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West Chester, PA

West Chester, PA, Cooling Services

Don’t get stuck in a hot and sticky house all summer when your air conditioner malfunctions. Instead, schedule emergency repairs with a trusted local HVAC company in West Chester, PA. At DiBiase Heating and Cooling Company, our AC contractors can quickly get your unit up and running. Whether you need routine AC tune-ups or urgent AC repairs, we can handle it.

Call DiBiase Heating and Cooling Company for on-time services in West Chester, PA, and the surrounding areas. All of our technicians are background-checked and drug-tested! We provide complete cooling services, including:

  • Commercial HVAC services
  • Air conditioning repairs and maintenance
  • Air conditioning installations and replacements
  • Air handler services
  • AC filter replacements
  • AC refrigerant leak repairs
  • Ductless mini split AC services
  • Smart thermostats
  • Evaporator coil services

AC Emergency Repairs: What To Do When Your Air Conditioner Stops Cooling Your House

If your central air conditioning system stops working correctly, it must be repaired quickly. You need emergency AC repairs to restore comfort to your house as soon as possible – especially if it’s extremely hot outside in West Chester, PA.

While waiting for the AC contractor to arrive, you should complete the following steps:

  • Make sure the thermostat is set to Cooling.
  • Make sure the circuit breaker isn’t tripped and is working correctly.
  • Make sure the air filter is clean. If it’s clogged, then it needs to be replaced.

A technician will perform a complete inspection when they arrive and quickly get your air conditioner up and running again.

What to Expect When AC Installers Arrive for AC Replacements

When you need a new air conditioner installed, you likely have many questions. To help, we want to put you at ease about what you can expect to happen at your house when our DiBiase Heating and Cooling Company technicians arrive.

First, they will talk to you about the job and discuss what you can expect throughout the installation. They might provide you with a packet of information about the system, instructions you need to follow, and other vital details. It may also include an invoice or estimate for the work.

You should review the information prior to the technicians starting. If you see any errors, please let the professionals know as soon as possible during the AC replacement process.

Common Ductless Mini Split AC System Repairs

Occasionally, your ductless mini split AC system might require repairs. Our experts at DiBiase Heating and Cooling Company encounter numerous issues in West Chester, PA, including these common repairs:

  • Refrigerant leaks
  • Leaks or clogs in the condensate drain
  • Frozen coils
  • A malfunctioning thermostat
  • Reduced airflow due to faulty fans or blowers
  • Wiring issues
  • Problems with the sensor
  • Odd noises coming from the unit
  • A malfunctioning compressor

If you suspect your ductless system is experiencing these issues, call our experts at DiBiase Heating and Cooling Company.

West Chester, PA, Heating Services

Is your heater failing to keep your house warm and comfortable? You need a trusted professional to inspect it! Call our trusted technicians at DiBiase Heating and Cooling Company for emergency furnace repairs in West Chester, PA. We offer 24/7 services!

Our experienced heating contractors can identify if there is an issue and repair it to restore comfort to your house quickly. DiBiase Heating and Cooling Company provides complete heating services to West Chester, PA, and the surrounding areas, including:

  • Thermostats
  • Boiler services
  • Heat pumps
  • Commercial HVAC services
  • Furnace repairs and maintenance
  • Furnace installations and replacements
  • Heater repair and maintenance
  • Heater installation and replacements
  • Geothermal heating & cooling services

What To Know Before Buying a New Heater

Buying a new heater is a big decision. Because it is a significant investment, you want to ensure you are getting the best unit for your house. There are certain criteria our heating contractors recommend considering before buying a system.

Some questions they often ask clients are:

  • What type of fuel or energy source do you have access to?
  • How big of a space do you need to be heated?
  • How much do you want to spend on a new system?
  • What level of climate control do you want?

When you need heating replacement, trust the work of our experts at DiBiase Heating and Cooling Company. We offer quality central heating installation services in West Chester, PA, and the surrounding areas!

Heating Emergencies: How to Prevent Dangerous Furnace Problems

Problems with your furnace can quickly put your household at risk. If a serious issue develops, the system can put your family at risk of fires and carbon monoxide leaks.

Fortunately, you can prevent these problems by taking the proper steps. Scheduling regular preventative maintenance on your unit can help technicians identify problems that can lead to potentially dangerous issues later. During heater tune ups, experts can repair the problem before your family is at risk.

If you need to schedule furnace maintenance, call our furnace contractors for appointments in West Chester, PA, and beyond! DiBiase Heating and Cooling Company provides the ultimate customer experience; your satisfaction is 100% guaranteed.

What Technicians Look for During Heat Pump Maintenance

Yearly maintenance services on your heat pump are necessary to keep your system working correctly. During these appointments, technicians from our top-ranked furnace service company will perform a complete inspection of your system, including:

  • Check the air filter and replace it if needed.
  • Calibrate the thermostat to ensure the temperature is accurate.
  • Check the refrigerant levels.
  • Inspect and clean the coils.
  • Examine the condensate drain line for clogs or blockages.
  • Check the electrical components for wiring issues and other damage.
  • Inspect the components and parts and make sure they are working correctly.
  • Check the ductwork for leaks.
  • Check the refrigerant lines.

Home Energy Audits

DiBiase Heating and Cooling provides comprehensive home energy audits to help homeowners in West Chester improve energy efficiency and reduce utility bills. Our detailed audits identify areas where energy is being wasted and provide tailored solutions to maximize your home’s comfort and savings.

Our energy audit services include:

  • Identifying air leaks: We check for gaps, cracks, and drafts around doors, windows, and other areas that allow conditioned air to escape.
  • Inspecting insulation: We assess the quality of your insulation to ensure it’s effectively keeping your home warm in the winter and cool in the summer.
  • Evaluating HVAC performance: We examine your heating and cooling systems to determine if they’re operating efficiently or in need of repair or replacement.
  • Providing energy-saving recommendations: Based on our findings, we offer solutions such as air sealing, insulation upgrades, and system improvements to help you save on energy costs.

With a professional energy audit from DiBiase, you can identify ways to reduce energy waste and enjoy a more comfortable home. Contact us today to schedule your audit!

Water Heater Services

DiBiase Heating and Cooling provides expert water heater services to keep your home’s hot water flowing reliably. Whether you need a repair, replacement, or new installation, our experienced technicians are ready to help.

Our water heater services include:

  • Water heater repairs: We diagnose and fix issues with both tank and tankless water heaters, restoring your hot water quickly.
  • Water heater replacement: If your unit is outdated or beyond repair, we offer energy-efficient replacements to meet your home’s needs.
  • Tank and tankless options: We install both traditional tank-style water heaters and modern tankless systems, providing hot water solutions that fit your household’s requirements.

Contact us today to ensure your water heater operates efficiently year-round.

Water Treatment Services

At DiBiase Heating and Cooling, we understand the importance of clean, safe water for your home. Our water treatment solutions are designed to improve water quality, ensuring your family enjoys healthier water from every tap.

Our water treatment services include:

  • Whole-home filtration systems: Remove contaminants like chlorine, sediment, and other impurities to provide clean, filtered water throughout your home.
  • Water softeners: Protect your plumbing and appliances from hard water damage by reducing mineral buildup with our professional water softening systems.
  • Tailored water solutions: We customize our water treatment systems to meet your specific water quality needs, ensuring your home has the best solution for clean, healthy water.

Let DiBiase improve your home’s water quality with our expert water treatment services.

Recent Jobs and Reviews in West Chester, PA

Rated 4.9 out of 5 stars based on 147 customer reviews

Customers say: The reviews reflect an overwhelmingly positive sentiment toward the service technicians and their work. Customers consistently express appreciation for the technicians' professionalism, knowledge, and communication skills. A recurring theme is the thoroughness of the service provided, with many reviewers highlighting how technicians took time to explain technical issues in understandable terms. Customers frequently mention the technicians' ability to diagnose and solve problems efficiently, even in challenging situations. The reviews convey satisfaction with the quality of work performed, timely service, and helpful recommendations for system maintenance and improvement. The overall tone is decidedly positive, with customers expressing gratitude for having their heating and cooling systems restored to proper functioning, particularly during critical times. Many reviews indicate an intention to request the same technicians for future service needs, demonstrating a high level of trust and satisfaction with the service experience.

Our Local Reviews by City

Job Locations and Reviews

Est
Est
Diilon M.
Diilon M. Checked in
Est
West Chester, PA 19382
Arrived for no cooling
Found no power to the outdoor equipment disconnect.
Checked integrity of compressor (ohm readings between windings and megaohm test) and checked capacitor readings. All good.

Asked homeowners to show me the panel. 
Recently they had to reset some breakers in their panel After an outage.
They had inadvertently left the breaker for the outdoor unit (20A double pole) OFF. Breaker was not tripped and this circuit did not trip at any point during my time here today.

Completed AC tune up for 1.5 Ton Carrier heat pump system, installed late 2019

Replaced 13.5x21.5x1 filter provided by homeowner 
Indoor and outdoor coils in good condition; outdoor unit is not level. It’s installed on a hill. Provided email estimate for leveling the outdoor unit. We will bring stone as a foundation material to bring up right side. 
Inspected wiring, controls, electric motors and components; left estimates for surge protectors 
Measured temperature split and static pressure 
Inspected d
Arrived for no cooling
Found no power to the outdoor equipment disconnect.
Checked integrity of compressor (ohm readings between windings and megaohm test) and checked capacitor readings. All good.

Asked homeowners to show me the panel. 
Recently they had to reset some breakers in their panel After an outage.
They had inadvertently left the breaker for the outdoor unit (20A double pole) OFF. Breaker was not tripped and this circuit did not trip at any point during my time here today.

Completed AC tune up for 1.5 Ton Carrier heat pump system, installed late 2019

Replaced 13.5x21.5x1 filter provided by homeowner 
Indoor and outdoor coils in good condition; outdoor unit is not level. It’s installed on a hill. Provided email estimate for leveling the outdoor unit. We will bring stone as a foundation material to bring up right side. 
Inspected wiring, controls, electric motors and components; left estimates for surge protectors 
Measured temperature split and static pressure 
Inspected d
Barry P.
Barry P. Checked in
Arrived for no cooling Found no power to the outdoor equipment disconnect. Checked integrity of compressor (ohm readings between windings and megaohm test) and checked capacitor readings. All good. Asked homeowners to show me the panel. Recently they had to reset some breakers in their panel After an outage. They had inadvertently left the breaker for the outdoor unit (20A double pole) OFF. Breaker was not tripped and this circuit did not trip at any point during my time here today. Completed AC tune up for 1.5 Ton Carrier heat pump system, installed late 2019 Replaced 13.5x21.5x1 filter provided by homeowner Indoor and outdoor coils in good condition; outdoor unit is not level. It’s installed on a hill. Provided email estimate for leveling the outdoor unit. We will bring stone as a foundation material to bring up right side. Inspected wiring, controls, electric motors and components; left estimates for surge protectors Measured temperature split and static pressure Inspected d
West Chester, PA 19380
4/16/26. Performed precision a/c tune up on 454b trane 2025 heat pump system. Replaced aprilaire 313 air filter. Checked all electrical connections and components. Found that the air filter was pretty dusty provided estimate to install Apcox uv air purifier for better air quality. Also checked temperature split. Homeowner showed me a photo of the wet switch was tripped and a small puddle of water in the auxiliary drain pan. Found on the linset it could use a little more insulation and also small amount of air leaking where it goes into the air handler. Siliconed around suction line connection and insulated with foam tape.  Brushed out ez trap, did not put gauges onto system do to being critical charge. Heat pump system is working properly at time of service. 
High efficiency air filter
4/16/26. Performed precision a/c tune up on 454b trane 2025 heat pump system. Replaced aprilaire 313 air filter. Checked all electrical connections and components. Found that the air filter was pretty dusty provided estimate to install Apcox uv air purifier for better air quality. Also checked temperature split. Homeowner showed me a photo of the wet switch was tripped and a small puddle of water in the auxiliary drain pan. Found on the linset it could use a little more insulation and also small amount of air leaking where it goes into the air handler. Siliconed around suction line connection and insulated with foam tape.  Brushed out ez trap, did not put gauges onto system do to being critical charge. Heat pump system is working properly at time of service. 
High efficiency air filter
Kurt M.
Kurt M. Checked in
4/16/26. Performed precision a/c tune up on 454b trane 2025 heat pump system. Replaced aprilaire 313 air filter. Checked all electrical connections and components. Found that the air filter was pretty dusty provided estimate to install Apcox uv air purifier for better air quality. Also checked temperature split. Homeowner showed me a photo of the wet switch was tripped and a small puddle of water in the auxiliary drain pan. Found on the linset it could use a little more insulation and also small amount of air leaking where it goes into the air handler. Siliconed around suction line connection and insulated with foam tape. Brushed out ez trap, did not put gauges onto system do to being critical charge. Heat pump system is working properly at time of service. High efficiency air filter
West Chester, PA 19380
Review
Arrived on time. Stayed late to finish. Explained every step and worked hard to prevent extra expense on difficult repair. Found some items did not need replacement saving significant cost. Very polite and considerate. Seemed extremely knowledgeable.
Sally - West Chester, PA 19380
Luis and Conner 4-15-26 repipe supply piping on boiler with new 1 1/4 black iron pipe and fittings, installed new pressure relief valve, new circulation pump, water feeder and expansion tank, replacement of two mixing valves for radiant heat, and one zone valve for the radiant zone (middle zone new style valve), flush system, and purge air test boil operation ok. Adjust final billing since two zone valves were not replaced.
Luis and Conner 4-15-26 repipe supply piping on boiler with new 1 1/4 black iron pipe and fittings, installed new pressure relief valve, new circulation pump, water feeder and expansion tank, replacement of two mixing valves for radiant heat, and one zone valve for the radiant zone (middle zone new style valve), flush system, and purge air test boil operation ok. Adjust final billing since two zone valves were not replaced.
Luis T.
Luis T. Checked in
Luis and Conner 4-15-26 repipe supply piping on boiler with new 1 1/4 black iron pipe and fittings, installed new pressure relief valve, new circulation pump, water feeder and expansion tank, replacement of two mixing valves for radiant heat, and one zone valve for the radiant zone (middle zone new style valve), flush system, and purge air test boil operation ok. Adjust final billing since two zone valves were not replaced.
West Chester, PA 19380
4/15/26 Dan 

I arrived to the customers home to service their 2 yr old trane a/c system . I checked the wiring connections and the voltages . I checked and found the indoor air filter is good , the filter size is a 401 replaced by the customer. I Inspected the indoor coil and tested the primary drain pan and cleared and tested the water drains and traps if applicable. I Took indoor temp splits at the return and the supply  and checked the blower motor condition and operation. I looked  at the outdoor unit wiring connections and voltages . I inspected  the outdoor components and checked my unit pressures by using super heat sub cool method.  System in good operating condition at this time. Collected for $89.00 one time check up. Paid by cc.
4/15/26 Dan 

I arrived to the customers home to service their 2 yr old trane a/c system . I checked the wiring connections and the voltages . I checked and found the indoor air filter is good , the filter size is a 401 replaced by the customer. I Inspected the indoor coil and tested the primary drain pan and cleared and tested the water drains and traps if applicable. I Took indoor temp splits at the return and the supply  and checked the blower motor condition and operation. I looked  at the outdoor unit wiring connections and voltages . I inspected  the outdoor components and checked my unit pressures by using super heat sub cool method.  System in good operating condition at this time. Collected for $89.00 one time check up. Paid by cc.
Daniel R.
Daniel R. Checked in
4/15/26 Dan I arrived to the customers home to service their 2 yr old trane a/c system . I checked the wiring connections and the voltages . I checked and found the indoor air filter is good , the filter size is a 401 replaced by the customer. I Inspected the indoor coil and tested the primary drain pan and cleared and tested the water drains and traps if applicable. I Took indoor temp splits at the return and the supply and checked the blower motor condition and operation. I looked at the outdoor unit wiring connections and voltages . I inspected the outdoor components and checked my unit pressures by using super heat sub cool method. System in good operating condition at this time. Collected for $89.00 one time check up. Paid by cc.
West Chester, PA 19382
3/14/26. Looked over steam pipping . Found one active leak on pipping. Found that the 1” black iron pipe did not have dope or tape. She also mentioned that the other company was at the home almost once a weak adding water to the steam boiler, possibly a bad water feeder but can’t run the boiler at this time. Found a lot of old cast iron piping that could leak at any time. Also found boiler exhaust up against pvc sewer main. They don’t want to do any work at this point just wanted to get everything checked out took photos of findings.
3/14/26. Looked over steam pipping . Found one active leak on pipping. Found that the 1” black iron pipe did not have dope or tape. She also mentioned that the other company was at the home almost once a weak adding water to the steam boiler, possibly a bad water feeder but can’t run the boiler at this time. Found a lot of old cast iron piping that could leak at any time. Also found boiler exhaust up against pvc sewer main. They don’t want to do any work at this point just wanted to get everything checked out took photos of findings.
Kurt M.
Kurt M. Checked in
3/14/26. Looked over steam pipping . Found one active leak on pipping. Found that the 1” black iron pipe did not have dope or tape. She also mentioned that the other company was at the home almost once a weak adding water to the steam boiler, possibly a bad water feeder but can’t run the boiler at this time. Found a lot of old cast iron piping that could leak at any time. Also found boiler exhaust up against pvc sewer main. They don’t want to do any work at this point just wanted to get everything checked out took photos of findings.
West Chester, PA 19382
4/14/26. Performed quality assurance on recently installed Goodman a/c and gas furnace. Checked all electrical connections and components. Installed Honeywell t4 thermostat and tested operation. Landloard pointed out a water leak off condensation piping. Found leaking ez trap, had to replace ez trap under warranty. Also found furnace drain was not sealed the whole way around, was able to seal with glue. Tested operation in cooling mode. Also found no air filter in the system, installed 20x20x1 air filter.
4/14/26. Performed quality assurance on recently installed Goodman a/c and gas furnace. Checked all electrical connections and components. Installed Honeywell t4 thermostat and tested operation. Landloard pointed out a water leak off condensation piping. Found leaking ez trap, had to replace ez trap under warranty. Also found furnace drain was not sealed the whole way around, was able to seal with glue. Tested operation in cooling mode. Also found no air filter in the system, installed 20x20x1 air filter.
Kurt M.
Kurt M. Checked in
4/14/26. Performed quality assurance on recently installed Goodman a/c and gas furnace. Checked all electrical connections and components. Installed Honeywell t4 thermostat and tested operation. Landloard pointed out a water leak off condensation piping. Found leaking ez trap, had to replace ez trap under warranty. Also found furnace drain was not sealed the whole way around, was able to seal with glue. Tested operation in cooling mode. Also found no air filter in the system, installed 20x20x1 air filter.
West Chester, PA 19380
4/14/26. Performed precision a/c tune up on 2017 amana inverter heat pump system. Homeowner recently replaced 20x22x1 air filter. Checked all electrical connections and components. Blew out condensation drain trap. Provided estimate to install wet switch to shut down system. Checked temperature split. Did not put gauges on the system do to critical charge. A/c is working properly at time of service.
4/14/26. Performed precision a/c tune up on 2017 amana inverter heat pump system. Homeowner recently replaced 20x22x1 air filter. Checked all electrical connections and components. Blew out condensation drain trap. Provided estimate to install wet switch to shut down system. Checked temperature split. Did not put gauges on the system do to critical charge. A/c is working properly at time of service.
Kurt M.
Kurt M. Checked in
4/14/26. Performed precision a/c tune up on 2017 amana inverter heat pump system. Homeowner recently replaced 20x22x1 air filter. Checked all electrical connections and components. Blew out condensation drain trap. Provided estimate to install wet switch to shut down system. Checked temperature split. Did not put gauges on the system do to critical charge. A/c is working properly at time of service.
West Chester, PA 19380
Luis 4-9-26 customer called him for no cooling other company checked system and said system had no refrigerant, check system and found zero psi. Provided estimate for repairs. First is to pressure test, customer approved Pressure test system to find leaks, found indoor coil leaking, at this time new indoor coil is needed for the ac to work properly. Other option is to replace with new system.  Customer decided to go with  the repairs replacement of indoor coil under parts only warranty. Customer paid 50% for repairs 

Luis 4-13-26 after replacing the coil putting everything together checked the drain. I found the drain pan leaking. I tried fixing but no success. We need o come back to replace horizontal drain line, we will need two people we will try not to disconnect line set and replace pan in place. 
4-14-26 replacement of horizontal drain pan for air handler, test operation after repairs ok. Check drain and test refrigerant pressures ok. Total charge 8 lbs and 8 oz. Air conditioner
Luis 4-9-26 customer called him for no cooling other company checked system and said system had no refrigerant, check system and found zero psi. Provided estimate for repairs. First is to pressure test, customer approved Pressure test system to find leaks, found indoor coil leaking, at this time new indoor coil is needed for the ac to work properly. Other option is to replace with new system.  Customer decided to go with  the repairs replacement of indoor coil under parts only warranty. Customer paid 50% for repairs 

Luis 4-13-26 after replacing the coil putting everything together checked the drain. I found the drain pan leaking. I tried fixing but no success. We need o come back to replace horizontal drain line, we will need two people we will try not to disconnect line set and replace pan in place. 
4-14-26 replacement of horizontal drain pan for air handler, test operation after repairs ok. Check drain and test refrigerant pressures ok. Total charge 8 lbs and 8 oz. Air conditioner
Luis T.
Luis T. Checked in
Luis 4-9-26 customer called him for no cooling other company checked system and said system had no refrigerant, check system and found zero psi. Provided estimate for repairs. First is to pressure test, customer approved Pressure test system to find leaks, found indoor coil leaking, at this time new indoor coil is needed for the ac to work properly. Other option is to replace with new system. Customer decided to go with the repairs replacement of indoor coil under parts only warranty. Customer paid 50% for repairs Luis 4-13-26 after replacing the coil putting everything together checked the drain. I found the drain pan leaking. I tried fixing but no success. We need o come back to replace horizontal drain line, we will need two people we will try not to disconnect line set and replace pan in place. 4-14-26 replacement of horizontal drain pan for air handler, test operation after repairs ok. Check drain and test refrigerant pressures ok. Total charge 8 lbs and 8 oz. Air conditioner
West Chester, PA 19382
Luis 4-10-26 customer called in for blank thermostat on basement unit. Found heater locked out on rollout safety sensor. Reset switch and checked heater operation, heater cabinet is extremely hot. Heater not exhausting correctly, secondary heat exchanger failed. Unit would run for minutes then shutoff ok safety. I also noticed blower motor leaking oil from bearings. Unit is from 2005. I would recommend getting an estimate to replace propane heater. 
Replacement of attic 20x20 filter. 

I tested ac system and cool is coming out. I presented optima for repairs. I would highly recommend getting an estimate to update heater.
Luis 4-10-26 customer called in for blank thermostat on basement unit. Found heater locked out on rollout safety sensor. Reset switch and checked heater operation, heater cabinet is extremely hot. Heater not exhausting correctly, secondary heat exchanger failed. Unit would run for minutes then shutoff ok safety. I also noticed blower motor leaking oil from bearings. Unit is from 2005. I would recommend getting an estimate to replace propane heater. 
Replacement of attic 20x20 filter. 

I tested ac system and cool is coming out. I presented optima for repairs. I would highly recommend getting an estimate to update heater.
Luis T.
Luis T. Checked in
Luis 4-10-26 customer called in for blank thermostat on basement unit. Found heater locked out on rollout safety sensor. Reset switch and checked heater operation, heater cabinet is extremely hot. Heater not exhausting correctly, secondary heat exchanger failed. Unit would run for minutes then shutoff ok safety. I also noticed blower motor leaking oil from bearings. Unit is from 2005. I would recommend getting an estimate to replace propane heater. Replacement of attic 20x20 filter. I tested ac system and cool is coming out. I presented optima for repairs. I would highly recommend getting an estimate to update heater.
West Chester, PA 19380
Diilon M.
Diilon M. Checked in
Est
West Chester, PA 19380
Joseph D.
Joseph D. Checked in
Reviewed job site and measured equipment checked over attic air handler and outdoor unit. Measured equipment and gathered specifics for new installation.
West Chester, PA 19382
4/6/26. Fully assessed recently installed Bosch 454b system. Checked all electrical connections and components. Checked over thermostat settings in nest thermostat and found (2) issues in the thermostat settings. First issue was it was set to o instead of b for the reversing valve. Second issue is it was set to a 20 degree lock out for compressor, set it to always run. Also found outside unit not running when I arrived. Found over voltage set to 248 and it was off on alarm at the disconnect. Set voltage to 255. Under voltage is set to 210. Performed quality assurance and ran system in both heating and cooling modes. Heat pump is working properly at quality assurance check.
4/6/26. Fully assessed recently installed Bosch 454b system. Checked all electrical connections and components. Checked over thermostat settings in nest thermostat and found (2) issues in the thermostat settings. First issue was it was set to o instead of b for the reversing valve. Second issue is it was set to a 20 degree lock out for compressor, set it to always run. Also found outside unit not running when I arrived. Found over voltage set to 248 and it was off on alarm at the disconnect. Set voltage to 255. Under voltage is set to 210. Performed quality assurance and ran system in both heating and cooling modes. Heat pump is working properly at quality assurance check.
Kurt M.
Kurt M. Checked in
4/6/26. Fully assessed recently installed Bosch 454b system. Checked all electrical connections and components. Checked over thermostat settings in nest thermostat and found (2) issues in the thermostat settings. First issue was it was set to o instead of b for the reversing valve. Second issue is it was set to a 20 degree lock out for compressor, set it to always run. Also found outside unit not running when I arrived. Found over voltage set to 248 and it was off on alarm at the disconnect. Set voltage to 255. Under voltage is set to 210. Performed quality assurance and ran system in both heating and cooling modes. Heat pump is working properly at quality assurance check.
West Chester, PA 19382
4/6/26. Performed precision a/c tune up on 2018 trane heat pump system. Replaced 15x20x1 air filter. Checked all electrical connections and components. Checked temperature split. Flushed out ez trap with water. Found outside unit on hard lock out from the defrost board, ( no other description on chart as to what it locked out on). However the defrost board did not seem to be defrosting correctly at last heat tune up. Recommend replacing defrost board and sensors. Provided estimate under parts warranty only. Checked refrigerant pressures and temperatures. A/c is working at time of service.
4/6/26. Performed precision a/c tune up on 2018 trane heat pump system. Replaced 15x20x1 air filter. Checked all electrical connections and components. Checked temperature split. Flushed out ez trap with water. Found outside unit on hard lock out from the defrost board, ( no other description on chart as to what it locked out on). However the defrost board did not seem to be defrosting correctly at last heat tune up. Recommend replacing defrost board and sensors. Provided estimate under parts warranty only. Checked refrigerant pressures and temperatures. A/c is working at time of service.
Kurt M.
Kurt M. Checked in
4/6/26. Performed precision a/c tune up on 2018 trane heat pump system. Replaced 15x20x1 air filter. Checked all electrical connections and components. Checked temperature split. Flushed out ez trap with water. Found outside unit on hard lock out from the defrost board, ( no other description on chart as to what it locked out on). However the defrost board did not seem to be defrosting correctly at last heat tune up. Recommend replacing defrost board and sensors. Provided estimate under parts warranty only. Checked refrigerant pressures and temperatures. A/c is working at time of service.
West Chester, PA 19382
4/6/26. Performed precision a/c tune up on 2016 amana a/c. Found dirty Aprilaire 313. Checked all electrical connections and components. Brushed out ez trap. Tested blower motor operation. Found a/c not coming on. Found system completely flat on charge. Explained to Barbara that we can locate the leaks by adding nitrogen to the system but more than likely it’s in one of the coils and also found ag3000 surge protector has failed. . Explained to her to repair would be around $5000.00. Recommend to her to have someone come out to give an a/c only replacement quote. Air handler is in the attic. Barbara would like Joe only. Set up appointment tomorrow to have him come out to give a replacement quote. System is down at this time.
4/6/26. Performed precision a/c tune up on 2016 amana a/c. Found dirty Aprilaire 313. Checked all electrical connections and components. Brushed out ez trap. Tested blower motor operation. Found a/c not coming on. Found system completely flat on charge. Explained to Barbara that we can locate the leaks by adding nitrogen to the system but more than likely it’s in one of the coils and also found ag3000 surge protector has failed. . Explained to her to repair would be around $5000.00. Recommend to her to have someone come out to give an a/c only replacement quote. Air handler is in the attic. Barbara would like Joe only. Set up appointment tomorrow to have him come out to give a replacement quote. System is down at this time.
Kurt M.
Kurt M. Checked in
4/6/26. Performed precision a/c tune up on 2016 amana a/c. Found dirty Aprilaire 313. Checked all electrical connections and components. Brushed out ez trap. Tested blower motor operation. Found a/c not coming on. Found system completely flat on charge. Explained to Barbara that we can locate the leaks by adding nitrogen to the system but more than likely it’s in one of the coils and also found ag3000 surge protector has failed. . Explained to her to repair would be around $5000.00. Recommend to her to have someone come out to give an a/c only replacement quote. Air handler is in the attic. Barbara would like Joe only. Set up appointment tomorrow to have him come out to give a replacement quote. System is down at this time.
West Chester, PA 19382
4/6/26. Performed precision a/c tune up on 2015 Fujitsu mini split with (4) ducted air handlers. Replaced 12x30x1, (2) 12x24x1, 14x24x1 air filters provided by homeowner. Recommended to them to buy the cheap air filters for better air flow.  Checked temperature split. Found no water protection under attic air handlers. Explained to homeowner that a good option would be (2) metal drain pans with WiFi rope leak detectors. He is considering getting gas in the home. Recommend to him to install (2) gas furnace a/c’s (1) for the first floor (1) for the second floor. Set up appointment with our office to give replacement quotes.
4/6/26. Performed precision a/c tune up on 2015 Fujitsu mini split with (4) ducted air handlers. Replaced 12x30x1, (2) 12x24x1, 14x24x1 air filters provided by homeowner. Recommended to them to buy the cheap air filters for better air flow.  Checked temperature split. Found no water protection under attic air handlers. Explained to homeowner that a good option would be (2) metal drain pans with WiFi rope leak detectors. He is considering getting gas in the home. Recommend to him to install (2) gas furnace a/c’s (1) for the first floor (1) for the second floor. Set up appointment with our office to give replacement quotes.
Kurt M.
Kurt M. Checked in
4/6/26. Performed precision a/c tune up on 2015 Fujitsu mini split with (4) ducted air handlers. Replaced 12x30x1, (2) 12x24x1, 14x24x1 air filters provided by homeowner. Recommended to them to buy the cheap air filters for better air flow. Checked temperature split. Found no water protection under attic air handlers. Explained to homeowner that a good option would be (2) metal drain pans with WiFi rope leak detectors. He is considering getting gas in the home. Recommend to him to install (2) gas furnace a/c’s (1) for the first floor (1) for the second floor. Set up appointment with our office to give replacement quotes.
West Chester, PA 19380
4/3/26 Dan 
Recall 

I arrived for no heat we were hear for a a/c tune up at the end of march . Found the thermostat was off . She hasn’t touched the thermostat. I turned the thermostat on heat and checked the system operation, and checked the cooling mode as well . Amps on the blower motor and the outdoor compressor and the fan motor are fine , pressures look ok as well . The customer is aware that the system is currently operational but past normal life expectancy. Replacement of system is recommended in the near future.
4/3/26 Dan 
Recall 

I arrived for no heat we were hear for a a/c tune up at the end of march . Found the thermostat was off . She hasn’t touched the thermostat. I turned the thermostat on heat and checked the system operation, and checked the cooling mode as well . Amps on the blower motor and the outdoor compressor and the fan motor are fine , pressures look ok as well . The customer is aware that the system is currently operational but past normal life expectancy. Replacement of system is recommended in the near future.
Daniel R.
Daniel R. Checked in
4/3/26 Dan Recall I arrived for no heat we were hear for a a/c tune up at the end of march . Found the thermostat was off . She hasn’t touched the thermostat. I turned the thermostat on heat and checked the system operation, and checked the cooling mode as well . Amps on the blower motor and the outdoor compressor and the fan motor are fine , pressures look ok as well . The customer is aware that the system is currently operational but past normal life expectancy. Replacement of system is recommended in the near future.
West Chester, PA 19380
I arrived to the customers home to service their 6 yr old Lennox a/c system . I checked the wiring connections and the voltages . I checked the indoor air filter and it needs to be replaced, the filter size is 16x25x5 the customer will order more filters and replace himself. I Inspected the indoor coil and tested the primary drain pan and cleared and tested the water drains and traps if applicable. I Took indoor temp splits at the return and the supply  and checked the blower motor amperage draws. I looked at the outdoor unit wiring connections and voltages . I inspected  the outdoor components and checked my unit pressures by using super heat sub cool method.  Everything is working ok at this time . 

I found my outdoor contactor is pitting and should be replaced and found my dual capacitor is at a lower tolerance for replacement. I brought both of these items to the customers attention and gave him pricing. He wants to hold off on these items at this time. I collected for 89.00 one t
I arrived to the customers home to service their 6 yr old Lennox a/c system . I checked the wiring connections and the voltages . I checked the indoor air filter and it needs to be replaced, the filter size is 16x25x5 the customer will order more filters and replace himself. I Inspected the indoor coil and tested the primary drain pan and cleared and tested the water drains and traps if applicable. I Took indoor temp splits at the return and the supply  and checked the blower motor amperage draws. I looked at the outdoor unit wiring connections and voltages . I inspected  the outdoor components and checked my unit pressures by using super heat sub cool method.  Everything is working ok at this time . 

I found my outdoor contactor is pitting and should be replaced and found my dual capacitor is at a lower tolerance for replacement. I brought both of these items to the customers attention and gave him pricing. He wants to hold off on these items at this time. I collected for 89.00 one t
Daniel R.
Daniel R. Checked in
I arrived to the customers home to service their 6 yr old Lennox a/c system . I checked the wiring connections and the voltages . I checked the indoor air filter and it needs to be replaced, the filter size is 16x25x5 the customer will order more filters and replace himself. I Inspected the indoor coil and tested the primary drain pan and cleared and tested the water drains and traps if applicable. I Took indoor temp splits at the return and the supply and checked the blower motor amperage draws. I looked at the outdoor unit wiring connections and voltages . I inspected the outdoor components and checked my unit pressures by using super heat sub cool method. Everything is working ok at this time . I found my outdoor contactor is pitting and should be replaced and found my dual capacitor is at a lower tolerance for replacement. I brought both of these items to the customers attention and gave him pricing. He wants to hold off on these items at this time. I collected for 89.00 one t
West Chester, PA 19382
Issue has been that the system in the addition has not been performing well.
It will turn on but does not heat or cool.

2 Ton Carrier communicating heat pump installed by another contractor in early 2024.

First inspected indoor equipment found no error codes.
Saw very obvious refrigerant oil in the evaporator drain pan.
Made demand for heat at thermostat and put probes on refrigerant ports of outdoor equipment. 
System very low on charge. Running at 35 psi.
Made sure nut at indoor TXV is tight
Conducted electronic leak search, no leaks at brazed joints including outdoor unit joints.

Although Could not pinpoint exact point of leak at indoor coil I am very confident there is a pinhole leak there

Gave 2 options.
1. Charge system up to 2# R410A refrigerant and add leak detection dye. I can do this today. 
 Or
2.Replace indoor coil and filter drier and charge system. We will have to order coil and schedule return for this.

Homeowner will think about options.
Issue has been that the system in the addition has not been performing well.
It will turn on but does not heat or cool.

2 Ton Carrier communicating heat pump installed by another contractor in early 2024.

First inspected indoor equipment found no error codes.
Saw very obvious refrigerant oil in the evaporator drain pan.
Made demand for heat at thermostat and put probes on refrigerant ports of outdoor equipment. 
System very low on charge. Running at 35 psi.
Made sure nut at indoor TXV is tight
Conducted electronic leak search, no leaks at brazed joints including outdoor unit joints.

Although Could not pinpoint exact point of leak at indoor coil I am very confident there is a pinhole leak there

Gave 2 options.
1. Charge system up to 2# R410A refrigerant and add leak detection dye. I can do this today. 
 Or
2.Replace indoor coil and filter drier and charge system. We will have to order coil and schedule return for this.

Homeowner will think about options.
Barry P.
Barry P. Checked in
Issue has been that the system in the addition has not been performing well. It will turn on but does not heat or cool. 2 Ton Carrier communicating heat pump installed by another contractor in early 2024. First inspected indoor equipment found no error codes. Saw very obvious refrigerant oil in the evaporator drain pan. Made demand for heat at thermostat and put probes on refrigerant ports of outdoor equipment. System very low on charge. Running at 35 psi. Made sure nut at indoor TXV is tight Conducted electronic leak search, no leaks at brazed joints including outdoor unit joints. Although Could not pinpoint exact point of leak at indoor coil I am very confident there is a pinhole leak there Gave 2 options. 1. Charge system up to 2# R410A refrigerant and add leak detection dye. I can do this today. Or 2.Replace indoor coil and filter drier and charge system. We will have to order coil and schedule return for this. Homeowner will think about options.
West Chester, PA 19382
4/2/26 - Kurt & Liz 

AC tuneup on a 13 year old R410A Goodman AC 

Started tuneup at indoor system checking electrical connections, all electrical components functioning properly. Tested my return and supply temperatures, found a temp split of 24 degrees which is in good range. 

Flushed drain line. Noticed no EZ trap on system, or surge protection. informed customer of the benefits of adding an EZ trap to system and surge protection but homeowner is moving to new home in a couple weeks and is not interested at this time. Visually inspected blower motor and coil, both in ok condition. 

At outdoor checked all electrical connections including total system voltage, compressor amps and capacitor, all electrical components functioning properly. Refrigerant levels in good range. 

System is operational at this time but reaching age of life expectancy.
4/2/26 - Kurt & Liz 

AC tuneup on a 13 year old R410A Goodman AC 

Started tuneup at indoor system checking electrical connections, all electrical components functioning properly. Tested my return and supply temperatures, found a temp split of 24 degrees which is in good range. 

Flushed drain line. Noticed no EZ trap on system, or surge protection. informed customer of the benefits of adding an EZ trap to system and surge protection but homeowner is moving to new home in a couple weeks and is not interested at this time. Visually inspected blower motor and coil, both in ok condition. 

At outdoor checked all electrical connections including total system voltage, compressor amps and capacitor, all electrical components functioning properly. Refrigerant levels in good range. 

System is operational at this time but reaching age of life expectancy.
Kurt M.
Kurt M. Checked in
4/2/26 - Kurt & Liz AC tuneup on a 13 year old R410A Goodman AC Started tuneup at indoor system checking electrical connections, all electrical components functioning properly. Tested my return and supply temperatures, found a temp split of 24 degrees which is in good range. Flushed drain line. Noticed no EZ trap on system, or surge protection. informed customer of the benefits of adding an EZ trap to system and surge protection but homeowner is moving to new home in a couple weeks and is not interested at this time. Visually inspected blower motor and coil, both in ok condition. At outdoor checked all electrical connections including total system voltage, compressor amps and capacitor, all electrical components functioning properly. Refrigerant levels in good range. System is operational at this time but reaching age of life expectancy.
West Chester, PA 19380
I arrived to the customers home to service their 9 month old goodman a/c system in the attic , and their 5 yr old goodman in the basement with a high velocity indoor air handler. I checked the wiring connections and the voltages on both systems . I checked and replaced the indoor air filters for both systems the filter size is 15x20x1 and 15x20x1.  I Inspected both indoor coils and tested the primary drain pan and cleared and tested the ez trap in the attic and tested in the basement. I Took indoor temp splits at the return and the supply on both systems ,  and checked the blower motor amperage draws. I looked at the outdoor units and the  wiring connections and voltages . I inspected  the outdoor components and checked my unit pressures by using super heat sub cool method.  Everything is working fine at this time of service for both systems. 

Attic system was having issues with super heat sub cooling, unit was noisy due to flood back of refrigerant. Static was fine set at tap 4 runni
I arrived to the customers home to service their 9 month old goodman a/c system in the attic , and their 5 yr old goodman in the basement with a high velocity indoor air handler. I checked the wiring connections and the voltages on both systems . I checked and replaced the indoor air filters for both systems the filter size is 15x20x1 and 15x20x1.  I Inspected both indoor coils and tested the primary drain pan and cleared and tested the ez trap in the attic and tested in the basement. I Took indoor temp splits at the return and the supply on both systems ,  and checked the blower motor amperage draws. I looked at the outdoor units and the  wiring connections and voltages . I inspected  the outdoor components and checked my unit pressures by using super heat sub cool method.  Everything is working fine at this time of service for both systems. 

Attic system was having issues with super heat sub cooling, unit was noisy due to flood back of refrigerant. Static was fine set at tap 4 runni
Daniel R.
Daniel R. Checked in
I arrived to the customers home to service their 9 month old goodman a/c system in the attic , and their 5 yr old goodman in the basement with a high velocity indoor air handler. I checked the wiring connections and the voltages on both systems . I checked and replaced the indoor air filters for both systems the filter size is 15x20x1 and 15x20x1. I Inspected both indoor coils and tested the primary drain pan and cleared and tested the ez trap in the attic and tested in the basement. I Took indoor temp splits at the return and the supply on both systems , and checked the blower motor amperage draws. I looked at the outdoor units and the wiring connections and voltages . I inspected the outdoor components and checked my unit pressures by using super heat sub cool method. Everything is working fine at this time of service for both systems. Attic system was having issues with super heat sub cooling, unit was noisy due to flood back of refrigerant. Static was fine set at tap 4 runni
West Chester, PA 19380
Estimate
Estimate
Tony F.
Tony F. Checked in
Estimate
West Chester, PA 19380
Luis 4-1-26 performed ac tune up in rheem ac unit from 2011 ton and half. Visual inspection on hvac is poor. Water sings around heater, ac coil and drain system, test ac operation, compressor took longer to start. Found drain completely clogged. Clear drain and test pump. Provided estimate to replace trap and pump. Check indoor coil, bad shape, showed condition to customer, I found gas leak coming from gas valve connection, I shutoff gas to heater and provided estimate to repairs gas leak. On outdoor unit found all electrical components covered by mice nest. I clear most of it. All components are in bad shape. Electric reading below standard, I provided estimate for repairs and recommendations, customer decided to get an estimate to replace system, 
• No obligation quote to replace system
• A Comfort Specialist will provide several options to suit your comfort needs and budget
• New equipment can offer better reliability, greater efficiency and improved comfort
• Higher efficiency mode
Luis 4-1-26 performed ac tune up in rheem ac unit from 2011 ton and half. Visual inspection on hvac is poor. Water sings around heater, ac coil and drain system, test ac operation, compressor took longer to start. Found drain completely clogged. Clear drain and test pump. Provided estimate to replace trap and pump. Check indoor coil, bad shape, showed condition to customer, I found gas leak coming from gas valve connection, I shutoff gas to heater and provided estimate to repairs gas leak. On outdoor unit found all electrical components covered by mice nest. I clear most of it. All components are in bad shape. Electric reading below standard, I provided estimate for repairs and recommendations, customer decided to get an estimate to replace system, 
• No obligation quote to replace system
• A Comfort Specialist will provide several options to suit your comfort needs and budget
• New equipment can offer better reliability, greater efficiency and improved comfort
• Higher efficiency mode
Luis T.
Luis T. Checked in
Luis 4-1-26 performed ac tune up in rheem ac unit from 2011 ton and half. Visual inspection on hvac is poor. Water sings around heater, ac coil and drain system, test ac operation, compressor took longer to start. Found drain completely clogged. Clear drain and test pump. Provided estimate to replace trap and pump. Check indoor coil, bad shape, showed condition to customer, I found gas leak coming from gas valve connection, I shutoff gas to heater and provided estimate to repairs gas leak. On outdoor unit found all electrical components covered by mice nest. I clear most of it. All components are in bad shape. Electric reading below standard, I provided estimate for repairs and recommendations, customer decided to get an estimate to replace system, • No obligation quote to replace system • A Comfort Specialist will provide several options to suit your comfort needs and budget • New equipment can offer better reliability, greater efficiency and improved comfort • Higher efficiency mode
West Chester, PA 19380
3/30/26. Performed quality assurance on 2 recently installed Bosh heat pumps with propane gas furnace back up. Checked all electrical connections and components. Tested both systems in cooling mode. Checked refrigerant pressures. Made sure penetrations were sealed. Checked over settings in the thermostat all were ok. Customer got a performance alert through the thermostat. Honeywell is working on a fix for this issue. There will be an update sent out to the customers. Both systems are working properly at quality assurance.
3/30/26. Performed quality assurance on 2 recently installed Bosh heat pumps with propane gas furnace back up. Checked all electrical connections and components. Tested both systems in cooling mode. Checked refrigerant pressures. Made sure penetrations were sealed. Checked over settings in the thermostat all were ok. Customer got a performance alert through the thermostat. Honeywell is working on a fix for this issue. There will be an update sent out to the customers. Both systems are working properly at quality assurance.
Kurt M.
Kurt M. Checked in
3/30/26. Performed quality assurance on 2 recently installed Bosh heat pumps with propane gas furnace back up. Checked all electrical connections and components. Tested both systems in cooling mode. Checked refrigerant pressures. Made sure penetrations were sealed. Checked over settings in the thermostat all were ok. Customer got a performance alert through the thermostat. Honeywell is working on a fix for this issue. There will be an update sent out to the customers. Both systems are working properly at quality assurance.
West Chester, PA 19382
3/30/26. Performed precision a/c tune up on 2022 Bosch heat pump system. Replaced aprilaire 413, homeowner provided options. Checked all electrical connections and components. Flushed ez trap. Found no surge protection on x-13 blower motor, provided estimate. Inspected evaporator coil. Checked all refrigerant pressures and temperatures at digital board. Bosch heat pump is working properly at time of service.
3/30/26. Performed precision a/c tune up on 2022 Bosch heat pump system. Replaced aprilaire 413, homeowner provided options. Checked all electrical connections and components. Flushed ez trap. Found no surge protection on x-13 blower motor, provided estimate. Inspected evaporator coil. Checked all refrigerant pressures and temperatures at digital board. Bosch heat pump is working properly at time of service.
Kurt M.
Kurt M. Checked in
3/30/26. Performed precision a/c tune up on 2022 Bosch heat pump system. Replaced aprilaire 413, homeowner provided options. Checked all electrical connections and components. Flushed ez trap. Found no surge protection on x-13 blower motor, provided estimate. Inspected evaporator coil. Checked all refrigerant pressures and temperatures at digital board. Bosch heat pump is working properly at time of service.
West Chester, PA 19380
Review
Excellent service!
Stephanie - West Chester, PA 19380
Review
I found Kurt to be knowledgeable, friendly and informative. I remained with him and his partner Isaac throughout their evaluation of my HVAC system... learned a lot and was very satisfied.
Kurt - West Chester, PA 19382
Review
Great service
William - West Chester, PA 19382
Review
Tony was super informative and friendly!
Burt - West Chester, PA 19382
Review
Luis was great - explained everything and gave me all the data readings I requested
Burt - West Chester, PA 19382
Review
Excellent and super polite
Colleen - West Chester, PA 19382
Review
I was not comfortable with Luis- he dismissed my questions regarding plan and findings during the diagnostic process. At the end he continuously recommended services I’ve already had completed. Was not customer friendly.
Christine - West Chester, PA 19380
Review
Luis and Mason were very helpful, can’t recommend highly enough!
Matt - West Chester, PA 19382
Review
5 star service!
Bill - West Chester, PA 19380
Review
A true professional and very good communicator. An excellent technician
Jefferson - West Chester, PA 19380
Review
Louis was excellent.he arrived and assessed the problem with my heat pump. He gave me a number of options to solve the problem and was able to replace one electrical part and get heat back until I decide about a new system or smart thermostat.
Donna - West Chester, PA 19380
Review
On time, professional, and friendly.
Rosemary Watt - West Chester, PA 19380
Review
Barry was very nice and explained everything to us. He spent hours at our house addressing our heating problems.
Joe - West Chester, PA 19380
Review
Barry was very thorough and explained everything he did. Was very nice and friendly. Would highly recommend.
Joe - West Chester, PA 19380
Review
Best team around! Class act from all the guys I have encountered.
Colleen - West Chester, PA 19382
Review
Barry did my tune up and made sure everything was tip top condition. DiBiase and team are the best.
Lana - West Chester, PA 19382
Review
Very professional, good quality service, timely/responsive, reliable, and competitively reasonable with charges. Good history overall with DiBiase. Thank you
Tony - West Chester, PA 19380
Review
The DiBiase team is always highly communicative, prompt, polite, and provides great service at a competitive price.
Chad - West Chester, PA 19382
Review
Lead was great but one of the support crew was very concerning to my wife - she found him snooping around the house in areas he didn’t belong on his phone which he quickly put away when she confronted him. Also job incomplete as told a board on the furnace you installed was bad and they didn’t notice until end of day so could not operate the AC unit which was our primary reason for the replacement as other worked fine…
Jeffrey - West Chester, PA 19382
Review
Great sales rep!
Jeffrey - West Chester, PA 19382
Review
Barry was the consummate professional and a great representative of the company.
Elizabeth - West Chester, PA 19380
Review
Very professional, timely service and advice.
Douglas - West Chester, PA 19380
Review
Tony stayed way too long, talked in very technical terms and was not sensitive to our needs.
Christine - West Chester, PA 19382
Review
Amazing service as always, very professional and polite
Eugenia - West Chester, PA 19382
Review
Jackie Covatta - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hello Jackie! Thank you so much for leaving a 5-star review!

Review
Kristen Brown - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hello Kristen! Thanks for taking the time to leave us a 5-star review!

Review
Dillon was great to work with on helping us select the best deal for our new HVAC System! He was very professional from the moment I opened the door to let him in . He presented the options with lots of excellent knowledge and helped us understand what each possible Systems pros and cons between efficiency, pricing and parts used or needed for installation. He kept our budget in mind and stayed well within to keep the stress level down for the big purchase With NO hidden installation up selling like almost every other company tries . It was a great time working with Dillon and I highly recommend Dillon and his installation crew with DiBiase all day everyday to anyone that is in need of a new house HVAC system. Thank you for everything!
Paul Wilburn - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hello Paul! Thank you for the amazing review! We’re so happy to hear Dillon provided such a professional, knowledgeable, and low-pressure experience while helping you select your new HVAC system. We know it’s a big investment, and it’s great to hear Dillon made the process clear and comfortable, staying within your budget and avoiding the typical upselling tactics. We’ll be sure to pass along your kind words to Dillon and the install team. Thank you for trusting DiBiase Heating and Cooling—we’re grateful for your recommendation!

Review
Dillon was respectful, knowledgeable, and thorough. He did a great job explaining my options for a new AC unit.
Michael Miller - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Michael! Thank you for the kind words! We’re glad to hear Dillon provided a respectful and informative experience while helping you explore options for your new AC unit. Clear communication and helpful guidance are always our priorities. We appreciate you choosing DiBiase Heating and Cooling!

Review
Great as always! Luis Tenorio is great techician!
The Wink Lab. Lashes, Brows & Education - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hey there! Thank you so much for the kind words! We're thrilled to hear that you had another great experience with us. Luis is an excellent technician, and we’re lucky to have him on the team. We truly appreciate your continued support!

Review
Very polite, knew what he was doing. Hope to see him in December.
Bill Blackburn - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Bill! Thank you for the great review! We're happy to hear your technician was polite and knowledgeable. We look forward to seeing you again in December and appreciate you trusting DiBiase Heating and Cooling!

Review
Jamie Turner - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hi Jamie! Thank you so much for the 5-star review!

Review
Outstanding tech/sales rep in Tony; good pricing; convenient installation date; flexible financing options. Installation team led by Luke was great: on time, courteous, knowledgeable, professional, and hard working. Everything went like clockwork. I commend ownership for assembling a top-flight workforce and for establishing a culture of excellence. Tan provided thorough post-installation follow up inspection and was informative and helpful. All company personnel are on time, are courteous and are good communicators. Overall, great customer service. I recommend DiBiase without reservation. Kurt diagnosed our thermostat problem and installed a new unit. As with other DiBiase techs, he was prompt, courtesy, knowledgeable and efficient. Kurt synched the replacement thermostat to our wi-fi and provided useful information on temp and fan settings. We are very pleased with this service and highly recommend Kurt and company. Technician Barry diagnosed and corrected a sensor problem and the heating function appears to be operating properly at this time. According to the neighbor on site, he was very professional and informative. We will continue to monitor the 6-month old system. Tech Barry returned twice to make adjustments and repairs to our Trane unit. He followed up to check that controls were properly configured. In both instances he was professional, polite and determined to make needed corrections. He conducted a thorough and detailed analysis. Barrys work ethic is commendable. We will be evaluating the effectiveness of our 6-month old system over the coming winter days. Kurt made adjustments to the thermostat and outdoor sensors. As with other Dibiase techs, he was prompt, professional and personable. Kurt conducted a comprehensive assessment of our system and helped us understand how thermostat settings impact the heating function.
William Kaufman - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hello William! Thank you so much for the incredible review and recommendation! We’re thrilled to hear your experience with Tony, Luke, Tan, and the rest of the DiBiase team was top-notch from start to finish. Providing excellent service, clear communication, and a smooth installation process is always our goal, and it’s rewarding to know we delivered that for you. We truly appreciate you recognizing our team’s hard work and commitment to quality. Thanks again for choosing DiBiase Heating and Cooling!

Review
professional, pleasant, knowledgeable, did not get hurt in my tiny house with narrow halls and low ceilings! Thank you, Kurt.
Karen Stein - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hi Karen! Thank you for the great feedback! We’re glad to hear Kurt provided professional, pleasant, and knowledgeable service—and that he handled the tighter space with care. We’ll be sure to pass along your kind words. Thanks again for choosing DiBiase Heating and Cooling!

Review
Scott Kelley - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hello Scott! Thanks so much! We’re glad you were happy with the service and pricing. We look forward to working with you again in the future!

Review
Kurt is always punctual, friendly and very knowledgeable.
Denise Myers - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Denise! Thank you for the great feedback! We're lucky to have Kurt on the team—he truly takes pride in being punctual, friendly, and knowledgeable. We appreciate you taking the time to share your experience!

Review
Kurt was amazing! He explained things in such an easy to understand way. 10/10
Sean Whalen - West Chester, PA 19382
Response from DiBiase Heating and Cooling Company:

Hi Sean! Thanks so much for the great review! We’re thrilled to hear that Kurt made everything easy to understand and delivered a 10/10 experience. We’ll be sure to pass along your kind words to him—he’ll really appreciate it! Thanks for choosing DiBiase Heating and Cooling!

Review
Angela Mull - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Angela! Thank you for taking the time to leave us a 5-star review!

Review
Paul Snyder - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Paul! Thank you for taking the time to leave a 5-star review!

Review
On time, courteous and did a thorough job
Christine McElhaney - West Chester, PA 19380
Response from DiBiase Heating and Cooling Company:

Hi Christine! Thank you for the great feedback! We're glad to hear our team was on time, courteous, and thorough—that's exactly the standard we aim for. We appreciate you choosing DiBiase Heating and Cooling!

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