned flame sensor, pressure switch lines, inspected burners, replaced dirty air filter. Fired unit and found error code E9 at board indicating PS2 not closed. Measured pressure with manometer at -1.1â€ and high pressure switch is rated at -.55â€.
Estimate to replace heat pump with low refrigerant. 3 ton unit was short cycling when on site. Filters have not been changed in some time. Recommend service plan for units. There is a 5 ton unit as well on site, same configuration, air handler above drop ceiling. Both systems are same age and R22. It appears lineset may be soldered, not brazed.
Performed Precision AC Tune Up on system. Replaced Air Filter. Cleaned Condensation Pump and Tested to ensure it was pumping properly. Cleaned EZ Trap of debris. Tested Electrical Components for the Indoormand Outdoor Unit. Found Capacitor for the Outdoor Unit measuring at the lowest recommended rating. Also found Contactor on the Outdoor Unit worn and pitted. Recommend replacement of the 50/3 Dual Capacitor and the Single Pole Contactor.
Performed Precision Heat Tune Up on System. Replaced 16x25x1 Air Filter. Was informed upon arrival that their was a leak that was forming on the right side of the floor of the Furnace. Found Humidifier Panel was extremely corroded and decaying. Also found Humidifier Drain Line filled with Corroded pieces of the Humidifier Panel. Performed a Humidiifer service and cleaned Humidifier. Set Humidistat to Level 5 and inspected to ensure their were no leaks. Cleaned and tested Condensation Pump to ensure it was pumping properly. Performed Combustion Analysis on system.
Performed maintenance on a York heat pump in Exton
Performed a maintenance on an Amana heatpump unit we just install not too long ago.
Performed precision heat tune up in Exton on a nordyne heat pump
Performed a few heat tune ups on a Amana and Trane unit in Exton