Exton, PA, Cooling Services
Are you ready for the summer heat and humidity? You need to ensure your air conditioner is operating correctly so you can make sure your family is cool and comfortable all summer. Call our experts at DiBiase Heating and Cooling Company for complete AC services in Exton, PA.
DiBiase Heating and Cooling Company offers 24/7 services to get your system up and running quickly. We provide complete cooling services to Exton, PA, and the surrounding areas, including:
- Commercial HVAC services
- Air conditioning repairs and maintenance
- Air conditioning installations and replacements
- AC filter replacements
- AC refrigerant leak repairs
- Smart thermostats
- Air handler services
- Ductless mini split AC services
- Evaporator coil services
AC Emergency Repairs: Why Your Air Conditioner Is Leaking
When you see moisture leaking from your air conditioner, it can be alarming. You might immediately wonder what the moisture is and what’s causing it. While some moisture can be expected, others can indicate you need emergency air conditioner services.
Some potential problems that can cause AC leaks are:
- A clogged condensate line.
- A rusty condensate pan.
- A dirty or frozen evaporator coil.
- A low refrigerant level.
- Dirty air filter.
It’s essential to call our experts for emergency AC repairs as soon as you notice moisture leaking from your system. The faster our DiBiase Heating and Cooling Company professionals can repair your unit, the sooner they will restore safety.
Expected Timeline for AC Installations
When you schedule air conditioner installations in Exton, PA, it’s essential to understand the process and how long the work can take to complete.
This will prepare you for what to expect during the AC replacement and how large of disruption it will be to your household. It also lets you prepare for how long you will be left without a working AC unit, as your house can be hot and uncomfortable.
The timeline will vary by project, but AC contractors estimate the installation can take 4 to 8 hours. This includes removing the old unit and getting the new one up and running.
Benefits of Installing a Ductless Mini Split AC System
When selecting a cooling system, there are numerous benefits to installing a ductless mini split AC system in your house. Some of the top advantages can include:
- A more energy-efficient unit that will help you reduce your energy bills.
- The ability to allow for zoning in your house, controlling the temperature in individual rooms.
- An easy installation process.
- Small, flexible designs that can be mounted on walls or ceilings.
- A quiet unit that makes less noise than a traditional forced-air unit.
- A unit that doesn’t require ductwork to transport the air.
Exton, PA, Heating Services
To keep your house warm and cozy all winter, getting your heater repaired quickly is essential. Call the heating contractors at DiBiase Heating and Cooling Company for emergency heater repairs in Exton, PA. We offer 24/7 services for your convenience.
Schedule services with a trusted professional when you need heater maintenance, repairs, or installations. DiBiase Heating and Cooling Company provides complete heating services to Exton, PA, and the surrounding areas, including:
- Thermostats
- Commercial HVAC services
- Heater repair and maintenance
- Heater installation and replacements
- Geothermal heating & cooling services
- Boiler services
- Heat pumps
Schedule Emergency Heating Repairs For Carbon Monoxide Leaks in Exton
There are many risks to running your heater in the winter months. While these can adequately keep your house warm, they also pose risks to your household.
One of the biggest threats is a carbon monoxide leak. Carbon monoxide leaks can happen suddenly. If this occurs, it can be incredibly dangerous for your family – even deadly.
In a heating system, combustion occurs in the heat exchanger, and air circulates around the outside of the unit. If there is a crack in the heat exchanger, then the combustion is incomplete, and it can create a carbon monoxide buildup. If this creates a leak, it can put your family at risk.
When you need emergency heater repair services, call our company for help. DiBiase Heating and Cooling Company provides the ultimate customer experience in Exton, PA. We guarantee 100% of your satisfaction!
Symptoms That Indicate You Need a New Heater
Do you need to replace your heater ? It’s essential to watch for key symptoms. Our experts recommend watching for the following signs:
- An aging unit: If your unit is nearing the end of its lifespan, it can be time to replace it.
- Rising energy bills: If your monthly utility bills are increasing, it can indicate your unit is working too hard to warm your home.
- Bad indoor air quality: If you’ve noticed more respiratory issues while you’re in your home or seen more dust piling up around your house, it can indicate your system is not adequately removing particles from the air.
- Uneven heating in your house: If you notice hot and cold spots around your home, it can indicate your unit is not efficiently heating your house.
- Odd smells: If you start to smell exhaust or foul odors, it’s time to replace your system.
Key Components in Your Heat Pump
Numerous parts of your heat pump perform essential functions. Some key components can include:
- Outdoor unit: The outdoor unit contains a coil and a fan.
- Indoor unit: The indoor unit, or the air handler, also includes a coil and a fan.
- Refrigerant: Refrigerant absorbs and rejects heat as it circulates through the system.
- Compressor: This pressurizes the refrigerant and moves it through the unit.
- Reversing valve: This changes the refrigerant flow, allowing the unit to switch between heating and cooling.
- Expansion valve: This regulates the flow of the refrigerant as it passes through the system.
How an Energy Audit Can Help You Save
An energy audit is a powerful tool to help homeowners in Exton reduce energy waste and lower utility bills. At DiBiase Heating and Cooling Company, our expert team conducts thorough audits to identify areas where your home is losing energy, such as drafts, poor insulation, and inefficient systems.
Once we identify problem areas, we provide tailored recommendations, including air sealing, insulation upgrades, and other energy-saving solutions. By addressing these issues, you can enjoy a more comfortable home while significantly cutting down on energy costs. Let DiBiase help you save money and improve your home’s efficiency today!
Should You Repair or Replace Your Water Heater?
Deciding whether to repair or replace your water heater can be challenging.
If your water heater is less than 10 years old and experiencing minor issues like inconsistent heating or small leaks, a professional repair may be the best solution.
However, if your unit is over 10-15 years old, frequently breaking down, or no longer meeting your household’s hot water needs, replacement is often the more cost-effective option.
Upgrading to a new, energy-efficient model can improve performance, lower energy costs, and provide reliable hot water for years to come. Contact DiBiase Heating and Cooling Company to assess your system and help you make the best decision for your home.
Which Water Treatment System Is Right for Your Home?
Choosing the right water treatment system depends on your home's specific needs.
Consider a whole-home filtration system if your water has an unpleasant taste, odor, or visible impurities.
For homes dealing with hard water issues—such as mineral buildup on plumbing fixtures and appliances—a water softener is an ideal solution to protect your home’s water system and improve water quality.
DiBiase Heating and Cooling Company offers both filtration and softening solutions, tailored to ensure your home receives the best possible water treatment. Contact us today to learn which system is right for you!
Recent Jobs and Reviews in Exton, PA
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of reviews express satisfaction with the services provided, highlighting the expertise, professionalism, and courtesy of the technicians. Customers appreciate the prompt and efficient service, with many mentioning the technicians' ability to diagnose and resolve issues quickly. Positive feedback is also directed towards the company's customer service, with many praising the helpfulness and efficiency of the office staff. Customers also mention the quality of the work and the professionalism of the technicians, indicating a high level of satisfaction with the services provided. Additionally, there are mentions of the technicians' knowledge and expertise, with customers expressing confidence in their ability to handle various HVAC-related issues. Overall, the reviews suggest a positive experience with the company, with customers expressing satisfaction with the services provided and the professionalism of the technicians.
Our Local Reviews by City
- Ambler, PA (1)
- Aston, PA (4)
- Atglen, PA (3)
- Avondale, PA (3)
- Berwyn, PA (2)
- Brookhaven, PA (6)
- Broomall, PA (6)
- Chadds Ford, PA (3)
- Chadds Ford Township, PA (1)
- Chester Springs, PA (68)
- Chesterbrook, PA (5)
- Claymont, DE (2)
- Clifton Heights, PA (1)
- Coatesville, PA (189)
- Cochranville, PA (4)
- Collegeville, PA (5)
- Collingdale, PA (4)
- Conshohocken, PA (2)
- Devon, PA (5)
- Downingtown, PA (253)
- Eagleville, PA (3)
- East Fallowfield Township, PA (13)
- Elverson, PA (5)
- Exton, PA (65)
- Folsom, PA (4)
- Gap, PA (2)
- Garnet Valley, PA (4)
- Gladwyne, PA (1)
- Glen Mills, PA (8)
- Glenmoore, PA (33)
- Glenolden, PA (1)
- Green Lane, PA (1)
- Gwynedd Valley, PA (1)
- Haverford, PA (2)
- Havertown, PA (9)
- Honey Brook, PA (40)
- Kennett Square, PA (44)
- King of Prussia, PA (6)
- Landenberg, PA (7)
- Lansdowne, PA (1)
- Leacock-Leola-Bareville, PA (1)
- Lincoln University, PA (3)
- Lionville, PA (1)
- Malvern, PA (35)
- Media, PA (10)
- Merion Station, PA (5)
- Morgantown, PA (8)
- Newtown Square, PA (11)
- Norristown, PA (5)
- Oxford, PA (8)
- Paoli, PA (17)
- Parkesburg, PA (22)
- Phoenixville, PA (17)
- Plymouth Meeting, PA (3)
- Pottstown, PA (26)
- Ridley Park, PA (3)
- Royersford, PA (4)
- Saint Davids, PA (1)
- Spring City, PA (7)
- Springfield, PA (8)
- Swarthmore, PA (2)
- Thornbury Township, PA (2)
- Thorndale, PA (12)
- Valley Township, PA (4)
- Wayne, PA (12)
- West Bradford Township, PA (38)
- West Brandywine Township, PA (7)
- West Chester, PA (136)
- West Grove, PA (3)
- Wilmington, DE (1)
Job Locations and Reviews
Oil boiler is a 3 zone system with indirect hot water heater. Customer would like WiFi thermostats for all three zones. There is currently 2 wire running to each thermostat. Talked to our office about job. Our office is going to send over estimate to for WiFi options. Thermostat wire needed would be roughly 200 feet. Homeowner has a 500 gallon propane tank on site. Recommend to him to replace the oil boiler with a propane Laars combi boiler. Homeowner would like a quote both ways.
Performed precision heat pump tune up on 2019 American standard heat pump. Replaced aprilaire 201 and serviced humidifier with #35 humidifier pad. Checked temperature rise. Tested outdoor capacitor. Inspected evaporator coil. Found no surge protection on Ecm blower motor, provided estimate for surge protector. Checked refrigerant pressures and temperatures at indoor and outdoor unit heat pump is working properly at time of service. Heating and cooling plan
On arrival found indoor blower running but no heat shut off unit and open panel sound contactor on electrical heat kit needs to be replaced. Also wires burned. Tomorrow morning to schedule to go out and replace the contactor double pole 240 24 V.
Luis 12-15-25 customer called in for intermittent issue with heat, upon arrival customer stated he has to go down to condensation pump and move it, once he move the pump unit comes on. I test pump couple times it did not failed on me. Customer also stated he has to do that couple times per day. According to customer statement would recommend replacing pump. Customer approved repairs. After replacement of pump, test operation of pump ok. Wired safety to heater I also added 3/4 pvc union for service purposes, cycle heater and unit did not failed any time. System is working properly at the time of service.
Excellent, prompt service
Luis 12-15-25 customer for no heat oil boiler, found primary tripped on a lockout after the troubleshooting found out that there was air in the line. I inspected all components and discovered oil filter to be in bad shape as well as electrodes. Provided estimate to replace those items. Customer approved repairs. After repairs test boiler operation ok performed combustion and smoke test ok. Check oil due pressure 140 psi. Test transformer ok. Customer signed up for oil boiler service plan. We will come some time next month for cleaning, I did provide estimate to replace two vents that are no longer working. Boiler is working and heating. New nozzle oil filter pump strainer and electrodes were installed today’s visit, customer signed up for service plan oil boiler. Office will follow up with customer to schedule cleaning.
Riley and I arrived to install new burner tubes for the customers furnace and install a new solenoid Valve for the 600 humidifier with a humidifier rebuild kit . We shut power off to the system. Riley installed the burner tubes and i replaced the solenoid valve and the humidifier 600 rebuild kit. I checked for water leaks .humidifier is back up and running. Collected for balance of 701.23 paid by cc.
I arrive to the customers home to remove the round metal duct coming off of the dehumidifier, which would create the sound through the returns on the 1st floor. I removed all of the 10 inch round metal and ran r8 10 inch flex from the dehumidifier to the return. I secured each end with wire ties and tightened and secured with strapping if needed . I turned the dehumidifier back on to the system. Customer said there’s no more noise very quiet. Customers very happy with the results. no charge under warranty.
BDan always does an excellent job when servicing our HVAC system. He just completed a thorough cleaning job on our heater. He also calls to make appointment to do a service review of our A/C unit when it’s time for nicer weather. It’s easy to ask him additional questions which he analyzes and gives you a professional answer
I arrived to the customers home to service their 7 yr old gas furnace system. I started with checking the air filter and replaced , the filter size is 20x20x1 supplied by the customer. I checked all my electrical connections and voltages. I inspected and tested the burners , flame sensor and the igniter. I water tested all tubing and hoses. I inspected the exhaust and fresh air pipe for restrictions and bellies. I inspected the inducer and the blower motor operation. I checked and tested for combustion and took temp rise splits at the return and the supply. Everything is running fine at this time of service. I left an estimate for a premium ecobee thermostat with a wireless sensor. Customer will review.
Found failed gas valve at Lennox gas furnace. Parts are not covered any warranty. Equipment was not registered for extended parts arrange. Warranties expired in 2024 Tried to use a universal gas valve but the one I had was too big. Researched applicable universal gas valves. We will source valve and schedule return ASAP. Collected half of balance today.
12/5/25 Dan I arrived to the customers home for a QA on a dehumidifier. Joe was here as well with me . We found there was a whistling sound type of acoustic sound coming from the first floor returns. We are recommending to replace the 10 inch metal run out from the dehumidifier to the return and replace it with 10 inch flex . This should help dampen down the sound through the returns. I also replaced a thermostat on the first floor for their daughter’s room to an ecobee Wi-Fi thermostat . The customer wanted to be able to operate the thermostat without bothering her daughter in her bedroom when she’s sleeping. I collected $446.25 for the new thermostat installation, paid by cc. The dehumidifier looks good just some noise from the 10” round metal pipe.
Luis 12-4-25 return visit to go over unit after previous visit. Check refrigerant pressures ok system still heating ok. No follow up needed at this time. I did valve showing dye. Customer will let us know what they want to do. We will provide estimate to replace valve.
Performed qa inspection on the hvac and home performace. Looked at lights but there is nothing that can be done except gluing them to the drywall. There are no gaskets on the lights. Checked over hvac system and all settings. Job looks very good and all settings were correct. Tested operation. They are going to have electrician that installed lights see if there is any other solution.
12/2/25 Tan Performed heat inspection on 1 year old heat pump Bosch installed by us. Confirmed ecobee thermostat settings are correct with aux lockout at 35° and no compressor lockout. Client provided filters in site so I changed (aprilaire 213) Inspected and tested humidifier and it is operational. Water panel looks good and firm. Ran for 10 mins without any issues. Set for 35% for winter season. No need to service today. Checked electric heat kit, 60a x 240 = 15kw Checked blower performance and found it within manufacture specifications. Tested in heat mode and checked temp splits and airflow. Found good temp difference of 30° with .3” static pressure Inspected indoor coil and found no microbial growth. Checked wiring and connections and confirmed all secure and tight. Flushed and tested drain and ez trap and confirmed no restrictions. Checked performance of outdoor unit. With 36° outside it was expected to have some icing. Checked pressures and confirmed good levels. Checked compre
Luis was polite, articulate and direct. Highest praise!
Luis 12-1-25 performed heat pump check up on 2009 two ton Trane heat pump, test operation of electric heat and regular heat mode. Customer has nest thermostat i used test mode from thermostat, 10 kw back up heat ok. Air filter ok. Inspect all electrical connections and components low and high ok. Check airflows blower and coils. Inspect and check all heat pump controls and components, all major components running below standards (currently running) I did inform customer about heat pump condition (16 year old heat pump) indoor coils has some signs of oil leaking (small rate), this is an indication potentially indoor coils are leaking refrigerant. I did provided estimate for recommendations, i would recommend having home comfort consultant to come to provide options on replacement. Outdoor fan is ECM MOTOR.
Heating check up on a 2 year old 95% Amana gas furnace. Checked and tightened all electrical connections. checked igniter, flame sensor, blower amps and inducer amps, all are in appropriate range. Checked static and found total static to be in appropriate range . Ran a combustion test and levels are in appropriate range. Tested drain lines and ensured condensate pump is clean and running properly. Replaced customer supplied filter. Checked supply and return temperatures and found a temp rise of 55 degrees which is in adequate range. System is functioning properly at time of service.
Pumped down out door unit into compressor. Removed old coil from case. Wiped down if terror of case with disinfectant wipes. Installed new coil in case. Adapted lineset to new coil. Brazed pressure tested evacuated and charged system. Tested out proper ac operation. Set new dehumidifier in drain pan. Ran hard flex duct from top of return drop to inlet of dehumidifier. Ran hard pipe from outlet of dehumidifier to bottom of return drop. Ran dehumidifier drain line to existing condensate pump. Checked proper drainage. Installed float safety switch on drain pan.
Fully assessed no heating situation. Found oil boiler running when I arrived and was up to temp at 180°. 15 psi on the loop. Boiler is a two zone system. Found all supply pipes were hot, but not on the return side. Found that the system needed to be bled bled out air from the first and second floor and made sure all baseboard was getting hot. Provided information about our maintenance plans.
I arrived to the customers home to service their 4 yr old gas furnace system. I started with checking the air filter and found good , the filter size is 416 . I checked all my electrical connections and voltages. I inspected and tested the burners , flame sensor and the igniter. I water tested all tubing and hoses. I inspected the exhaust and fresh air pipe for restrictions and bellies. I inspected the inducer and the blower motor operation. I checked and tested for combustion and took temp rise splits at the return and the supply. Everything is running fine at this time of service. I did leave the customer a few options for them to review. 5 burner tube upgrade to stainless steel $670.86 Humidifier 600 rebuild kit for 444..20 Solenoid valve 387.85( discount for 100.00 off if buddied with rebuild kit .286.17
Performed precision heat tune up on amana heat pump system. Replaced aprilaire 213 air filter provided by homeowner. Humidifier pad is clean. Checked temperature rise. Inspected evaporator coil. Tested outdoor capacitor. Checked refrigerant pressures and temperature at indoor and outdoor units. Checked all electrical connections and components. Found 20 year old stand alone dehumidifier frozen up and not working at all, provided estimate to replace dehumidifier. Will install dehumidifier in drain pan with float switch. Drain to gravity to sump pit.
Completed (2) Heat tune ups. (2) heat pump/air handlers. There is an oil boiler on a separate thermostat. It is possible to wire to fist floor Ecobee using isolation relay if interested Both filters are 20x23x1. Can be purchased from dibiasehvac.com or filterbuy.com. For each system: Indoor and outdoor coils in good condition Inspected wiring, controls, electric motors and components; Measured temperature rise and static pressure Inspected drains; cleared EZ trap added treatment tabs to drain pan. Checked integrity of compressor motor (mega ohm test) Assessed R454B refrigerant charge checked pressures. I had a brief conversation with him about adding a supply to the first floor air handler. Currently it is an open return Both heat pump systems operating well at this time.
Luis 11-5-25 mark called in office there is smell coming from four vents. I inspected all electrical, I added separate transformer to power one of the units. And left other two to original 75 va transformer. I connected back all three light little (minor smell) comes from two vents. I talked to mark to set fan on for couple weeks. Smell goes away when fan runs. Customer will keep fan to on i lower fan only to 480 cfm when there is a call for g (constantly fan only). No charge warranty
Installation of uv light for coil, supply left and supply right duct branches. Installation of UV-C generating system near indoor coil to eliminate and reduce microbial growth to improve health of home and equipment Installation of surge protection for indoor blower.
Est
Discussed issues with Walter and Stephanie. Home remains a constant humidity level between 50 and 60% during summer and sometimes can climb in the low 60s during heavy rains. Issues are with smell they are expereincing with unit when switching from heating to cooling which is indicitive of dirty sock syndrome. There is currently an Aprilaire carbon filter on the system and an Apco air scrubber. The other issue they have is with the zoning. The 2nd floor was not cooling properly and the first floor would overcool. Tested zoning to ensure each zone is operating properly and each damper is set for correct bleed. They did say it was working better since Dan made some adjustments but was not able to test under heavy load due to weather. Suggested running it again in summer and there is additional small adjustment that can be made to 2nd floor damper bleed. (can be opened a little more.). Need to look into the coil cleaning chemicals needed as there are sensitivities around using ch
Performed precision heat tune up on 2024 trane gas furnace. Aprilaire 413 air filter is ok. Checked all electrical connections and components. Checked temperature rise. Cleaned flame sensor. Checked gas pressures. Blew out pressure switch tubing. Performed combustion test. Provided solution for air purification. Gas furnace is working properly at time of service.
As always, happy with my seasonal service & the Techs!
Another successful service call by the magnificent Luis!
I selected DiBiase for the replacement of my old central air conditioning units with new heat pumps. I received a fair quote for the job. The work was performed quickly by the Dibiasi Team. The new units are functioning well, and the updated system has improved our home greatly. The crew took great care to protect our house while they did the job. I would recommend that anyone considering a major HVAC project strongly consider DiBiase.
Aaron identified the cooling issue very quickly. He was efficient, personable, and professional. Great overall experience!
Aaron showed up on time and got right to work on our A/C unit. He was very knowledgeable, helpful and informative about what he found and clear regarding solutions to fix it.
Hello Bil! Thank you so much for the great review! We're glad to hear Aaron provided timely, professional, and informative service. We’ll be sure to pass along your kind words to him. If you need anything else, we’re always here to help!
Kurt has worked on my heating system and my A/C system. He knows his stuff and is willing to take the time to explain what he has found as well as show me photographs of the parts that need replacement. I appreciate his work and dedication .
He explored options for installing a new a/c unit at a price I could meet as I am on a fixed income. Very helpful.
Arrived on time and completed the work in a timely fashion
Luis arrived on time and tweaked the factory settings to make the new a/c unit work as efficiently as possible and afterward took the time to explain what he had done.
Thanks so much to Luis for being prompt and efficient. He explained all the procedures he was doing and made common sense suggestions.
Kurt and a trainee arrived on time and were very professional. Kurt explained everything during the process. The work was completed in reasonable time to my satisfaction.I have used DiBiase many times in the past. Good company.
Hi John! Thank you for being a loyal customer and for taking the time to share your experience! We're glad Kurt provided professional service and clear communication throughout the process. We appreciate your continued trust in DiBiase and look forward to serving you again!
Luis did a great job explaining what things needed to be done (and the costs of those items). Happy with the outcome: an efficient and well-running AC unit!
Hi Craig! Thank you for the wonderful review! We’re so glad to hear Luis took the time to clearly explain everything and that you're happy with the results. A well-running, efficient AC is exactly what we aim for! We appreciate your trust in DiBiase and look forward to keeping you comfortable all year long.
Had an issue with new device / install and panel needing replacement . Nerve wracking and Nathan was calm, cool and competent.
Hi Judy! Thank you for taking the time to share your experience! We understand how stressful unexpected issues can be, especially with a new installation. We're glad Nathan was able to provide the calm, confident service you needed. We’ll be sure to pass along your kind words to him. If you need anything else, we’re always here to help!
Good service
Luis always does a great job
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.
Another great experience. Aaron was on time, pleasant, courteous, and very thorough. We’ve been clients for almost four years now and, have had a great experience every time. Every technician that has come to our home to perform our seasonal service have been very professional. That also goes for the appointment schedulers and the after hours answering service. For me to give good reviews, they must be good because, I can be difficult and critical when it calls for it. They’re top notch!
A real professional and very knowledgeable
Hi Gary! Thank you for the great feedback! We're so glad you had a positive experience and found our team to be professional and knowledgeable. We truly appreciate your support and look forward to helping with any future HVAC needs!
Install went well. A new heat pump was installed to replace a 20 year old AC system. The installers got to my house on time and got everything installed by the end of the day and it was tested and it works well so far, both heating and cooling. The installer was professional and pointed out some features about the blower in the attic and the outside unit. Great job. Couldn't be happier with what was done.
Hello Pete! Thank you for the great review! We’re so glad to hear the installation went smoothly and that you’re happy with your new heat pump. Our team takes pride in being punctual, professional, and thorough, so it’s great to know that came through in your experience. If you ever have any questions about your system, don’t hesitate to reach out. We appreciate your trust in DiBiase Heating and Cooling!
Very knowledgeable Went through all issues and options Explained everything Recommend good products with good prices
He’s a good kid. Very polite, thorough.
We had our whole system replaced. Furnace, AC unit and hot water heater going on four yrs now. We just renewed our service contract. We’ve had a different technician almost every time annd they’ve all been great! I’m old school. I believe in good service, being on time, and most of all, honesty. DiBiase has batted 1000 since day one!
Kurt went out of his way late Saturday night to help with hvac issue at my home. It was going to be cold/snowy out tonight and honestly felt like he wanted to come out and help. When he arrived he was more than respectful, friendly and personable. My very curious 2 year old and him had a full conversation in the basement while he was doing his test. Ultimately , the problem was fixed and he left a great first impression for DiBiase. I will be asking for him for any future visits if needed.
Hi Daniel! Thank you for sharing your experience! We’re so glad Kurt could help, especially on a cold and snowy night. It’s great to hear he made such a positive impression and even had a conversation with your little one! We’ll be sure to pass along your kind words, and we’d be happy to have him assist you in the future. Stay warm!
Nathan was a great technician. He talked through the issues with me and got our heater working very quickly. Would highly recommend!
Hey Scott! Thank you for your kind words! We're so glad Nathan took the time to walk you through the issues and got your heater running in no time. Providing fast, thorough, and friendly service is what we strive for every day. We truly appreciate your recommendation and look forward to helping you again whenever you need us!
I could not be happier with DeBiase. Our furnace was having issues yesterday, and Kurt is the technician who helped us on day one. He replaced a couple things trying to get our furnace running. Without explaining in a long drawn out story, on day 2, there was a big problem that came from replacing one of those parts. And it really wasn’t anyone’s fault, just bad luck. So Dan came by day 2. It was a pretty unusual problem. He went above and beyond with checking/cleaning everything, and got the furnace working. The cleaning isn’t “perfect” but it’s an imperfect scenario. Both techs were very thorough and professional. Their work was clean, they were honest, and personable. Felt like these guys really care about the customer, and the quality of work they deliver. I didn’t sign up for a contract or anything yet, but I will not be going anywhere else for my HVAC needs in the future. Thanks again, guys.
Was on time, very polite and knowledgeable.
Kurt was highly responsive today (New Year’s Day) when my heat stopped working. He is real nice but also demanding on himself when diagnosing equipment. He seems like a great problem solver. Thank you!
Tim was very thorough in diagnosing the problems with our heaters and working to repair them.
I received a quick call back and scheduling for service at our facility. Luis has been here before and every time has been a pleasure to work with, his knowledge of our equipment and the systems have helped get things up and running very quickly. He explains the situation and what is needed so I'm confident of the repairs.
Excellent work by the DiBiase team (Conner and Liz). We used them to insulate our house. Very professional outfit. Very polite, friendly and kept the entire house very clean while they did their work. I would whole heartedly recommend them.
Hello Shashank! Thank you for your thoughtful review and recommendation! We’re glad Conner and Liz delivered professional, courteous service while keeping your home clean throughout the insulation process. Providing top-notch customer care is always our goal. We appreciate your trust and look forward to helping you with any future HVAC needs!
My furnace stopped working Sunday night 11/24. I called DIBIASE 1st thing Monday morning. They were excellent in sending a service technician over right away. Unfortunately the technician had no idea how to troubleshoot my furnace. He said the reason it wasn’t working was due to my licensed electrician installed a dimmer switch 5ft. From my thermostat that he caused the power to be cut off from my thermostat by installing the dimmer incorrectly shorting out my thermostat. So, I had my electrician return on 11/26 at $160/hour. He rechecked his wiring and told me it was so totally impossible that the dimmer light switch would cause my thermostat not to work as with very little inspection told me THE LIGHT SWITCH AND THE THERMOSTAT ARE ON 2 SEPARATE ELECTRICAL CIRCUITS WIRED TO 2 SEPARATE CIRCUIT BREAKERS IN MY BOX! Why didn’t Tim know this? Why did he advise me to call my electrician to return to fix a light switch to repair my furnace? I’m not paying $84.15 service call fee and due to the very poor advise from DiBiase’s technician DiBiase needs to reimburse me for a useless visit from my electrician charge for $160.00. CALL ME ASAP TO STRAIGHTEN THESE EXPENSES OUT. Thomas Matyjasik
Dan is very clear and precise and knowledgeable and extremely easy to explain
Very good service, prompt, responsive, respectful, and good reasonable price. Thank you Tony
