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Let's Troubleshoot

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

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If you live or work in Chester County, you probably know our name and have seen our trucks… you know, with our distinctive frog mascot.

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Testimonials

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  • We needed to replace our Heat Pump and were glad we found Joe. It was a very pleasant experience dealing with DiBiase Heating. Joe asked the right questions and gave us clear answers. He then did what he said he would do and at the best price. We are very happy we chose DiBiase and highly recommend them to anyone who needs service or a new system.
    J.Malone
  • We had a problem with our oil burner and called several places for an estimate to replace it. Joe was the first to answer immediately and make an apt to give us an estimate for natural gas heater. We were so impressed with his professionalism and energy, we cancelled the others and went with his company. He did a great job. He was flexible and resolved any problems that came up. We recommend his company without hesitation.
    Lucy A.
  • Great service and follow-up. They pay attention to detail and explain everything they plan to do prior to starting. They answered all my questions and took the time to understand some of the features of my system that I have added. Professional, clean, courteous, and personable.
    Vincent
  • Joe and AnnMarie are great, along with everyone else. A few years, I bought my first home and went with the company that had serviced my home in the past. They went out of business and I switched to DiBiase and I am so glad! Competitive pricing and normally cheaper than the others and all around great service. I replaced my system in 2012 and I’ve been very happy with everything. Service is great and Joe really knows his stuff.....
    Jennifer F. ,Exton

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Today’s a Great Day to Call DiBiase

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If you’re not enjoying the best your home heating or cooling system has to offer – or, if your indoor air quality just isn’t up to par – contact us today for prompt and professional service. We guarantee it. 610.873.1244

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