610-873-1244DiBiase Heating & Cooling Company provides air conditioning, heating and water heater services to our neighbors in the West Chester, PA areas. Since we opened our doors in 2008 we have lived by a code of integrity, honesty and quality.
Your complete comfort is our #1 priority. Read our reviews and find out why your neighbors consider us to be their local partner for quality heating, air conditioning and water heater services in West Chester, PA.
Local Reviews
for West Chester, PA
Powered by Nearby NowOur Reviews by City
Excellent Service
Ralph - West Chester, PA
DiBiase performs excellent service. Have had nothing but outstanding service!
Gas line installation and conversion
Haley - West Chester, PA
Great Tech!
William - West Chester, PA
professional service, knowledgeable, punctual, reliable.
Tony - West Chester, PA
Thank you once again to the DiBiase HVAC team. We do value the professional services and prompt attention continually provided. Tony & Maureen
Consistently great service.
Dave - West Chester, PA
Great service on our schedule!
Steve - West Chester, PA
I highly recommend using this company for all your air conditioning and heating systems!
First Class Service
Dave - West Chester, PA
Nathan did a great job determining what our problem was and correcting it. Had the get in the top of a four story building to set things right. Well done.
Great service
Miriam - West Chester, PA
Very pleasant and professional
Great Service!
Barbara - West Chester, PA
Chris is friendly, knowledgeable and an all-around nice guy. It's a pleasure to have him as our heating and cooling technician.
Great service
William - West Chester, PA
The service was excellent.
Condo Thermostat
Dave - West Chester, PA
He did a great job installing the 9000 - all went well.
Good service. On time and courteous
William - West Chester, PA
Maintenance Service
Barbara - West Chester, PA
Fast and Worry Free
PhillipS - West Chester, PA
Bryan was great! Very professional and explained everything to us!
Owner
Marie - West Chester, PA
Bryan was great. Prompt, completed task efficiently, let me know options. Very courteous and pleasant.
on time careful service
Whitney - West Chester, PA
Bryan always shows up when he is supposed to and is always cheerful and skillful at his job. A real pleasure to work with.
excellent service, good price
Patricia - West Chester, PA
prompt and courteous service. service technician was very knowledgeable, personable and informative.
Dibiase HVAC
Mark - West Chester, PA
Excellent service as usual. Brian is always polite, friendly, thorough and professional.
Great service
Lorraine - West Chester, PA
Very friendly and clean.
Great experience
Whitney - West Chester, PA
The Dibiase guys came on time and finished on time - not disrupting my tenant at all. They did a great job and highly recommend them.
Luis T.
Performed two gas heat inspections, check electrical low and high ok clean flame sensor and check burners ok, check gas pressures ok combustion test cycle heaters ok replace filters, noticed both blower wheels need cleaning, inspect exchangers, informed customer about heaters situation, there rust buildup inside heaters, first floor igniter is getting weak, also for second floor heater inducer is making bearings noise, starting to go bad, would Recommend doing something soon to prevent no heat and so it not an emergency
Christopher B.
Service call that the Heat was not working properly. Upon arriving onsite, spoke with Homeowner about issue. Was informed that the Heat had stopped working the previous day and then was working again. Temperature was at Setpoint of 72 Degrees. Turned Temperature up at Thermostat to test system. After running for several minutes, the Blower Motor would begin to seize Up and and stop working. Cycldmthe System several times to test for proper Voltage and Measure Amp Readings. Blower Motor would seize up intermittently during testing. Also found Washable filter was excessively dirty. Installed a 24x24x1 Air Filter which was the closest Fit to the Washable Filter. Heat Pump System is very old, and is estimated to be over 30 years old. Due to very old age of system, and current condition of the Blower Motor, recommend replacement of the System rather than repair. The Heat is operating but the Blower Motor may continue to have issues.A Comfort Consultant has been scheduled for today.
Luis T.
Found condensate pump running non stop, bad pump, switch not connected to heater, water all over around heater, quoted for repairs also quoted to run new vinyl tubing to main drain sewer, customer ok with repairs, also recommend installing wet switch, customer ok with repairs, test heater combustion test ok, noticed rough start, every time the heater starts, removed cover and reset furnace, starts ok with out upper cover, might have problem with intake, on termination there is wire mesh, covering from stuff getting into pipe, I Will talk to joe about attic unit, we will email customer with a proposal, to repair and make unit up to codes and standards attic heat pump no electric back up, needs a disconnect or switch at the air hundler, unit is very low in refrigerant, needs to be pressure test and find leaks, with nitrogen, also outdoor unit need to be moved about 4 feet to left, currently unit is under intake and exhaust pipe from first floor heater, condensation getting into outdoo
Christopher B.
Had previously been onsite for a No Heat Call. During this visit we had found the system to be slightly low on Refrigerant causing it to not Heat properly and to begin freezing up at the Outdoor Unit. Refrigerant and leak Dye had been added to the system at that time. Returned to site to perform a leak search using a UV Light and UV Glasses. Inspected the Indoor Coil and Outdoor Coil using the UV Light and Glasses. Inspected all accessible fittings on the Refrigerant lines. Inspected King Valves and Shraeder Valves on the Outdoor Unit. At this time, was unable to find any evidence of a leak point in the system. No UV Dye was detected and no signs of Oil were found while checking over the system. Homeowner informed me that the system has been operating without any issues. Due to the amount of Refrigerant that was added, the leak may be very small. Recommendation moving forward, unless further issues occur, is to continue to monitor the system and as we perform Future Maintenances we wi
Joseph D.
Service call that the Thermostats were not connecting to the Internet and could not be controlled by the Honeywell App. After checking Thermostats and Control Panel found that they were not connected to the Redlink. Cleared all devices from the App and attempted to reconnect the Redlink to the Total Connect Comfort. The Redlink device was not conn connecting properly after multiple attempts. Need to return with a new Redlink Device and Reconnect to System. System is operating, but Thermostats need to be controlled manually.2.6.2019. Found Redlink gateway not connecting to devices as Redlink led was off. Tried to connect to devices but red led came on indicating a problem connecting. Tried to reset Gateway but still would not work. Replaced Gateway, connected devices to Gateway, and connected to internet. Reconfigured app and tested operation. No charge warranty.
Luis T.
No heat first floor heater, found broken short on high voltage incoming line to heater, quoted for repairs, new 115 volts switch and some wire repairs customer ok repairs, upon completion of repairs performed combustion test on heater cycle and clean flam sensor co test ok installed two zap pro protectors on each heater would recommend replacing systems
Luis T.
Service call that the Thermostats were not connecting to the Internet and could not be controlled by the Honeywell App. After checking Thermostats and Control Panel found that they were not connected to the Redlink. Cleared all devices from the App and attempted to reconnect the Redlink to the Total Connect Comfort. The Redlink device was not conn connecting properly after multiple attempts. Need to return with a new Redlink Device and Reconnect to System. System is operating, but Thermostats need to be controlled manually.
Luis T.
Water leak, found water non floor upon arrival, found broken check valve on pump could not removed check valve, pump needs to be replace, also showed customer condition of vinyl tubing, recommend replacing as well quoted for repairs customer ok with repairs, installed new pump and also run new discharge vinyl tubing to sump pit, test and cycle pump ok add tabs to pump cycle pump ok,
Luis T.
Performed gas heat inspection check electrical low and high clean sensor and inspect burners ok gas pressure ok combustion test cycle heater ow and high stage ok ch do split ok, test pump ok replace filter
Luis T.
When I arrived heat pump was up to temp and pressures were 372/100 at 44 degrees. Found very little amounts of ice on coil. Put defrost board into forced defrost mode . Heat pump sent w call back and energized strip heat at 62 amps , all working fine , at this point it looks like the heat pump possibly might have not been able to keep up. Told Dave to keep an eye on it and call us right away if it happens again and take pictures.
Luis T.
No heat, unit running non stop, found dirty filter, replce filter, test electric heat ok outdoor unit 410a ok noticed 15 kw back up and only 1050 cfm should be at least 1300 cam it is on high speed already, blower cap reading 8,5 customers ok with replacement of blower cap, blower wheel and evap coil should get clean, to try to achieve more airflow, supply 130 return 68 ,,,,highly recommend having both wheel and evaporator get clean,
Luis T.
Per tenant her room is always cold, check eperstion of the heater heat pump and electric heat ok, check supply and return air ok 114 supply air coming to her room, noticed has a central return, and closet is full of stuff, would recommend trying to get return ai from second level, return register on closet door too small there is no air from second level coming back to heater, first thing needs to be done, try to circulate more air by adding a bigger door grill and freeing closet room so has more airflow that way we can try to get return air from second level also return register on door to her room so air gets back to lower level, closet door measures 30 width by 70 height and room door is 30 dirty by 70 height, second level is about 4 degrees cooler, no return air from second floor current return resister on closet door is 16x8 metal plate register not enough area should b at least halfway the door
Joseph D.
Inspected components and tested system operation, found unit running at 130 degf supply temperature with .75 nozzle. Fan speed on high for heating. Drilled new combustion hole and tested combustion and decreased combustion air at burner to increase efficiency, lower stack temperature, and decrease air temperatures slightly. Checked thermostat settings and found to be set to 5 cph for heating cycle rate. Unit was not short cycling on limit while on site, raised temperature from 66 to 75 degf and unit did not cycle off. Limit set for 140-30. Need to check with manufacturer to see. If proper limit is installed.
Luis T.
Install new Zone Damper for Zone 1 and Zone 2 with a new Zone Control Panel. Make all wiring connections and test operation of each zone upon completion.*Zone Dampers are 10"x20" Rectangular Duct with the Damper on the 10" side.
Luis T.
Performed oil tune up on furnace, check electrical low and high ok replce nozzle check and inspect electrodes ok, adjust electrodes change rf1 oil filter ok , .75x70B nozzle, cycle burner ok replace filter 16x20x1 two filters, check for smoke and combustion test ok cycle furnace ok draft ok riello burner f40
Luis T.
Performed two heat pump check ups, check electrical low and high ok test electric heat ok replace second floor filter, and clean electronic filter for first floor check outdoor unit 410 a cycle heat pump test defrost ok
Luis T.
Service call that the aheat was not working. Upon arrival, spoke with the Homeowner about issue. Found that the Outdoor Unit was frozen. Homeowner informed me that the Electric Heat was running but was not blowing Hot Air. Proceeded to the Attic to troubleshoot the system. System was on,y producing about 10 Degrees of Heat and when tested, only one of the 5kw Elements on the 15 kw Heat Kit were operating. Further Diagnostic revealed that the other two elements had failed. Turned System into Heat Mode to allow the Outdoor Unit to run. Forced system into Defrost to test. System would Switch over to a Defrost but would not stay in Defrost for more than several minutes. Recommend replacement of the Defrost Control Board and Defrost Sensor.Ordered new 15kw Heat Kit, Defrost Board, and Defrost Sensor which will arrive tomorrow. We will return tomorrow to install and test operation of the system. Their may be further issues with the system that we are unable to check until the necessary re
Luis T.
Comfort problems, takes too long to reach temperature, test and check unit, found system going off on high temp limit, check split over 60f increase blower speed to high still going off on high limit, check limit data goes off at 140F with differential 30F replce nozzle with .75x80x to reduces supply, we will check with manufacturer about limit settings and also nozzle settings,
Luis T.
Service call that the aheat was not working. Upon arrival, spoke with the Homeowner about issue. Found that the Outdoor Unit was frozen. Homeowner informed me that the Electric Heat was running but was not blowing Hot Air. Proceeded to the Attic to troubleshoot the system. System was on,y producing about 10 Degrees of Heat and when tested, only one of the 5kw Elements on the 15 kw Heat Kit were operating. Further Diagnostic revealed that the other two elements had failed. Turned System into Heat Mode to allow the Outdoor Unit to run. Forced system into Defrost to test. System would Switch over to a Defrost but would not stay in Defrost for more than several minutes. Recommend replacement of the Defrost Control Board and Defrost Sensor.Ordered new 15kw Heat Kit, Defrost Board, and Defrost Sensor which will arrive tomorrow. We will return tomorrow to install and test operation of the system. Their may be further issues with the system that we are unable to check until the necessary re
Luis T.
Performed gas heat check up, check electrical low and high check blower capacitor ok clean burners check gas pressure ok combustion test cycle heater temp split ok service humidifier new #35 pad, humidifier was off, test ok recommended replacing filter, in bad shape, customer will order filter himself, need replce ASAP filter cover clips are broken will have to use tape
Luis T.
Performed heat pump check up, check electrical low and high ok new filter, check electric heat, one sequencer not working not closing contacts, check heat side test defrost ok, cycle heat pump ok, Replce 3 stage electric sequencer
Christopher B.
Performed Precision Heating Tune Up on system. Homeowner informed me upon arrival that there was an odor present coming from the system. She also said that the Second Floor was not getting warm and the Basement was very warm.Performed Tune Up procedure to assess performance of the Furnace. The Air Filter was dirty and needed to be replaced. Installed a new 16x25x1 Air Filter. Cleaned Furnace Drain Pipes and Condensation Pump. Inspected Heat Exchanger and Burner Assembly. Performed Combustion Analysis on Furnace to test Operation. While testing system Zones 1 and 2 were calling for Heat. The Zone Damper for Zone 1 was remaining closed. When Zone 2 Damper Closed the Air was not moving and creating excessively high Supply Temperatures. This was also forcing Air out of the Duct Work in areas that were not completely sealed which was causing the Warmer temperature in the Basement. After several attempts was manually able to open the Zone 1 Damper.The Damper for Zone 1 was stuck Closed
Christopher B.
When first starting system found system freezing up quickly and pressures were 276/57. Suggested to home owner that we needed to perform a test by addding 1 lb of refrigerant to determine if issue was a restriction,or a slight loss of charge. We also explained to home owner that we could add leak dye and return around 30 days or at our next service. Also to note after adding charge found system pressures to be much better and delta t to be around 26.added leak dye to system, we will come back around 30 days to further diagnose.
Christopher B.
Returned to replace nozzle with the correct .85 60b and performed combustion test. Adjusted air band to achieve best possible combustion and performed smoke test, system is running at 80.2% efficiently. Please see previous estimate to replace circulator pump and drain expansion tank.
Joseph D.
Removed cover from humidifier and opened damper and serviced humidifier. Customer indicated there was some leakage of condensate from line set where ceiling tiles were stained. Bring back line set insulation and insulating tape to reinsulate section of lineset during spring inspection.