When it comes to your Kennett Square, PA’s home heating, cooling and water heater systems, DiBiase Heating & Cooling Company makes sure they’re running at peak efficiency for your improved indoor comfort, convenience and safety.
This is a service promise and a reflection of our core values: integrity, honesty, quality. Read reviews from your neighbors in Kennett Square, PA to see how we live up to these values every day, in every way.
for Kennett Square, PA
Our Reviews by City
Knowledgeable and professionable
Sue - Kennett Square, PA
Bernhard - Kennett Square, PA
Nathan was on time and the text feature is very good. Handled the problem very professionally.
Jim - Kennett Square, PA
Delivered fast, efficient, on-time, and reasonable service. Best investment we made.
Great service on time
Susan - Kennett Square, PA
Consistently Great Service!
Christina - Kennett Square, PA
I've had a service contract with DiBiase for almost 10 years and I can't imagine using a2 anyone else. Nathan came back out today to "tweak" my heating system and showed up within two hours of my calling the office. All of the technicians are professional, efficient and polite.
Colleen - Kennett Square, PA
Nathan arrived timely to assess hot water heater problem. Was scheduled following morning for installation. Nathan explained the problem in layman terms. He was open to questions the morning of installation. He went over the new hot water heater once installed & left my basement as he found it - neat & tidy. DiBiase technician's are informative & friendly. The prices are competitive. I have been a customer for years & have no plans on changing my HVAC company!
Laurel - Kennett Square, PA
The guys were pleasant and completed service under expected time. Showed up on time
Jim - Kennett Square, PA
Great service, neat,efficient and very courteous.
Kelly - Kennett Square, PA
Bryan was on time, respectful and quick at diagnosing the problem and gave us all of the options for fixing it.
Rick C - Kennett Square, PA
Very satisfied with DiBiase Heating and Cooling. Great communication for scheduling and have always arrived on time. Service technicians are courteous and professional.
Great, reliable service
Rick - Kennett Square, PA
Bryan arrived on time, very professional
Very professional, prompt, honest excellent service
Kathy - Kennett Square, PA
I would highly recommend Dibiasi, great people, excellent service
Laurel - Kennett Square, PA
Service guy was very efficient and professional
Happy with service & price!
Colleen - Kennett Square, PA
very good service
Brett - Kennett Square, PA
The excellent service I have come to expect
Neil - Kennett Square, PA
As always, on time and first rate service.
Upon arrival found system low on charge. 14 yr old Lennox unit.Recommend replacement due to age and conditionJoe is going to call to come out and provide estimate to replaceCurrently no ac
Found unit running on arrival and second floor reading 72 and set at 72, 1st floor set at 72 and reading 72, basement turned off and at 64 degf, loft set at 70 and reading 79. Condensate present in mechanical room. Dried off all condensation on ductwork. Found supply air temperature at 42 degf. Found fan speed at 700 for 1st stage cooling and 1100 for 2nd stage cooling. Adjusted airflow settings to 800 cfm for low and 1200 cfm for high stage. Disabled loft thermostat at wireless module and zone panel so system would not try and run when all dampers are in closed position. Loft damper is set at position 3 to get airflow always moving at the loft. Set 2nd stage cooling to run after 5 minutes run time to ensure airflow would get to upper levels. After adjustments were made supply air temperature stayed at 52 degf with just 2nd floor zone turned on. Tested all zones for proper operation. Set lockout temperature at zone panel to 40 degf. Checked airflow to basement zone to ensu
Reviewed system. Measured delta accross coil, checked fan speed settings (high). Measured refrigerant charge after home warranty company charged unit. Suction 72/ liquid 275 / SH 8 / SC 8. Delta accross coil is 16 degf. Sat low side is 42 and high side is 124.
Upon arrival duct work sweating and not kicking into second stage causing extreme cold temps. Also basement was cold an drew eac floor after got warmer and warmer.Adjusted settings in zone panel. Wired zone 4 damper to zone 2. Closed bypass partly in hopes to push more air to upper levels, and bring air temps higher to stop the sweating.
Service call that the Air Conditioner was not cooling the home properly. Arrived onsite and spoke with the Homeowner about issue. Found the 1st Floor, 2nd Floor, and Loft were calling for Cooling but were not reaching the set point. Air Conditioner was on, with all Thermostats/Zones except the basement calling for cooling. No Fault codes were being displayed. There was a large amount of Condensation on all of the Supply Ducts in the basement around the unit. After inspecting system, found the Powerhead for Zone 1 was loose and was not opening/closing the Damper properly. Tested Damper and secured Powerhead to the Damper. Tested Damper multiple times. Checked Fan Speed Settings, and Increased settings to Profile B, with a +10% Trim. Changed 16x25x1 Air Filter which was dirty. Put system back in operation.We will follow up in the next 24-48 Hours to see how the system is operating.
Performed ac tune up. System is running to manufacture specifications. Changed filter 16/25/1Could not clean condensate line. No access
Replaced second floor zone dampers and tested operation.
Performed precision ac tune up. System is running to manufacture specifications . Filter 20/25/1 new.
Service call that the Mini Split System was not cooling properly. Arrived onsite and spoke with Owner about issue. Inspected the two Mini Split Heads. Air Filters were dusty but not heavily soiled. Removed Filters and Cleaned. Attempted to clean Indoor Coils with vacuum. Indoor Coils have dirt and lint caked on them. Reassembled the Heads and put back in operation. Took temperature Splits on both Heads. The Head above the Vending Machines was producing about a 20 Degree Supply Versus Return Temperature. The Head above the Dryers was producing between 20-30 Degree differential. The Outdoor Unit would run for about 10 minutes and then shut down for 60-120 Seconds before restarting.Spoke with technical support from LG. Measured Refrigerant Charge on system. Suction pressure was at normal range, but the Head Pressure was elevated, ranging between 400 - 450 PSIG. Checked Voltage on system, and DC Voltage on the Communication Wires. All Voltages were at normal ratings. Units are not produ
Responded to an AC tune up. Customer thought system was low on charge. I found two zone dampers on the second zone to be faulty. And wasn't allowing the air to go to that part of the home. System is running to factory standards aside from the faulty zone dampers. Recommend getting the zone dampers replaced ASAP.Zone dampers are 12X8 (12in long X 8in High)
No AC . When I arrived the system was running . I checked the amp draw on the contactor for the outdoor unit and I was getting 1.9 amps . I found the compressor not running but the outdoor fan was . I shut the outdoor unit down by pulling the outdoor disconnect . I checked all high and low voltage connections. I then started the outdoor unit up and tested amp draws again . The system came on and I was getting a amp draw of 11.17 . The compressor and fan motor was running . I checked the contactor. / good . I then cycled the power on the outdoor again to find the compressor would not start back up . The only thing that was running was the outdoor fan motor . I then waited for about 2 minutes then cycled the power again and the system ran and so did the compressor. While the system was running the temperature splits were 16 . Return 66 Supply 50. I took the temperature of the breaker and the temperature was 78.6 degrees . After testing the system out I feel the compressor could be failin
Performed ac tune up. Indoor capacitor is below rating. Thermostats keep going offline due to wiring issue. Outdoor coil was cleaned but pressures are still high along with superheat, refrigerant a little low but if added will not solve issue and financially not worth. Adding refrigerant will also bring pressures higher. Replaced filter 16/25/1.Recommend replacing system due to age and condition.
Performed ac tune up. Changed filter 16/25/1. System is running to manufacture specifications.Added union for condensate cleanout.
Found coil frozen up on arrival. Set thermostats to off with fan turned on to defrost coil. Put in heat mode to defrost coil as the ice buildup was excessive. After unit was defrosted charge was measured. Charge was not low on unit. Suction 74/ Liquid 196/ SH 17/ SC 2. Dirty air filter or running loft zone by itself could have caused freeze up.
Tenant indicated outdoor unit breaker was tripping after running for approximately 30 minutes. Found mouse burned on at capacitor and capacitor heavily corroded. Removed and cleaned mouse carcass. Checked all wiring connections. Replaced capacitor and tested operation. Measured amp draw to system at 11 amps. Checked circuit breaker to ensure it was not getting hot. Replaced air filter.
Turned on unit and found compressor not starting. Found starting capacitor reading 0. Replaced start components with KS-1 start kit. Tested operation.
Installed 2 new Honeywell zone dampers in sizes 8x16 and 8x18 at main trunk lines.Installed a new zone panel at equipment and complete all wiring modfications to zone panel and equipment and zone dampers.Installed a new Honeywell digital programmable thermostat on the 2nd floor of the home to control the 2nd floor zone.Tested operation of the system and measured airflows to spaces. System is running to factory standards with no issues.
Service call that the Air Conditioner was not cooling. Upon arrival, spoke with Homeowner about issue. Found the system was turned off and Ambient Temperature inside the Home was 88 Degrees. Was informed that the Outdoor Fan Motor was not running when the system came on. Turned the First Floor Thermostat to Cooling and proceeded outside to diagnose. Found the Outdoor Fan was not running and the Compressor was going out on Thermal Overload. Shut power off and tested Capacitor. Found Capacitor had failed. Replaced the 35/5 Mfd Dual Capacitor and put system back in operation. Temperature split between the Supply and Return Air Temperatures was measured at 18 Degrees - Supply 64 Degrees, Return 82 Degrees. Checked 16x25x1 Air Filter. System is operational and will take several hours to cool the house to setpoint Temperature. We will be onsite next week to perform AC Tune Up and further test the systems operations.
Found outdoor unit not running on arrival. Found capacitor reading 0. Replaced dual cacpitor and tested operation.
Found unit turned on and outdoor unit not starting. Found mouse on top of dual capacitor and capacitor popped and reading 0. Replaced dual capacitor with Turbo 200, removed mouse, and tested operation.
Upon arrival of performing tune up I found system flat (no refrigerant). R-22 15 yr old unit.Recommend replacing system
6.26.2018. INspected duct system for home to see if installing a duct booster was possible. Could not positively identify the duct going to bedroom over garage. Basement is drywall ceiling. Recommend zoning for home by installing 2 dampers 8x16/8x18 zone panel and second wireless thermostat.
Checked history and found unit shutting down on low pressure lockout. Customer informed me that the problem seemed to start after loft zone damper was added in 2017. Unit was installed in 2015. Measured pressures and temperatures with loft zone on only. Found unit running in 2nd stage cooling with loft on by itself and saturated temperature running at 30 degf. Reprogrammed Thermostat for loft to only work on 1st stage cooling and not second stage. Changed basement zone also to be in the 1st stage only configuration. Measured saturated temperature with 1st stage loft only at 35 degf with 70 degf loft temperature. Sealed some areas of ductwork in basement mechanical that were leaking air - part of existing ductwork that may be causing basement area to overcool. Also raised zone panel low limit to 40 degf from 30 degf.
Water in pan again. Made new trap and tested.
Performed Precision Air Conditioning Tune Up on system. Replaced 20x25x1 Air Filter. Turned Humidistat Control Off and Closed Damper on the Humidifier. Cleaned EZ Trap and Condensation Pump. Measured Refrigerant Levels of system. System is running to standards.While onsite, inspected Water Heater. Manufacturer date on the Water Heater is 10/17/02. Average life span of a residential Water Heater is 10-12 Years. Due to the age of 16 Years, recommend replacement of the Water Heater before any issues occur. Included an Estimate for the replacement of the Water Heater.Spoke with Homeowner about Water Heater. They are interested in the Tank Hot Water Heaters. The Office will have Joe contact to go over options.