When it comes to your Malvern, PA’s home heating, cooling and water heater systems, DiBiase Heating & Cooling Company makes sure they’re running at peak efficiency for your improved indoor comfort, convenience and safety.
This is a service promise and a reflection of our core values: integrity, honesty, quality. Read reviews from your neighbors in Malvern, PA to see how we live up to these values every day, in every way.
for Malvern, PA
Our Reviews by City
Eastside - Malvern, PA
Very professional and real informative
John - Malvern, PA
Very positive. Thanks
Anne - Malvern, PA
Excellent. Everyone at your company with whom I have had contact is professional, helpful and friendly
Casey - Malvern, PA
Super professional and easy to work with
Anne - Malvern, PA
Kurt Manges and his partner appear to have solved my issue. I am very pleased with the experience and with all the support I have received from Sarah and the Dibiase Company
Diagnosed and adjusted heat pump settings
John - Malvern, PA
I really appreciate that these technicians are skilled across a range of disciplines. They are engineers, plumbers, electricians, IT experts and customer service agents.
Very good job
Tai - Malvern, PA
Efficient follow up
John - Malvern, PA
This was the quality check on our recent furnace(s) / heat pump installation. As usual, we were notified when Chris was on his way. Chris took care to check on our satisfaction level (which is high), was very effective, performed the check and was out of here within an hour.
Top notch company
John McG - Malvern, PA
I can't say enough to indicate how pleased I am with Dibiase as a company and the the professionalism and service of their technicians and support staff. One week ago, I was faced with a defunct furnace in my garage/workshop and a failing, 20+ years old furnace in my house. I am delighted with purchasing experience - Bill (Dibiase consultant) listened to my needs and after following his advice, we agreed on a proposal and negotiated a very fair price. Two days ago a crew of 3 technicians (Paul, Dave and one other who's name I forget - sorry) arrived to tear out the old system and install a high-end, two-stage heat pump with gas furnace for the main house. These guys really know their stuff, they were respectful of our property (especially considering it was pouring down most of the day) their attention to detail was unmatched, everything is logically and neatly laid out, they cleaned up and explained how everything works, then emailed a report and my receipt before they left. Yesterday, they returned to install a new furnace in the garage/workshop (which was not a straightforward job). Once again - an absolutely professional job. I was told there would be a quality inspection in the coming weeks and a 6-month follow-up to make sure everything is as it should be. For sure I will set up a service contract with them. Throughout all this, the communication with Dibiase office & sales staff and technicians was such that I was constantly kept up-to-date with progress, technician arrival times etc. Responses to my questions (verbal, text or email) was immediate. Today it's 16 degrees outside and we are snuggly warm, loving our new systems. This is company is a class act - it's how a business should be run. They really know how to win customers (and keep them).
Luis did a very nice job ..repaired my issue very well.. showed me what the broken part was in my heat pump
Joan - Malvern, PA
Excellent service from Luis, Mike, Bill and Sarah
John - Malvern, PA
We have 2 furnaces. It's December. One stopped working and the other was due for service. I found DiBiase on Yelp, with several great reviews. Called them and they sent Luis and Mike out within hours. They were very professional, courteous, explained the issues and gave us an honest opinion. One of the furnaces was toast. The other was serviceable, with some repairs, but because it was 20y.o. it would be throwing good money after bad and should be replaced. I asked for a quotation. Luis called the office and Sarah (very helpful lady who is a master-communicator) set us up with an appointment with Bill. He arrived an hour later assessed our needs and gave multiple options for replacement. Throughout this process, I received constant text updates on arrival times, pictures of who was going to arrive etc. Excellent communication, competitive bids, friendly service personnel. All-in-all, a really professional outfit. I first called DiBiase at 9.00am this morning and by 3.50pm, I have 2 furnaces checked out and I just received detailed quotations by email for 2 new units. WOW. We will be definitely ordering 2 furnaces from DiBiase.
Anne - Malvern, PA
Hi, My satisfaction with Dibiase continues with Chris's visit today. During his follow-up visit concerning my new HVAC system, he explained some alterations he made, responded to my questions and offered suggestions for best settings on the system. I appreciate how comfortable it is working with your company.
Great service. Very professional
Colleen - Malvern, PA
Great service, answered all my questions, reviewed use of thermostat
Victoria - Malvern, PA
I felt he was knowledgeable, & thorough. I never felt rushed, especially since I had many questions.
Great service, reliable, professional
Eileen - Malvern, PA
Stephanie - Malvern, PA
DiBiase always comes through when I need them. Nice service guys and reasonable prices. I recommend them to everyone I know!
Brian comes to the rescue
Nancy - Malvern, PA
Brain came out in a very hot day to get the A/C working. He also gave us some great information on replacement units that we may consider.
Chris was great on our service for summer checkup- very thorough , he explained our system well, and made adjustments as we needed.!
Gerald - Malvern, PA
Tai - Malvern, PA
DIbiase always has good knowledgeable technicians
Kay - Malvern, PA
Excellent Service! Christopher is great!
Albert - Malvern, PA
I have always been thrilled with your company's service. Christopher is very knowledgeable, communicates in ways that are easily understood, and is a fine person.
Quick and quality service
Kelly - Malvern, PA
The team who installed my central air was efficient and focused on the job. They were thorough in their work and very pleasant to have during the service!
Joe - Malvern, PA
Thanks for great service
Joe - Malvern, PA
Bryan is TERRIFIC!!!
Vicki - Malvern, PA
Bryan is on-time, patient in handling our "20 questions", explains things clearly, great sense of humor, great ambassador for the company.
Estimate to replace the Indoor TXV for Apartment #210B. Recover refrigerant and remove the Indoor TXV and install new TXV. Pressure test system with Nitrogen and test TXV connections to ensure there are no leaks. Vacuum system down to below 500 Microns. Weigh in refrigerant charge and put system into operation. Test operation of system and add additional refrigerant charge as needed, charging by Subcooling. 6/4/20. Pulled 410a refrigerant charge back into condenser unit by using compressor and closing king valves. Removed old txv. Installed new txv and pressure tested at 300 psi nitrogen. Also checked with soap bubbles. Vacuumed down system to 480 microns. And charged up unit by subcooling. Added about 9 oz of r410a. Pressures were 332/ 140. Subcooling of 6.2. Superheat of 17. Checked temperature split inside at return and closest register. Had an 18 degree temperature split. System is back cooling again and working fine at time of service.
Found 2nd floor about 6 degrees warmer than first floor. There is only one system in the house and furnace is in the basement. Talked to homeowner about closing some dampers on the first floor to push more air to second floor. After going over supplies with homeowner, we wouldnâ€™t be able to close enough dampers to make a difference. Also checked and found furnace on highest fan speed for cooling. They are selling the homeowner so recommended we do a tune up on the a/c since they said it has not been done in a while. Performed precision a/c tune up on Carrier a/c. System. 16x25x1 air filter is clean. Checked all electrical conections and components. Blew out condensate drain and tested pump. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of inspection. Homeowner is going to run the fan in the on position to see if it makes a difference.
Performed cooling maintenance, replaced standard air filter. Cleaned condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Performed precision a/c tune up on 2 Lennox a/c systems. Replaced 2 16x25x1 air filters. Blew out condensate drains, and tested both pumps with water. Checked temperature splits on both systems. Turned off humidifier for second floor system. Checked refrigerant pressures and temperatures at indoor and outdoor units. Both systems are working fine at time of inspection.
Performed 6 month inspection on American standard a/c system. Replaced Aprilaire 401 air filter. Checked all electrical conections and components. Tested drain with water and cycled condensation pump. Tightened electrical conections at indoor control board. Checked refrigerant pressures and temperatures at outdoor units system is working fine at time of inspection.
Performed cooling maintenance, replaced standard air filter. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Found weak 45/5 mf duel cap. Replaced 45/5 mf capacitor. Also performed precision a/c tune up on older Trane a/c system. Replaced 16x25x1 air filter. Checked all electrical conections and components. Blew out condensate drain. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of inspection.
Found indoor air handler blower running. Went on roof to outdoor heat pump. Found system locked out on low pressure lock out. Reset and checked refrigerant pressures . The pressures were 198/64 with a subcooling of 3. Troy provided a bottle of 410a refrigerant. Added 2 lbs 110zs of r-410a. They did not want to add leak dye at this time, just charge up heat pump. After adding charge pressures were 241/ 114 with a subcooling of 8. Also checked temperature split at air handler was now 19 degrees. System is working fine at time of service. Found system low on charge
Performed precision a/c tune up on Bryant a/c system. Replaced Aprilaire 501 air filter. Checked all electrical conections and components. Blew out condensate drain. Checked refrigerant pressures and temperatures at indoor and outdoor units. Tested operation of condensation pump with water. Turned off humidifier for the season. System is working fine at time of inspection.
Performed cooling maintenance, checked air filter ok. Checked voltage , amperage and electrical connections, measured capacitor values ok. Cleaned condensate drain and trap. Started heat pump, checked refrigerant charge and temperature drop across coil.
Performed precision ac tune up on American standard ac system. 16x25x1 air filter is clean. Checked all electrical conections and components. Blew out condensate drain, and tested condensation pump. Checked temperature split. ( power shut off several times during inspection). Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working well at time of inspection.
Performed 6 month inspection on amana heatpump system. Replaced 16x20x1 air filter. Checked all electrical conections and components. Blew out condensate drain. Homeowner talked about when air handler stops running she gets the duct work metal contracting sound. Braced up return drop. Was not able to brace inside of drop due to to close to air handler. Also checked water pressure at water heater it was 68 psi. Checked online about air in the lines and found issue could be caused from water coming in from the street with air in the lines. Homeowner is not concerned at this point. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of inspection.
Found that piping from furnace is slightly short to termination and not sealed extended furnace pipe with 3â€ coupler and sealed with spray foam. Also performed a/c tune up on trane system. 16x25x1 air filter is clean. Turned on r-22 system and found 24v dropping out to outdoor contactor. Found that at air boss zone panel had an indoor coil freeze thermostat on it. Found r-22 pressures to be fluctuating. Found possible bad expansion valve. System is a 2007. Recommended replacement of a/. System due to cost of repair on system plus we do not know if system has a refrigerant leak also. Checked all electrical conections and components. A/c system needs replaced. Also told homeowner furnace could be replaced with a/c as well due to age.
Performed ac tune up check electrical low and high ok replace filter flushed and test pump ok check temps split ok outdoor unit refrigerant pressures ok capacitor ok contactor is making buzzing sound from inside coil, also noticed compressor makes noise, informed customer and quoted for new contactor and adding ac renew
Performed precision a/c tune up on 2 carrier a/c systems. Both 16x25x5, and 20x25x5 air filters are clean. Checked all electrical conections and components. Blew out both condensate drains. Checked temperature splits at both indoor units. Checked refrigerant pressures and temperatures at indoor and outdoor units. Both systems are working fine at time of inspection.
Performed ac tune up attic system, check electrical low and high ok filter ok flushed drain and add tabs ok check split, noticed some bacteria and mold forming inside air handler, informed customer check outdoor unit refrigerant pressures capacitor and cycle unit ok
Performed two ac tune ups, both units are up in the attic, check electrical low and high ok replace both filters and flushed both drains, ask customer to see if he can put up some plywood un in the attic to get to unit in safe manner, to prevent any injuries, check outdoor units addition unit checked out ok 410 pressures capacitor and contactor ok on older unit found condenser fan motor not turning, and contactor is bad shape, check capacitor and it is with range, check motor winding and tried to free motor informed customer about about situation and quoted for new motor and contactor, we will try to reuse same blade from old motor if canâ€™t be removed new blade will be needed extra 150 to 220 dollars recommend replacement of system but also emailed price for repairs
Found a decent amount of mold growth on humidifier, recommended it be serviced Found dirty blower wheel compartment. Serviced humidifier with Aprilaire #35 humidifier pad. Washed out and cleaned tracts. Brushed and wiped down inside of blower cabinet. Dust was mostly drywall dust from new construction. Recommend installing a reme air scrubber ( gave customer discounted price). Performed precision a/c tune up on Goodman a/c system. 16x25x1 air filter is clean. Checked all electrical conections and components. Blew out condensate drain. Checked refrigerant pressures and temperatures at indoor and outdoor units. A/c system is working fine at time of inspection. Checked outside unit for being level. Unit is fine at this point and water dripping on outside unit is not a concern. ( explained to homeowner)
Remove existing attic indoor coil and replace with a new American Standard indoor coil. The new coil will be connected to the existing line set and condensate drain. Supply duct will be reconnected to the new coil. System will be pressure tested with nitrogen and pulled into a vacuum to ensure no leaks are present as well as no contaminates or moisture are in the system. System will be recharged with R-410A refrigerant to manufacture specifications. System will be operated to ensure proper pressures and temperatures. This Repair comes with a DiBiase 2 year parts and labor warranty for the indoor coil. Removed existing coil and replaced with new American standard coil and drain pan. Reconnected condensate drain with trap. Brazed in with nitrogen and pressure tested to 350. Leak checked with bubbles. Evacuated down to 116 microns. Charged system with 8lbs of 410a. Checked superheat and sub cool. System working well at time of repair. Pressures are 97/229 Subcool 13 Superheat 14
Found hole drilled into u bend of evaporator coil. Talked to Jim about repairing leak by soldiering hole shut , but explained to him that there is a good chance we will need to replace evaporator coil if soil Dre will not take. Brazed one hole shut a found that after pumping system up with nitrogen that there was a second small hole that the hole saw had made and it was in. A spot that could not be repaired. Called distributer for a price on a replacement coil and that distributer said this coil was obsolete. Will call around to other distributers to try and locate a coil. Took photos of coil measurements.
Performed two ac tune ups, check electrical low an high replace filters, flushed drain test pump ok add tabs, check blower wheels, both wheels need to be cleaned, check outdoor units electrical capacitor and contactors ok, check refrigerant pressures for both units first floor checked out ok second floor unit is very low on refrigerant due to age and condition up system should be replaced, and for first floor unit blower wheels needs to be cleaned emailed proposal for cleaning blower wheel first floor unit
Found that shower and two different sinks upstairs would both blow a lot of air and pressure when the first come on and the it would smooth out. Found nothing wrong with recent water heater install but found water pressure going up to 95 psi with no sinks open. After opening sink pressure would drop to around 90 psi. Water main pressure reducing valve seems to have failed. Told homeowner we need to replace pressure reducing valve. Tried adjusting helped a little but valve needs replaced. Found water pressure to be as high as 98 psi. 2/26/20. Installed pressure reducing valve and adjusted to around 65 psi. Homeowner liked pressure a little higher so adjusted up to about 68 psi. Also checked for leaks and adjusted the water heater temperature slightly due to she wanted it to be a little warmer. Adjusted from 116 to 120 degrees. Also checked for water sputtering on the second floor , no sputtering at all at this point.
Disconnect, remove, and dispose of old water heater. Install new 80 Gallon Heat Pump Water Heater over a new drain pan and elevate with 4 bricks, install water alarm and complete all connections. Fill, purge and test water heater. Allow Water Heater to fully heat and test operation. Fill out water heater form. Measure and record water pressure. Measure water temperature and take a picture of all control settings. Clean up work area. **Due to dimensions of the 80 Gallon Heat Pump Water Heater, we would need to verify that there is proper clearance and space for the unit.** Drained and removed old 80 gallon electric water heater. Modified piping and installed new rheem heat pump water heater. Made all piping connections and added proper valves. Piped condensate line into existing pump and installed Union with union plug to access storage area. Filled and purged water heater. Turned power on and tested heat pump mode and electric mode. Pressure in 50 psi. Water is less than 1 grain ha
Found that both upstairs and downstairs returns are not hooked to duct correctly.2/11/20. Connected both second and third floor returns using 7â€ flex duct, 2 start collars, and 1 7â€ 90. Sealed around both boxes with clear silicone caulk. System cycled on and had pull at both returns.
Found humidifier working properly no issues were found, noticed water feeding to humidifier is attached to cold side, and humidistat is attached to furnace hum terminals also would recommend moving humidistat inTo a higher position so is before de bypass