When you need air conditioning, heating and water heater services in Exton, PA, you need DiBiase Heating & Cooling Company. We’ve earned a reputation over the years for providing customer-first service you can count on.
We live by rock-solid values of integrity, honesty and quality. Read our reviews and find out why your neighbors think of our trusty frog mascot whenever they need local heating, air conditioning and water heater services in Exton, PA.
for Exton, PA
Our Reviews by City
Another great visit.
Virginia - Exton, PA
Chris came to service our new heat pump for the summer months. He gave the same professional care as the installers; answering questions and providing helpful tips. A pleasure to deal with DiBiase.
Virginia - Exton, PA
Mike and Paul did a great install of a heat pump while correcting errors from a previous job, while explaining it to me. They were polite, professional, prompt.
Wonderful team, reliable service, and reasonable/fair pricing
Tony - Exton, PA
The DiBiase Team is very responsive, and continually provides excellent - professional services. I would continue to highly recommend their services to others, as I have done. Tony - Realtor/Residential property owner (multiple properties)
Neal - Exton, PA
Great Service, Great Team
Angie - Exton, PA
Craig - Exton, PA
Fast response and courteous staff assisting us with hot water problem.
Craig - Exton, PA
On time... courteous... professional...
DanVer - Exton, PA
Very professional company, Chris was polite and knowledgeable, answered all of our questions, and provided high quality service.
Toni - Exton, PA
Great experience. Efficient, prompt, friendly and flexible with timing. Chris did a great job and fixed my humidifier in an hour when two other technicians (from different companies) were unable to do so.
Great service.....as always from the DiBiase team.
Tony - Exton, PA
good professionalism, responsiveness and timeliness, and completeness also. Courtesy and respectful as well. Luis was wonderful. Thank you, Tony - happy customer
Herman - Exton, PA
I called in the morning to describe an AC problem and they set up an appointment ..... they arrived ahead of time and were very professional. Problem solved, plus they gave me a quote for a new system, which I requested, during the same visit.
Service, Timeliness, Results
Tony - Exton, PA
Most professional service provided; right-on-time; courtesy and completeness. Can't say enough positive things about Joe DiBiase and his HVAC team of professionals. Very customer oriented - shame there are not more businesses functioning like they do! Tony
HVAC and Hot Water Heater Replacement
Diane - Exton, PA
I have been a long time customer and I trust Joe and his team 100%. They are very professional, kind, and technically skilled. I highly recommend them!
Jennifer - Exton, PA
I know I am in good hands with DiBiase. Nathan is one of the best and takes deep pride in his work. I highly recommend DiBiase for your HVAC needs.
Ok service, ok associate
Angie - Exton, PA
everyone I've talked with or worked with previously was great. This particular associate needs a little refresher in customer service. When asked exactly what service(s) he'd be performing as part of the check up, he looked shocked as if he'd never been asked that before then struggled to find the words. When at the end he indicated a part was needed and I asked what the part was and what the issue was, he actually said "how do I explain this". I'm well educated son, I'm pretty sure if you use English and explain it at a laymen's terms, I'll be able to understand.
Great Service, Great Team
Angie - Exton, PA
I lost my air on what felt like the hottest day of the year. Within 1 hour, I made the call, Bryan arrived, diagnosed the problem and resolved it. Great service and Bryan was so nice to work with.
regular service call
Holly - Exton, PA
Great service by Bryan, but the news (cost) was not a good experience, perse.
Tony - Exton, PA
Have never been disappointed with this company. Call and your problem can be solved within a day.
Kathy - Exton, PA
the best service ever
Deb - Exton, PA
very sweet guy great job and very honest!!!!
Kevin - Exton, PA
Arrived on time and was complete on no time.
Steve - Exton, PA
Its always a pleasure dealing with DiBiase, they have come through in heat outage and are right on top of my annual service, pleasant and Knowledgeable service techs.
Simply the best!
Jennifer - Exton, PA
Absolutely love DiBiase and cannot recommend them enough. I've been with them a few years now and bought a new system through them. I trust them so much I'd leave them in my house if I couldn't stay. Shacole in the office is awesome and gets everything set up and ready around my schedule. Bryan was the tech this time and he's great.
Had a new Heat Pump installed
Ben - Exton, PA
Technicians were great throughout the entire process. They were at my home for about 8 hours and were very respectful of my home the entire time. They worked efficiently and neatly.After they completed the job they tested all the equipment and made sure I was happy with what they had done. They answered all the questions I had and made sure I understood everything they did.
responsive, knowledgeable, understood the problem to be fixed
Janice - Exton, PA
Performed Quality Assurance On recently installed system. Tested Refrigerant Charge and added 1lb 8 oz of 410-A Refrigerant to System. Reviewed Dipswitch Settings on Control Board. Homeowner requested a junction box be installed for the Wiring on the Condensation Pump. Installed Junction Box near Pump.
Performed precision a/c tune up on York a/c. Replaced 16x20x1 air filter. Checked all electrical conections and components. Checked refrigerant pressures and temperatures at both indoor and outdoor units. Blew out condensate drain. System is getting pretty old and should get replaced. System is working at this point. Definitely recommend replacement.
Performed Six Month Inspection on Amana Heat Pump System. Replaced High Efficiency Air Filter, provided by Homeowner. Inspected EZ Trap and Condensation Pump to ensure they were clear. Checked Refrigerant Charge on system in Cooling Mode and tested operation.
3 Ton Heat pump replacement replaced the air handler and condenser, installed new thermostat and refrigerant lines, new condensate pump and new vinyl kept outlet on side of the unit the same. Plugged in dehumidifier and pump back in ez trap installed and wired in. Made connections to exsiting plennum.bring inch and a half pvc cap back with barb fitting for drain line.. when coming back for quality assurance test.
Performed ac check up, check electrical low and high ok replce filter, flushed drain, draining slower, informed customer, also no wet switch in installed, to prevent water damaged in case drain blocks, indoor coil needs deep cleaning as soon as posssible, we will try to removed coil without disconnecting pipes, if we have to disconnect pipes we need to add for pumpdown and vacuum, also blower wheel needs deep cleaning, recommend installing ez trap and wet switch as the unit gets older average life is between 12 to 15 years, Removed blower compartment and clean blower wheel. Also clean indoor coil very dirty, would try with out disconnecting coil if we canâ€™t clean it correctly without disconnecting coil extra work will applied to bill, pumpdown and pull vacuum, made all necessary repairs to clean coil and blower wheel, pressure test at 250 psig, ok evacuation re check r 22 test ok, flushed drain ok check ac and heat mode ok,
Performed quality assurance inspection of new system installation. All looks good.
Performed heat pump tune up, check electrical low and high ok test 20 kw back up heat ok, filter ok check outdoor unit 410 contactor and capacitor ok, cycle and test defrost ok, amps and voltage ok, recommend installing ecm protector for indoor blower and surge protector for outdoor unit
Changed out gas furnace ac and coil added new humidifier with humidistat also new thermostat new pump plus vinyl new water line as well as condensate filter size is 16x24x1 hooked back up to gas line new 4x4 box with outlet and switch
We will install a new evaporator coil and outdoor txv under warranty and process all warranty paperwork for the return. 3/6/19 recovered refrigerant and installed new evaporator coil and outdoor txv. Pressure tested at 300 psi nitrogen an leak tested. Vacuumed down system to 380 microns and charged system with 6 lbs 4oz of r 410a. Checked pressures they were 225/95 at 23 degrees. Had a tempature rise of 22 degrees. System is back up and working again.
Found Lennox blower moter locked up on heat pump air handler. took apart blower moter from bracket and found blower moter to be 1/4 horse power. Had rescue moter on the truck that was able to match up so replaced and tested moter system is back up and working again.
Return call, was here Monday replce blower motor, during visit found iced up outdoor coil, check heat pump operation run it in ac mod to get free of ice, pressures ok, test unit on heat mode, pressures 320/50 according to chart back pressure should be in the low 100s... check filter drier ok, no change on temp, added 1 lb of 410 to see if txv opens, no change, head pressure at 400 back pressure at 50, heat pump needs new outdoor thermal expansion valve and also new biflow drier, 1/4 to 3/8 copper reducer would get back to customer on scheduling return visit
Performed gas heat inspection, check electrical low and high check and clean flame sensor, inspect burners ok, gas pressure low and high ok combustion test ok, check split ok , cycle heater ok test pump ok quoted to replce 413 and #35 pad,
Burning smell. Upon arrival found unit off test unit and found blower motor seized, after couple minutes of running, quoted for repairs new blower motor and also to installed surge protector for air hundler board, and motor, customer ok made of above repairs and test unit ok check amp draw on blower 1.8 amps check split ok replce filter, found outdoor unit iced up, customer will call Offcie when weather gets better to check pressures
Performed heat pump check up, check electrical low and high ok test 10 kw back up ok replace filters check outdoor unit 410 test defrost ok cycle heat pump ok imformed customer about capacitors,
Performed Precision Heating Tune Up on Gas Fired Boiler. When testing Combustion Levels, found Carbon Monoxide Levels to be excessively high. Heat Exchanger was sooted at the top and blocked with buildup and debris. Also found Chimney Base not blocked, but full of leaves. Dissasembled Boiler and cleaned Heat Exchanger. Cleaned Chimney Base and resealed around Flue Pipe/Chimney Base. Performed Combustion Analysis on Furnace after cleaning. The CO Levels were within safe range under 100 PPM. Tested Expansion Tank which has Air Pressure but the Valve does not seem to be sealed entirely. Tightened Valve on Expansion Tank. If the Valve continues to leak recommend replacement of the Expansion Tank. Monitored Boiler Pressure and Water Temperature. Recommend purging the Baseboards as some air can be heard in the Pipes.
No heat, oil boiler not coming on, found no oil flow, outside tank, found clogged oil filter, also noticed pump shaft very loose, check pump operation with new rf1 filter installed, pump would not work, quoted for new pump, oil filter and new nozzle, electrodes ok, installed parts and set pump pressure to 140 and check for smoke ok combustion test ok cycle couple times ok comes in with no problem, test limit ok, explained outside temps can caused oil flow problems, once it get below 20 degrees, check for oil leaks after repairs ok no leaks, recommend replacing transformer due to weakness, and both springs have some black marks, from sparking
Performed oil heat tune up, check electrical low and high blower belt ok, clean heat exchanger and flue pipe ok also inspect and clean chimney base, replce new nozzle .75x80A and rf-1 oil filter, re aligned electrodes end of electrodes are worn would highly recommended replacing them check oil leaks no leaks, check for smoke combustion test ok noticed thermostat acting some times not working properly and temperature is way off canâ€™t recalibrate stat also would recommend replacing it aswell
Traced out all wiring to humidifier circuit. Found unit to be wired in accordance with manufacturers installation instructions. Unit would not come on unless it was put in test mode. INstalled new manual humidistat and rewired system and tested operation.This service was paid for with the credit from previous invoice $150.00.
Removed and disposed of existing 119 gallon AO smith water heater. Installed new Rheem 85 gallon electric water heater Marathon and new Cash Acme mixing valve assembly (tank booster). Completed all mechanical and electrical connections to water heater. Filled and purged water heater and checked for leaks. Adjusted water temperature at thermostats to 145 degf to provide more capacity.
Service call that the Gas Furnace was not operating. Arrived onsite and spoke with Homeowner about issue. The system was blowing Cold Air but was not providing Hot Air. Proceeded to the Furnace to troubleshoot. Blower Motor was running and System was in a 13 Flash Code Lockout indicating that a Limit Switch was open. Tested Safety Switches and found the Primary Limit on the Furnace was open. This Limit automatically resets itself and had failed. Bypassed Limit Switch and put system in operation to determine if their was an underlying issue to the failure of the Main Limit. Performed a Combustion Test on Furnace. Inspected and tested Integrity of Heat Exchanger using the Smoke Test. The Furnace is running at higher than normal Supply Air Temperature. Furnace is rated for a 45-75 Degree Temperature Differential and is running around a 85 Degree Differential with a Supply Temperature around 145 Degrees. The Primary Limit is set to reset at 160 Degrees. Inspected the Indoor Coil which had
Humidifier problem, could not get the humidifier to stat on highest level, only on testing mode, humidity in the house thermostat reading 35% would recommend replacing manual humidifier or install prestige thermostat IAQ thermostat found thermostat set to run electric heat only when outdoor temp is below 30f locking out compressor, fixed setting son heat pump runs all time and locking out electric heat at 40 f, quoted for new humidistat or new IAQ THERMOSTAT customer will call office
Service call that the Electric Heat Kit was not working. Upon arrival, Indoor Temperature was at 61 Degrees. Turned Thermostat up to 70 Degrees to test. The Heat Pump was operating in Heat Mode but the Electric Heat was not turning on. The system was only producing about 15-20 Degrees of Heat. Tested Electric Heat Kit and found that it was not receiving Voltage to turn on. Checked wiring at the Air Handler and at the Thermostat. Went through Programming setup on the Thermostat. Put system in Test Mode and the Electric Heat began running. Tested all Heating elements to ensure they were working properly. Turned System back into Heat Mode. The Heat Pump began operating with the Electric Heat. Due to the Nest Thermostat Programming being limited, recommend installing a new Thermostat where the Settings and Thresholds can be set more accurately. Also recommend performing a Tune Up on system to thoroughly test Operation. Recommend the Annual Service Membership Program which provides discount
We will perform a load calculation to determine the proper size unit to install.We will install a new Daiken indoor unit Model FDM low static air handler in the ceiling of the restroom sized to condition the space. We will run the wire, line set and drain from the indoor to the outdoor unit.We will install a new Daiken outdoor unit Model RX sized to support the load of the 2 restrooms and the hallway. The outdoor unit will be installed on a new pad and a new disconnect and wiring will be supplied. The electric supply wire and breaker to be supplied by others.We will install new supply and return air ducting to each bathroom and the hallway and the main return will be installed in the hallway.
Performed precision tune up on Rheem gas furnace .Did take note to some rusting inside heat exchanger but after performing combustion test did not find anything to be alarmed about at time of service.Tested blower capacitor and wiped down furnace and tested all components outlined on tune up form.
During install gas valve was turned off. Re lit the pilot and everything's working.