Reviews

"Best service ever!"

Best service ever. Everything from the ease and ability to request an appointment any time of day online (submitted request late one evening), the response time (received a call 8 am next day to schedule), availability of service dates and times, clarity (pricing) ahead of services (and I have to mention - kindness when communicating), to the actual service, communication about arrive time texts and actually arrive texts (safety), explanation of services and the overall explanation of entire home heating/cooling system to a novice, to COVID safety standards ...more than 5 stars. Recommended to a family member immediately.

Kathy S.

"I was very much satisfied with your customer service and repair work."

I was very much satisfied with your customer service and repair work. Your office personnel was polite and efficient and your technician was friendly and skilled. I would definitely recommend your company to my friends. Great job!

Charlie R.

"DiBiase was amazing. Can't thank them enough."

DiBiase was amazing. Our hot water heater started leaking on Thursday night. I called to leave a message for service Friday morning. I was called by 8:20 in the morning and they were here to replace the hot water heater at 9 am. The attention to our needs was great. Can't thank them enough.

Jackie C.

"Polite, Professional, and Personable"

Zach, Luke, Tom, and Ryan were awesome! They were very polite, professional, and personable. They did an impeccable job installing our new heating and ac unit. They were on time and got the job done. DiBiase has far exceeded my expectations with their service, value, and quality, and will admit, I can be a hard sell. I can’t leave Bill Duffy out of this review. He was knowledgeable and great to work with. He made sure to explain all of our options in detail and was very helpful with the whole process. Great job, guys! You all deserve a raise!

Meghan G.

"DiBiase is stellar in its operation!"

Luis is the technician who services our HVAC systems we purchased through another “big name” company. They had terrible customer service. DiBiase is stellar in its operation. You receive a text or email with a picture of the technician and they arrive within the set window. Always courteous and knowledgeable about our systems. Hindsight being 20/20 I wish we had purchased our systems through DiBiase.

Kate M.

"Excellent experience all around!"

Excellent experience all around, all staff was professional, very, very knowledgeable, and the time between initial contact and completed installation was only a few days. Everyone on the team was able to address any questions that I had and took the time to explain thoroughly. A big "Thank You" for being so good at what you do... to the entire team, owner Joe, and Dean, Paul, and everyone on the that came to complete the job. I WOULD RECOMMEND THIS BUSINESS WITHOUT RESERVATION

Maureen M.

"Joe and his team are professionals!"

We've used DiBiase HVAC in our home for installation of a new compressor condenser unit and their pricing was phenomenally better than a large advertiser here in the Phila market w/ orange trucks. Joe and his team are professionals. They do regular maintenance on our home. We've sent them to my in-laws for similar work and are happy to refer them to any of our customers, as we know the customer will be pleased with DiBiase HVAC.

Satisfied Customer

"What a great group of techs!"

Steve Sullivan and his associate did an excellent job on the install 75-gallon water tank
Any issues were addressed and corrected !!! What a great group of techs!

Arthur S.

"I will highly recommend this company to any of my neighbors or friends."

I have seen great reviews of DiBiase by our neighbors in our community facebook page and I called them on Monday morning as our heating was not working and they scheduled me for the same day. Brian was very professional, techy, and knows what he is doing. He identified the issue and fixed it quickly and also tuned our heating system. I will highly recommend this company to any of my neighbors or friends.

Mallikharjuna M.

"Thanks, Chris and DiBiase!"

Chris did a great job--service heat pump and fixed our AC unit--was very respectful and worked hard to ensure both systems were fixed/working prior to his leaving. Highly recommend DiBiase to anyone that wants a company that goes to another level. Thanks, Chris and DiBiase.

Satisfied Customer

"The DiBiase team did a great (very timely and efficient) job!"

The DiBiase team did a great (very timely and efficient) job installing my brand new, ductless A/C system. We have had it just about two months, and are very happy with it. Unfortunately, due to the recent Tropical Storm, there was some damage to a couple of my units related to a power surge/outage. The team was out the very next day to take a look and assist! They have been very responsive, and professional.

Gaea J.

"Dave and Andy replaced our water heater today and did a great job."

Dave and Andy replaced our water heater today and did a great job. They were friendly, respectful of our home, and thorough in explaining to us what to expect. I would definitely have the DiBiase team come to our home again for other systems.

Meredith G.

"We will use DiBiase again for maintenance and other service needs."

Brian, our technician, arrived on time and was extremely professional. He treated both homes (he serviced two) with great respect. He wore shoe covers and kept his work area very clean. He provided helpful information regarding maintenance. We will use DiBiase again for maintenance and other service needs.

Andreina G.

"I’m very impressed!"

I’m very impressed! Clean, courteous, punctual, and professional. Bill the salesperson was informative and seemed very honest. The two technicians that installed the system were very professional. I highly recommend this company.

Daniel M.

"Highly recommended!"

Workers arrived on time, were very knowledgeable, and answered all of our questions. They wore masks and left the house clean. We were quoted and received a very competitive price for a new a/c and heater. Highly recommended!

Morisa G.