When it comes to your Malvern, PA’s home heating, cooling and water heater systems, DiBiase Heating & Cooling Company makes sure they’re running at peak efficiency for your improved indoor comfort, convenience and safety.
This is a service promise and a reflection of our core values: integrity, honesty, quality. Read reviews from your neighbors in Malvern, PA to see how we live up to these values every day, in every way.
for Malvern, PA
Our Reviews by City
Anne - Malvern, PA
Kurt Manges and his partner appear to have solved my issue. I am very pleased with the experience and with all the support I have received from Sarah and the Dibiase Company
Diagnosed and adjusted heat pump settings
John - Malvern, PA
I really appreciate that these technicians are skilled across a range of disciplines. They are engineers, plumbers, electricians, IT experts and customer service agents.
Very good job
Tai - Malvern, PA
Efficient follow up
John - Malvern, PA
This was the quality check on our recent furnace(s) / heat pump installation. As usual, we were notified when Chris was on his way. Chris took care to check on our satisfaction level (which is high), was very effective, performed the check and was out of here within an hour.
Top notch company
John McG - Malvern, PA
I can't say enough to indicate how pleased I am with Dibiase as a company and the the professionalism and service of their technicians and support staff. One week ago, I was faced with a defunct furnace in my garage/workshop and a failing, 20+ years old furnace in my house. I am delighted with purchasing experience - Bill (Dibiase consultant) listened to my needs and after following his advice, we agreed on a proposal and negotiated a very fair price. Two days ago a crew of 3 technicians (Paul, Dave and one other who's name I forget - sorry) arrived to tear out the old system and install a high-end, two-stage heat pump with gas furnace for the main house. These guys really know their stuff, they were respectful of our property (especially considering it was pouring down most of the day) their attention to detail was unmatched, everything is logically and neatly laid out, they cleaned up and explained how everything works, then emailed a report and my receipt before they left. Yesterday, they returned to install a new furnace in the garage/workshop (which was not a straightforward job). Once again - an absolutely professional job. I was told there would be a quality inspection in the coming weeks and a 6-month follow-up to make sure everything is as it should be. For sure I will set up a service contract with them. Throughout all this, the communication with Dibiase office & sales staff and technicians was such that I was constantly kept up-to-date with progress, technician arrival times etc. Responses to my questions (verbal, text or email) was immediate. Today it's 16 degrees outside and we are snuggly warm, loving our new systems. This is company is a class act - it's how a business should be run. They really know how to win customers (and keep them).
Luis did a very nice job ..repaired my issue very well.. showed me what the broken part was in my heat pump
Joan - Malvern, PA
Excellent service from Luis, Mike, Bill and Sarah
John - Malvern, PA
We have 2 furnaces. It's December. One stopped working and the other was due for service. I found DiBiase on Yelp, with several great reviews. Called them and they sent Luis and Mike out within hours. They were very professional, courteous, explained the issues and gave us an honest opinion. One of the furnaces was toast. The other was serviceable, with some repairs, but because it was 20y.o. it would be throwing good money after bad and should be replaced. I asked for a quotation. Luis called the office and Sarah (very helpful lady who is a master-communicator) set us up with an appointment with Bill. He arrived an hour later assessed our needs and gave multiple options for replacement. Throughout this process, I received constant text updates on arrival times, pictures of who was going to arrive etc. Excellent communication, competitive bids, friendly service personnel. All-in-all, a really professional outfit. I first called DiBiase at 9.00am this morning and by 3.50pm, I have 2 furnaces checked out and I just received detailed quotations by email for 2 new units. WOW. We will be definitely ordering 2 furnaces from DiBiase.
Anne - Malvern, PA
Hi, My satisfaction with Dibiase continues with Chris's visit today. During his follow-up visit concerning my new HVAC system, he explained some alterations he made, responded to my questions and offered suggestions for best settings on the system. I appreciate how comfortable it is working with your company.
Great service. Very professional
Colleen - Malvern, PA
Great service, answered all my questions, reviewed use of thermostat
Victoria - Malvern, PA
I felt he was knowledgeable, & thorough. I never felt rushed, especially since I had many questions.
Great service, reliable, professional
Eileen - Malvern, PA
Stephanie - Malvern, PA
DiBiase always comes through when I need them. Nice service guys and reasonable prices. I recommend them to everyone I know!
Brian comes to the rescue
Nancy - Malvern, PA
Brain came out in a very hot day to get the A/C working. He also gave us some great information on replacement units that we may consider.
Chris was great on our service for summer checkup- very thorough , he explained our system well, and made adjustments as we needed.!
Gerald - Malvern, PA
Tai - Malvern, PA
DIbiase always has good knowledgeable technicians
Kay - Malvern, PA
Excellent Service! Christopher is great!
Albert - Malvern, PA
I have always been thrilled with your company's service. Christopher is very knowledgeable, communicates in ways that are easily understood, and is a fine person.
Quick and quality service
Kelly - Malvern, PA
The team who installed my central air was efficient and focused on the job. They were thorough in their work and very pleasant to have during the service!
Joe - Malvern, PA
Thanks for great service
Joe - Malvern, PA
Bryan is TERRIFIC!!!
Vicki - Malvern, PA
Bryan is on-time, patient in handling our "20 questions", explains things clearly, great sense of humor, great ambassador for the company.
Exactly what you hope for
Tom - Malvern, PA
They are on time (actually early) but communicate with you. Do what they need to, do it quickly and correctly.
Friendly, Professional Service!
Barbara - Malvern, PA
We have been very happy with your service as well as the knowledgeable technicians. Bryan was so courteous. Our only regret is that you don't do plumbing work.
Great sevice. Very professional.
Mike - Malvern, PA
Exceeded my expectations
Tom - Malvern, PA
Service call that during a home inspection water and rust were found in and around furnace. Spoke with Homeowner about issue and was informed that it was found that the Cap on one of the Vent Pipes had blown off. Found heavy rust inside the Furnace Cabinets. Water was collecting inside the bottom blower Compartment. Found some rust on Gas Valve and Gas Piping which sits directly under the Intake Vent Pipe. Performed a full Heating Inspection on the Furnace. Replaced 16x25x1 Air Filter. Inspected Electrical Components and cleaned Drain Lines and Condensation Pump. Inspected Burners and cleaned Flame Sensor. Performed combustion Test on system. Allowed system to run for 15-20 minutes to see if the leak was coming from any other source. After turning furnace off found water leaking out of the bottom of the Collector Box. Removed Inducer Motor and Collector Box. Resealed Collector Box with High Heat Silicone. Reassembled and put system in operation. Monitored system and cycled to ensure
Found blower motor on air handler rocking back and forth then after a few minutes starting up and running, blower motor needs replaced called to get price and availability from distributer.
Performed 6 month inspection on American standard gas furnace furnace. Replaced Aprilaire 413 air filter ( homeowner provided) checked all electrical conections and components. Checked temperature rise and high and low gas pressures. Humidifier cycled on and off on call for humidity. Gas furnace is working fine at time of inspection.
Performed peco heat tune up. Replaced 20x20x1 (homeowner provided). Checked all electrical conections and components. Checked operation of emergency heat. Checked refrigerant pressures and temperatures at indoor and outdoor units. Heat pump is working fine at time of service. Gave estimate to hook up return in attic area.
Found double pole contactor on strip heater chatering and not pulling in to bring on emergency heat. Found that after removing wires to contacter had 24 volt volts constant. Replaced double pole contactor with one we had on the truck also found thermostat had a little electrical smell to it . So replaced Honeywell t-6 thermostat and not strip heater is functioning drawling 43 amps. Also changed fan speed from low to medium high. We made this change beacause of having an 80 degree temperature rise with the emergence heat. Everything is working fine now..
Found that there were 2 factory holes in the evaporator coil door. Sealed factory seem with silicone. Went into cool cloud and checked and found heat pump lock out is at 40 degrees. Found that there is a setting in the cool cloud app for when even yo are above the 40 degree threshold, if the heat pump does not achieve the desired set temp within 30 min, the heat pump will shut off and the gas furnace will fire past the threshold timing. Tested this by setting the threshold to 10 min, after the 10 minutes the gas furnace Came on to finish the heating cycle. Set back to 30 min and outdoor temp to 40 degrees.
Found water heater over 10 years of age and was leaking. Drained and installed a Bradford white powervented hot water heater. Cut up copper piping and installed a new expansion tank. Reconnected piping to new hot water heater. Put hot water heater in a drain pan with bricks. Put a water sensor alarm in pan. Tested water heater and set to 120 degrees. Tested pressure at 50 psi. Water is 8 grains hard.
Performed Precision Heating Tune Up on Amana Heat Pump system. Replaced Aprilaire 313 Air Filter provided by the Homeowner. Inspected Electrical Components on Indoor and Outdoor Units. Inspected Indoor and Outdoor Coil. Measured Refrigerant Charge on system in Heat Pump mode and tested Electric Heat Kit. Homeowner noted that the Outdoor Fan was making noise. Found the Name Plate on the Outdoor Unit was rattling when the unit was running. Secured the name Plate and cycled system. Found no issues with the Outdoor Fan at this time. System is operating to standards.
replaced several sections on black iron return piping with unions. Filled boiler and tested system. System running well at time of service.
Removed old furnace and return drop. Removed humidifier and reinstalled it on a new drop piece of duct work. Made a transition of duct to get duct work to line up. Sat existing ac coil on top of furnace. Taped and sealed all duct work. Ran a new drain for ac, humidifier and heating. Adapted flue piping as needed. Converted unit from natural gas to propane using a conversion kit . Reconnected gas piping and adapted as needed. Put new furnace on higher feet to get it off the ground and to get height needed . Ran a new electrical box with a switch and outlet. Ran drain in to existing discharge in ground. Tested unit and everything is running good. Put a new filter in.
Found low water cut off, locked out on low water cut off and on â€œlocâ€ screen on automatic water feeder. Found boiler very low on water. Found broken pipe in neighboring basement. Had to add a lot of water to even get boiler to kick on. Worked up quote to replace pipping. Beacause of age of piping ,may need to adjust cost of piping replacement due to possible replacement of more piping due to fittings breaking during removal.
Found that wire saver conections were loose. Re connected better. Got inducer motor to come on found 120 v going to igniter but not glowing. Bad igniter. Used inspection camera and found heat exchanger in bad shape. Recommend entire furnace be replaced due to condition of heat exchanger. Called an set up appointment with office.
Performed Quality Assurance on both systems that were installed for the home. Completed Checklist Form in system for each system. Reviewed installations with homeowner. Fixed the Gas Piping on the Main System.
No heat from stem boiler, found boiler off on low water cutoff, check operation check auto feeder operation ok, noticed low water cutoff short cycling on and off preventing feeder to work properly, test and check low water cutoff with auto feeder operation noticed, feeder responding based in low water cutoff short cycling, removed and and inspect low water cutoff float, noticed lot of corrosion and build up on sensor, clean float and also float base, after cleansing sensor low water cutoff did not short cycle test operation now every time water level gets below float, the cutoff stays off and after 2 minutes delay the auto feeder brings two gallons to fill the system to level, clean sight glass would recommend replacing sight glass in the near future,
Installation of a new 50 Gallon Bradford White Electric Hot Water Heater. Drained drain and removed old Water Heater. Removed old Shut Off Valves and installed new 1/4 Turn Shut-Off Valves for the Hot and Cold Lines. Installed new Water Heater in Auxiliary Drain Pan and elevated with Bricks. Installed Honeywell Tank Booster Bypass Valve to help increase the efficiency of the Water Heater. Adapted Copper Pipes to the Water Heater and reconnected High Voltage Electrical. Filled tank and purged Lines of Air. Put system in operation and measured Amps on the Heating Elements. Check Water Temperature and adjust Thermostat Controls to proper temperature.
Checked water leaking from vent, found boiler overfilled. Drained boiler to proper level. Tenet complained that this always happens. Recommend replacing auto fill valve. 1/2â€ steam fill it is currently an electronic fill system. See pictures. Did not email
Installed a new Amana gas heater converted to LP . Reconnected existing return duct and existing filter rack with a 201 filter. Installed a new Amana coil with a txv. Reused existing copper lines and flushed them with pro flush. Brazed and leaked checked all joints with 300 psi of nitro and spray bubbles. Let vacuum down to 110 microns. Checked charge and added 12 oz. Reconnected gas piping and leak checked with bubbles. Reconnected and adapted all duct work as needed for coil to fit. Reconnected flue piping and adapted and needed. Ran a new condensate drain with an Ez trap wired into the system. Ran hard pipe to humidifier and connected into line. Ran new vinyl tubing over to washer discharge .installed a new aprilaire automatic humidistat. Installed a new Amana heat pump on a new plastic pad and on pump up snow feet. Installed a new disconnect box and whip to the unit. Garage unit: installed an new amana gas heater and converted heater to propane. Adapted duct work as neeeded and t
Performed heat pump tune up. Checked all electrical connections and components. Measured system charge. Checked temperature rise. Amped compressor and checked voltage at unit. Amped strip heater and found 20 amp reading on a 10kw unit. Should measure around 40 amps. Tested continuity across strip heater and found a broken circuit. Built estimate and will return to replace broken strip heater. Ordered part. 11/25. ......12-16-19 Luis installed new electric heat package 10 kw, test operation ok 20 amp each element 244 volts,
No heat, oil furnace, tripped on primary control, customer recently had oil delivery due to out of oil, found air in the line would recommend replacing oil filter and system strainer quoted for repairs customer ok repair, after repairs were made, check operation and cycle couple times ok performed combustion test and smoke test ok, noticed supply oil line at the entrance of the furnace has a major kink coils affect flow, also inside craw space oil line goes from copper to flex and then back to copper, if customer does want to repair kink, would have to be from tank to Burner, about 20 feet and also would recommend having furnace clean/tune up, emailed price for tune up
Performed propane gas furnace, check electrical low and high ok clean sensor and check burners, manifold gas pressure ok combustion test, clean and test pump, pump is taking too long to discharge, discharge line need to be replaced and also would put in new pump, noticed one of the hoses, for the. Drain leaking, and also burners needs to get replaced, also check heat exchanger integrity and found to be in very bad shape, no cracks were found, but every single burner has major rust and soon to holes, based on the check up, would recommend replacing furnace, will no be worth putting new burners and drain hose, for garage unit heat exchanger has failed super high co, unit is from 1999 and needs also burners and orificies, turned unit off due to safety concerns and explained customer about situation, garage unit does not be used only as back up,
Performed 6 month quality check, checked air filters. Inspected coils and drain. Started heat pump, checked temperature rise. Checked refrigerant charge. Inspected outdoor unit.
Performed Quality Assurance on Heat Pump system. Found indoor coil was frozen and unit running in cooling mode with the Electric Heat. Rewired the thermostat and tested system in all heating modes. Tested Defrost on unit. Measured refrigerant charge on system. Reviewed Thermostat settings and change settings from Comfort Mode to 2 Degree Differential and/or 30 Minutes. Reviewed settings with homeowner. Completed checklist form in system.
Installed fan timer board and moved blue fan power wire from eac terminal to heat terminal. Cycled heat on and off, and put thermostat back on fan auto mode . Blower is cycling on and off correctly.
Checked no heat blower will not come on, found call on board for blower but no 120 volts to blower, looks like board is burnt and failed. Moved blower heat wire to 120 volt tap. Blower started and limit reset. Furnace is running at this time. Need blower control board for oil furnace. Need to follow up with owner.
Upon arrival found thermostat off, set thermostat to call for heat and furnace did not come on, system need troubleshooting,,,,after visual inspection and looking at the current condition furnace is is bad shape, super dirty and extra time will be needed, informed customer about situation and also quoted for deep cleaning on furnace and advised customer furnace is in bad shape and will need a lot of repairs, customer will contact her home warranty, canâ€™t tell how old the furnace is but it is old, final recommendation is system replacement