When you need air conditioning, heating and water heater services in Exton, PA, you need DiBiase Heating & Cooling Company. We’ve earned a reputation over the years for providing customer-first service you can count on.
We live by rock-solid values of integrity, honesty and quality. Read our reviews and find out why your neighbors think of our trusty frog mascot whenever they need local heating, air conditioning and water heater services in Exton, PA.
for Exton, PA
Our Reviews by City
Techs were outstanding, patient and understanding!!!
Tom - Exton, PA
Sunita - Exton, PA
Good. Was professional
He was terrific.
Karen - Exton, PA
Professional, timely, reliable service. Thank you.
Tony - Exton, PA
Great knowledgeable Service
noelp - Exton, PA
Luis Tenorio was extremely knowledgeable and extremely helpful in diagnosing and recommending solutions. Would highly recommend
John - Exton, PA
Great Service, Staff & Honest Work!
Cindy - Exton, PA
Long time customer and always have experienced exceptional service & work!
Always the best
Jennifer - Exton, PA
Great service and great people
Tracy - Exton, PA
Technician was very knowledgeable and helpful on diagnosing the situation and advising.
Tony - Exton, PA
excellent service, very professional, on-time, reasonable price, with courtesy. Much appreciated. Thank you.
reliable, quality service, reasonable in price, and on-time, with courtesy too. much appreciated.
Tony - Exton, PA
Job well done.
Barbara - Exton, PA
Karla - Exton, PA
Great service! Always profesional
Shelley - Exton, PA
Another great visit.
Virginia - Exton, PA
Chris came to service our new heat pump for the summer months. He gave the same professional care as the installers; answering questions and providing helpful tips. A pleasure to deal with DiBiase.
Virginia - Exton, PA
Mike and Paul did a great install of a heat pump while correcting errors from a previous job, while explaining it to me. They were polite, professional, prompt.
Wonderful team, reliable service, and reasonable/fair pricing
Tony - Exton, PA
The DiBiase Team is very responsive, and continually provides excellent - professional services. I would continue to highly recommend their services to others, as I have done. Tony - Realtor/Residential property owner (multiple properties)
Neal - Exton, PA
Great Service, Great Team
Angie - Exton, PA
Craig - Exton, PA
Fast response and courteous staff assisting us with hot water problem.
Craig - Exton, PA
On time... courteous... professional...
DanVer - Exton, PA
Very professional company, Chris was polite and knowledgeable, answered all of our questions, and provided high quality service.
Toni - Exton, PA
Great experience. Efficient, prompt, friendly and flexible with timing. Chris did a great job and fixed my humidifier in an hour when two other technicians (from different companies) were unable to do so.
Great service.....as always from the DiBiase team.
Tony - Exton, PA
good professionalism, responsiveness and timeliness, and completeness also. Courtesy and respectful as well. Luis was wonderful. Thank you, Tony - happy customer
Herman - Exton, PA
I called in the morning to describe an AC problem and they set up an appointment ..... they arrived ahead of time and were very professional. Problem solved, plus they gave me a quote for a new system, which I requested, during the same visit.
Upon arrival found low volt fuse to be blown. Replaced fuse and immediately blew again. Disconnected loads and replaced fuse. Reconnected loads to determine the problem. Outdoor wires were blowing fuse. Turned off power to both units and started to diagnose outdoor unit. Found red wire shorted to ground. Narrowed short down to low pressure switch wires. Found both wires rubbed through. Removed condenser fan and repaired wires and secured. Jumped w1 and w2 together. Tested system and changed air filter. System running well at time of service.
Found locked up field controls exahaust motor. Found 123 volts going to exahaust motor , but motor not running and proving pressure switch. Called distributer and will not be able to get till next week.
Found that they mainly get the pipe shaking noise whenever they 2nd floor zone opens and nothing else is calling, this is caused by with the way this boiler operates is the pump runs all the time at the boiler and valves are shut and this creates a pipe shake. Before there was a zone valve that always let the water bypass to the second floor, we eliminated this beacause it was over heating the second floor this way. Zoning is working correctly at this point. Told homeowner the only way we could try to change this is by changing the boiler control which is not worth it beacause it operates fine.
Performed heat pump check up, check electrical low and high test back up heat 20 kw ok, replace filter, noticed customer has humidifier currently not working due to wet switch malfunctioning tripped and would not reset, did not performed service on the humidifier, check outdoor unit capacitor and contactor ok. Check 410 pressures and noticed low side is very low high side is 200 psig, explained customer that we need to add some refrigerant for further troubleshooting, quoted to add refrigerant for further troubleshooting and customer decided to get pricing on system replacement
Performed heat pump check up check electrical low and high ok replace air filter check humidifier and test ok, check electrical low and high ok test electric heat back up 15 kw ok check outdoor unit pressures ok capacitor ok cycle unit ok
No heat found unit off code 32 inducer problem, reset unit and furnace would run for a minute or two then goes off on same code, check inducer operation, motor is overheating and locking out, quoted for new inducer, customer has a home warranty and they will contact them for repairs
No heat found system off upon arrival, turn thermostat to call for heat and check operation p, heater would not run, found inducer assembly defective, motor would not run, seized motor, quoted for new inducer, customer ok price, went and get new inducer and installed motor, check operation and cycle furnace ok performed combustion test ok informed customer about furnace condition is 26 years,
Installed a new 50 Gallon Bradford white Electric Water Heater with Drain Pan and Water Alarm. Installed an expansion tank and valve. Tested elements and power consumption. Readings were within specifications. Tested pressure at tank drain and found pressure was 138 psi which is extremely high. Pressure should only be around 60 psi. Advised customer on repair. Grabbed part from supply house. Installed new pressure reducing valve and tested pressure again. Set valve to 50 psi. Tested temperature at 115f. Water heater working fine at time of install.
Found 2002 trane heat pump completely frozen up. Also found unit had settled pretty bad, and top hood broken. Told homeowner at this point the unit would have to un thaw to determine if it Is a defrost issueor if system could be low on charge also. Told homeowner that it is not worth fixing at this point and heat pump should just be replaced. Set up appointment with bill to come out to give replacement quote.
Checked all electrical connections and made sure all wiring was tight . Checked gas pressure and ran a combustion test. Checked filter. Tested inducer motor capacitor. Blew out hoses. Checked gas line. System is running well at time of service.
Installed Honeywell wireless thermostat and module. When we first arrived found that 24v transformer reset was tripped. Reset. After installing wireless module and thermostat furnace is back up and running. Found board that we had was the ignition board not the blower control board. Need to order correct board and return to install. 1/2/20 installed blower control board and cycled on roof top. Roof top is running fine at time of service.
Upon arrival I noticed zone valves not working, and expansion tank full replace 2 zone valves and expansion tank and preform tune up on system. Customer put deposit down on repairs
Completed Quality Assurance on American Standard Heat Pump. Reviewed installation with Homeowner and answered all questions. Measured Refrigerant charge and checked Humidifier Operation. Completed Checklist Form in system.
Replace contactors for heat pump and indoor air handler electric heat, also repaired burnt electrical connections on air handler for heat pump
Reclaimed and removed old equipment. Installed new American standard heat pump and air handler. Installed new pad, whip,disconnect,and snow feet. Ran new insulated lineset and brazed in with nitrogen. Evacuated down to 100 microns. Installed new 15kw heat kit and rewired unit. Modified ductwork and sealed. Ran new condensate piping from coil and humidifier to new condensate pump. Ran vinyl to existing discharge pipe. Replaced humidifier pad and tested. Adjusted refrigerant charge and tested system. System running great at time of install.
Checked runaway electric heat, with thermostat off electric heat started. Removed access panel and electric heat stopped. Found short in the thermostat wire that feedback on W causing 5 KW of electric heat to run constantly. Replaced short and retired low voltage. Tested electric heat to come on and go off. Tested heat pump.
Performed heat pump check up check electrical low an high ok check electric heat back up ok replace filter, check split ok 20 kw, check outdoor unit refrigerant pressures ok capacitor and contactor ok cycle unit ok
Checked no heat, found no power to 60 amp circuit, found breaker in main panel tripped. Checked for shorts and grounds. Found nothing shorted. Reset breaker, started heat pump and auxiliary heat, 60 amp circuit is drawing 43 amps, after running for 5 minutes the breaker started to get warm. Tighten all connections. Replaced replacing breaker and changing wire to copper. Murray 60 amp 2 pole breaker and 30â€™ 6-2 copper wire. No need to follow up customer has a neighbor that is an electrical contractor.
Checked thermostat fell off the wall, found thermostat not snapped in and fell which caused a wire to come off the sub base reconnected wire, snapped thermostat onto sub base. Started heat pump and checked temperature rise. No charge warranty we were there yesterday working on the thermostat.
12/6/2019 . Completed install 4 new zone valves. Traced out each individual circuits and transformer feeding the valves. Found that one valve anytime time there was a call for heat on any zone had sent heat directly to the 2nd floor loop. Changed it to 1valve feeding the second floor, and the labeled each loop. Anytime boiler is heated circulator pump will always energize when the boiler limit hits 140 degrees.
Found thermostat reading fine when I arrived. This thermostat can not be replaced with just a Honeywell t-6. It is a Bryant communicating thermostat. With module at indoor air handler. Outdoor sensor is also designed for this set up. Checked over system and from talking to tennet. It was ethier an issue with the system itself or the computer sitting on the desk in front of the thermostat heat rising up the temperature. Told tony to call us if they have an issue again. Checked refrigerant pressures they were good.
Performed heating maintenance, replaced second floor air filter. Checked voltage, amperage and electrical connections, measured capacitor values, found weak addition capacitor. Replaced dual run capacitor. Started heat pumps, tested defrost cycles and measured btu output. Checked operation and temperature rise across coils
Heat pump inspection and electric heater check up, both filter were replaced, check electrical low and high ok test electric heat and heat pump pressures 410 capacitor ok test defrost ok cycle both units ok found all three contactors is bad shape for heat pump, and both air handlers would recommend having them replace will emailed quote to replace all three contactors we need to come back and finished rooftop inspection Performed heating maintenance on rtu, replaced air filters. Cleaned burners and flame sensor, inspected heat exchanger. Started gas furnace, found blower not coming on, found failed control board, tried to run fan by the thermostat, thermostat has call at thermostat but not to the unit, found thermostat wires must have short or cut. Jumped grab to run on heat call no delay but they have heat now. Recommend replacing control board and install a wireless thermostat Did not email.
Water leak from furnace, found no water on floor, run heater for minutes fours water leaking at the secondary heat exchanger collector box, also unit is running on high co levels, we need to investigate whatâ€™s going on with heat exchanger quoted for repairs manifold gas pressure is at 3.5 wc, informed customer about both heaters having flex gas connector goin in to heater cabinets, by code should be hard pipe customer is aware....customer wants to get second opinion on diagnostic they will call office
Performed quality assurance inspection on hvac system and water treatment system. Install looks great. Performed water test before and after conditioning, adjusted settings for 2 people and 13 Gpg hardness level. All working ok at time of inspection.