Exton, PA, Cooling Services
Are you ready for the summer heat and humidity? You need to ensure your air conditioner is operating correctly so you can make sure your family is cool and comfortable all summer. Call our experts at DiBiase Heating and Cooling Company for complete AC services in Exton, PA.
DiBiase Heating and Cooling Company offers 24/7 services to get your system up and running quickly. We provide complete cooling services to Exton, PA, and the surrounding areas, including:
- Commercial HVAC services
- Air conditioning repairs and maintenance
- Air conditioning installations and replacements
- AC filter replacements
- AC refrigerant leak repairs
- Smart thermostats
- Air handler services
- Ductless mini split AC services
- Evaporator coil services
AC Emergency Repairs: Why Your Air Conditioner Is Leaking
When you see moisture leaking from your air conditioner, it can be alarming. You might immediately wonder what the moisture is and what’s causing it. While some moisture can be expected, others can indicate you need emergency air conditioner services.
Some potential problems that can cause AC leaks are:
- A clogged condensate line.
- A rusty condensate pan.
- A dirty or frozen evaporator coil.
- A low refrigerant level.
- Dirty air filter.
It’s essential to call our experts for emergency AC repairs as soon as you notice moisture leaking from your system. The faster our DiBiase Heating and Cooling Company professionals can repair your unit, the sooner they will restore safety.
Expected Timeline for AC Installations
When you schedule air conditioner installations in Exton, PA, it’s essential to understand the process and how long the work can take to complete.
This will prepare you for what to expect during the AC replacement and how large of disruption it will be to your household. It also lets you prepare for how long you will be left without a working AC unit, as your house can be hot and uncomfortable.
The timeline will vary by project, but AC contractors estimate the installation can take 4 to 8 hours. This includes removing the old unit and getting the new one up and running.
Benefits of Installing a Ductless Mini Split AC System
When selecting a cooling system, there are numerous benefits to installing a ductless mini split AC system in your house. Some of the top advantages can include:
- A more energy-efficient unit that will help you reduce your energy bills.
- The ability to allow for zoning in your house, controlling the temperature in individual rooms.
- An easy installation process.
- Small, flexible designs that can be mounted on walls or ceilings.
- A quiet unit that makes less noise than a traditional forced-air unit.
- A unit that doesn’t require ductwork to transport the air.
Exton, PA, Heating Services
To keep your house warm and cozy all winter, getting your heater repaired quickly is essential. Call the heating contractors at DiBiase Heating and Cooling Company for emergency heater repairs in Exton, PA. We offer 24/7 services for your convenience.
Schedule services with a trusted professional when you need heater maintenance, repairs, or installations. DiBiase Heating and Cooling Company provides complete heating services to Exton, PA, and the surrounding areas, including:
- Thermostats
- Commercial HVAC services
- Heater repair and maintenance
- Heater installation and replacements
- Geothermal heating & cooling services
- Boiler services
- Heat pumps
Schedule Emergency Heating Repairs For Carbon Monoxide Leaks in Exton
There are many risks to running your heater in the winter months. While these can adequately keep your house warm, they also pose risks to your household.
One of the biggest threats is a carbon monoxide leak. Carbon monoxide leaks can happen suddenly. If this occurs, it can be incredibly dangerous for your family – even deadly.
In a heating system, combustion occurs in the heat exchanger, and air circulates around the outside of the unit. If there is a crack in the heat exchanger, then the combustion is incomplete, and it can create a carbon monoxide buildup. If this creates a leak, it can put your family at risk.
When you need emergency heater repair services, call our company for help. DiBiase Heating and Cooling Company provides the ultimate customer experience in Exton, PA. We guarantee 100% of your satisfaction!
Symptoms That Indicate You Need a New Heater
Do you need to replace your heater ? It’s essential to watch for key symptoms. Our experts recommend watching for the following signs:
- An aging unit: If your unit is nearing the end of its lifespan, it can be time to replace it.
- Rising energy bills: If your monthly utility bills are increasing, it can indicate your unit is working too hard to warm your home.
- Bad indoor air quality: If you’ve noticed more respiratory issues while you’re in your home or seen more dust piling up around your house, it can indicate your system is not adequately removing particles from the air.
- Uneven heating in your house: If you notice hot and cold spots around your home, it can indicate your unit is not efficiently heating your house.
- Odd smells: If you start to smell exhaust or foul odors, it’s time to replace your system.
Key Components in Your Heat Pump
Numerous parts of your heat pump perform essential functions. Some key components can include:
- Outdoor unit: The outdoor unit contains a coil and a fan.
- Indoor unit: The indoor unit, or the air handler, also includes a coil and a fan.
- Refrigerant: Refrigerant absorbs and rejects heat as it circulates through the system.
- Compressor: This pressurizes the refrigerant and moves it through the unit.
- Reversing valve: This changes the refrigerant flow, allowing the unit to switch between heating and cooling.
- Expansion valve: This regulates the flow of the refrigerant as it passes through the system.
How an Energy Audit Can Help You Save
An energy audit is a powerful tool to help homeowners in Exton reduce energy waste and lower utility bills. At DiBiase Heating and Cooling Company, our expert team conducts thorough audits to identify areas where your home is losing energy, such as drafts, poor insulation, and inefficient systems.
Once we identify problem areas, we provide tailored recommendations, including air sealing, insulation upgrades, and other energy-saving solutions. By addressing these issues, you can enjoy a more comfortable home while significantly cutting down on energy costs. Let DiBiase help you save money and improve your home’s efficiency today!
Should You Repair or Replace Your Water Heater?
Deciding whether to repair or replace your water heater can be challenging.
If your water heater is less than 10 years old and experiencing minor issues like inconsistent heating or small leaks, a professional repair may be the best solution.
However, if your unit is over 10-15 years old, frequently breaking down, or no longer meeting your household’s hot water needs, replacement is often the more cost-effective option.
Upgrading to a new, energy-efficient model can improve performance, lower energy costs, and provide reliable hot water for years to come. Contact DiBiase Heating and Cooling Company to assess your system and help you make the best decision for your home.
Which Water Treatment System Is Right for Your Home?
Choosing the right water treatment system depends on your home's specific needs.
Consider a whole-home filtration system if your water has an unpleasant taste, odor, or visible impurities.
For homes dealing with hard water issues—such as mineral buildup on plumbing fixtures and appliances—a water softener is an ideal solution to protect your home’s water system and improve water quality.
DiBiase Heating and Cooling Company offers both filtration and softening solutions, tailored to ensure your home receives the best possible water treatment. Contact us today to learn which system is right for you!
Recent Jobs and Reviews in Exton, PA
Customers say: The reviews reflect an overwhelmingly positive sentiment toward the service technicians and their work. Customers consistently express appreciation for the technicians' professionalism, knowledge, and communication skills. A recurring theme is the thoroughness of the service provided, with many reviewers highlighting how technicians took time to explain technical issues in understandable terms. Customers frequently mention the technicians' ability to diagnose and solve problems efficiently, even in challenging situations. The reviews convey satisfaction with the quality of work performed, timely service, and helpful recommendations for system maintenance and improvement. The overall tone is decidedly positive, with customers expressing gratitude for having their heating and cooling systems restored to proper functioning, particularly during critical times. Many reviews indicate an intention to request the same technicians for future service needs, demonstrating a high level of trust and satisfaction with the service experience.
Our Local Reviews by City
- Ambler, PA (1)
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- Brookhaven, PA (6)
- Broomall, PA (7)
- Chadds Ford, PA (3)
- Chadds Ford Township, PA (1)
- Chester Springs, PA (70)
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- Devon, PA (5)
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- East Fallowfield Township, PA (15)
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- Glenmoore, PA (35)
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- Spring City, PA (9)
- Springfield, PA (11)
- Swarthmore, PA (3)
- Thornbury Township, PA (2)
- Thorndale, PA (13)
- Valley Township, PA (4)
- Villanova, PA (2)
- Wayne, PA (15)
- West Bradford Township, PA (42)
- West Brandywine Township, PA (7)
- West Chester, PA (146)
- West Grove, PA (3)
- Wilmington, DE (1)
Job Locations and Reviews
Luis 3-31-26 performed ad tune up on two units, heil 5 ton first floor (3 years old) and rheem 4 ton (4 years old) check all electrical components, check air delivery system, drain system, replace both filters. Check airflow supply and return ok. Both units share condensation pump vinyl tubing goes across basement and goes into sump pump. Both indoor units don’t have surge protection, i provided estimate to add water sensor for each unit, I also included surge protection in the estimate. (This will protect units against electrical issues and water sensor will protect from water leaks). First floor 5 ton unit, I noticed outdoor refrigeration levels are lower than normal, I compare numbers from last year and the degrees are lower this year, customer had an issue with unit last year, compressor issue. We installed hard start assist, I provided estimate to add refrigerant up to two lbs and add dye so we can check for leaks at the end of summer. I also noticed water leaks from furnace tra
Luis and Tony 3-25-26 performed ac tune up on three indoor head daiken mini split indoor heads with one outdoor heat pump. Clean all interior plastics covers, check all drain and test drain ok. Check air flows good Temp split. We will need to come back to replace drain pan for second floor head, (no charge warranty from coil replacement I talked to Mike while on site) I did provided estimate for deed clean on. Indoor coils/blower using special chemicals. Office to get back to customer once we get part. I emailed estimate for recommendations.
I Arrived to the customers home for a Q.A INSPECTION on a heat pump Trane system. I checked all my electrical connections and voltages . I made sure all wiring and connections were completed in a neatly manner. I checked the air filter and replaced if needed filter size is 20x23x1. I made sure the system had all the proper accessories tied into the equipment. I Inspected the indoor coil and tested electric heat package. I looked at the outdoor heat pump and checked my wiring and checked the level of the disconnect and the heat pump. Inspected the outdoor components Everything is in good working order.
Completed AC tune up for 2.5 Ton Heil heat pump system with 10KW electric heat kit Cleaned washable filter; a 16x20x1 filter would also work for this system. Indoor and outdoor coils in good condition Inspected wiring, controls, electric motors and components; left estimates for surge protectors. Also provided estimate for Honeywell S1200 smart thermostat which will allow for better control of electric auxiliary heat use. Will use outdoor temperature as a lockout point for electric heat. Measured temperature split and static pressure Inspected drains; has an overfill protection switch but there is no water shut off on the floor. Provided estimate fo wet switch water safety that will shut unit down if water is detected on floor near equipment Checked integrity of compressor motor (mega ohm test) Assessed refrigerant charge checked pressures. Heating 352/108 Cooling 317/106 6° Subcooling outdoor temperature 42°. Used charging jacket. AC system operating well at this time but l
3/16/26 Dan I arrived for a customers electric hot water heater 50 gallon not working. The customers hot water heater is about eight years old. I went through the diagnostics of the water heater found lower element is failed. The upper element is good. I gave the customer few options two different options for replacement of his 50 gallon electric hot water heater with a rheem or a Bradford white . He decided to go with a new lower element I collected in full for the lower element cost and a diagnostic for today. I am scheduled to go out tomorrow to replace his element on his hot water heater. I collected for $737.67 paid in full by cc. Please send the customer a hard copy of the invoice .
Luis and Mike 3-13-26 replacement of indoor coil for upstairs indoor head, pressure test system 400 psig and held pressure for over 30 minutes. Triple evacuation and add factory charge 6 lbs 5 ounces. Test system operation ok.
2/12/26. Found Navien tankless water heater locking out on a vent blockage error code. Found that the installing contractor used a dryer vent hood for the intake. There is a flap inside that was sucking shut and blocking off the intake. Provided estimate to remove internal cover and flush tankless water heater. Removed cover and flushed heat exchanger thoroughly. Water heater is working properly at time of service.
3/11/26 Dan I arrived to the customers home to service their 8 yr old oil furnace system. I started with checking the air filter and replaced , the filter size is a 413 supplied by the customer . I checked all my electrical connections and voltages. I checked and replaced my strainer and nozzle , and the oil filter. I inspected and set my electrodes for proper gapping for optimal performance. I inspected the flue pipe for corrosion and pitting. Inspected my heat exchanger and the chimney for clearance. I bled the oil burner and tested system for smoke and combustion. I took temp rise splits at the return and the supply. Everything is running fine at this time of service. I collected for the oil and a/c contract renewal for his main house for $399.00 and replaced his Garber oil filter, which is $38.25. The customer is going to pay for his mini split in the spring for a/c only . The customer was also curious on a cost for a new oil tank. He’s not looking to do it now . I gave h
Estimate
Case# 00271847 . Found where the system had previously leaked. Found novo water softener stuck in advancing to rise cycle. Called novo tech support. Found motor inside turning and it was getting 14.1 v ac. Their recommendation was to replace novo head assembly part # 15020484-1v. Tools needed: 6001016, 60010117. Need to get pricing and availability from distributor to provide repair quote. Shut off valves at head for now.
Performed precision gas boiler tune up on 2019 Weil McLain high efficiency boiler. Checked all electrical connections and components. Found a lot of air in the loop on 1st floor, purged loop of air. Ran all three zones made sure they were getting hot. Tested condensate. Performed combustion test. Found system has a watts 1 1/4 duo micro bubble air separator that is not getting rid of air. Provided estimate to replace air separator head and inside media. Gas boiler is working properly at time of service. Usually every 5 years media and air separator top.
Luis 3-2-26 customer called in for no heat, Lennox 90% heater manufacturer date is from 2024. No power to heater. Found tripped GFCI I reset outlet and test operation, tenanted mentioned this has happen couple times, I noticed condensation pump for heater and water heater are plugged in the same outlet. Heater circuit a connected on the load side. If customer counties to have issue we will need to replace GFCI and connect heater line to non load connections. Performed combustion test on heater ok system is now heating. Emailed estimate to replace GFCI. I noticed water heater tankless leaking water from relief valve. Tenant said other contractors have done some work to it. They are aware relief valve is leaking.
Estimate
Luis 3-2-26 performed second floor heat pump inspection air handler and outdoor located in second floor closet. Unit is from 2006. Test back up heat 5 kw replaced filter, inspect coils and electrical. Check outdoor heat pump compressor and other components, refrigerant r22 levels. Unit is losing-lot of efficiency and capacity. Customer is aware unit condition and will think about replacement soon. First floor heat pump trane HP from 2024. Customer has oil as back up. Service by another company, customer would want us to do tune up in oil furnace starting fall 2026. Replace air filter. Test airflow check temperature rise and check outdoor heat pump ok. Electrical components ok. Refrigerant levels and pressures ok. Heat pump is working properly at the time of service. Office to follow up with customer.
Completed heat tune up for heat pump with 20KW electric heat kit, System dates to 2012; 14 years old. 20x20x4 filter ok; recently replaced by homeowner Indoor and outdoor coils in good condition. Inspected wiring, controls, electric motors and components. 20KW electric heat kit 82A: Good Measured temperature rise and static pressure Inspected drains. Trap does not have overfill protection or cleanout. An EZ trap with float/overfill protection switch is preferred. Provided email estimate for EZ trap. Condensate discharge tubing severely discolored. Condensate pump has long discharge time. Provided email estimate to replace Verified integrity of compressor and defrost cycle Checked refrigerant charge/pressures. With homeowners approval completed humidifier maintenance Replaced Aprilaire 35 water panel, cleaned housing, verified operation and water flow. Heat pump operating ok at this time, but is beyond what is considered replacement age for heat pump system. Recommend replacing
Luis 2-26-26 Trane heat pump inverter from 2024: Perform heat inspection on a heat pump customer just replace both filters check attic system flush and test condensation drain line test ez trap OK check airflows supply and return air, check outdoor unit refrigerant pressures and electrical, used inverter board to check system operation ok, test back up heat 10 kw ok. System is working properly.
My appointment was for a follow up Quality Assurance visit post installation of a new HVAC system. Dan R. explained the protocols he was looking for and made a minor adjustments to the installation of the system.
I Arrived to the customers home for a Q.A INSPECTION on a Trane heat pump system. I checked all my electrical connections and voltages . I made sure all wiring and connections were completed in a neatly manner. I checked the air filter and replaced if needed filter size is a 213. I made sure the system had all the proper accessories tied into the equipment. I Inspected the indoor coil and tested electric heat package. I looked at the outdoor heat pump and checked my wiring and checked the level of the disconnect and the heat pump. Inspected the outdoor components and unit pressures. Everything is in good working order.
Clean blower wheel with chemicals . 2/26/26 Dan I arrived to the customers home to clean there mini split On the third floor. I removed the cover of the mini split, brushed and cleared the wheel of dust and debris before cleaning with solution. I wrapped the unit and sprayed with the cleaning solution, and scrubbed the wheel and housing. When completed I ran the blower to dry out the mini split and then I tested the mini split in heat mode. I brought the customer up to show her the results, and She’s pleased. Collected balance for $189 contract and cleaning of the mini split. Total due $562.36 paid by cc.
Fully assessed loud noise from heat pump. Talked to tennet about situation. He mentioned that the it sounded like the fan blade was hitting something. Gave heat pump a call for heat and tested refrigarant pressures. R410a refrigerant pressures were 301/89 which was good. Performed defrost test on defrost control board, worked just fine. Checked temperature rise at indoor unit. More than likely there was some ice that didn’t completely defrost at outdoor unit. Explained to tennet that if this would happen again he can take hot water from the faucet and pour it over the ice to defrost. Heat pump is at replacement age but is working at time of service.
Reviewed information and measured equipment. Prepared quote to replace heat pump and ahu.
Fully assessed 2013 Lennox slp98. Gas furnace. Found that there was rust stains in the cabinet from water leaking. Found one water leak was from the rubber sleeve above inducer motor. Recommend to homeowner that because the furnace is 13 years old would recommend considering replacing gas furnace a/c. Homeowner wants to get the system looked at in the spring to decide. Also provided homeowner a maintenance plan estimate. She will call the office to make a decision.
Performed precision heat tune up on (2) 2017 amana heat pump systems. Replaced (2) 16x24x1 air filters. Checked all electrical connections and components. Checked temperature rise. Cleaned flame sensors. Inspected burners. Checked gas pressure. Found no surge protection on blower motors, provided estimate to install. Also found no water protection with finished basement floors, provided estimate to install wet switches. Performed combustion test. Both gas furnaces are working properly at time of service.
Arrived to the holiday inn express for 2 heat pump check ups on a 3 yr old Amana heat pump system and a luxaire 14 yr old system . I checked all electrical connections and voltages . I checked the air filter and replaced , filter sizes are 20x22x1 and 16x20x1 . Inspected the indoor coil and tested electric heat packages on both systems. Took temp splits for the electric heat and amperage draws. I looked at the outdoor heat pumps and tested for an outdoor btu outputs. Inspected the outdoor components and unit pressures on both systems. Everything is working fine with the Amana system , but the luxaire it’s very low on charge and the compressor doesn’t sound good. It’s 14 yrs old it’s past its life expectancy and should be replaced. Recommend an estimate to be completed. It is working with aux heat .
2/4/26 Heating check up on a 1 year old 410A Bosch Heatpump. Started tuneup at indoor checking electrical connections and electric heat strips, found all electrical components to be functioning properly. Tested my return and supply temperatures and found a temp rise of 24 degrees which is in appropriate range. Tested static and found total static to be .4inwc. Filter was replaced today. Visually inspected coil and blower motor, both in good condition. Filter was replaced today. Homeowner has a REME halo air purification system but the UV light has gone out, UV bulb needs to be replaced. Homeowner wants to move forward with UV bulb replacement and paid 50% deposit today. At outdoor I inspected line set and inverter board, both in good condition. Checked total system voltage, which is running at 248volts, and compressor amps, running at 5 amps. checked refrigerant levels and found suction pressure to be 87 and liquid pressure to be 248, refrigerant levels in good range. System
Luis 2-13-26 pressure test and look for leaks. Check all indoor connections, check outdoor connections and coils, found second floor indoor head coil #B leaking, I called manufacturer to find warranty status and availability. Provided estimate for repairs. Part is under warranty not the labor, and other material needed. I emailed estimate. Customer will call office sometime next week to schedule repairs.
Dillion is a great representative for DiBiase HVAC. He was prompt and courteous and explained all available options to my HVAC needs.
Luis is an excellent technician who always explains the procedures he is implementing. And provides options and recommendations.
Excellent, prompt service
BDan always does an excellent job when servicing our HVAC system. He just completed a thorough cleaning job on our heater. He also calls to make appointment to do a service review of our A/C unit when it’s time for nicer weather. It’s easy to ask him additional questions which he analyzes and gives you a professional answer
Luis was polite, articulate and direct. Highest praise!
As always, happy with my seasonal service & the Techs!
Another successful service call by the magnificent Luis!
I selected DiBiase for the replacement of my old central air conditioning units with new heat pumps. I received a fair quote for the job. The work was performed quickly by the Dibiasi Team. The new units are functioning well, and the updated system has improved our home greatly. The crew took great care to protect our house while they did the job. I would recommend that anyone considering a major HVAC project strongly consider DiBiase.
Aaron identified the cooling issue very quickly. He was efficient, personable, and professional. Great overall experience!
Aaron showed up on time and got right to work on our A/C unit. He was very knowledgeable, helpful and informative about what he found and clear regarding solutions to fix it.
Hello Bil! Thank you so much for the great review! We're glad to hear Aaron provided timely, professional, and informative service. We’ll be sure to pass along your kind words to him. If you need anything else, we’re always here to help!
Kurt has worked on my heating system and my A/C system. He knows his stuff and is willing to take the time to explain what he has found as well as show me photographs of the parts that need replacement. I appreciate his work and dedication .
He explored options for installing a new a/c unit at a price I could meet as I am on a fixed income. Very helpful.
Arrived on time and completed the work in a timely fashion
Luis arrived on time and tweaked the factory settings to make the new a/c unit work as efficiently as possible and afterward took the time to explain what he had done.
Thanks so much to Luis for being prompt and efficient. He explained all the procedures he was doing and made common sense suggestions.
Kurt and a trainee arrived on time and were very professional. Kurt explained everything during the process. The work was completed in reasonable time to my satisfaction.I have used DiBiase many times in the past. Good company.
Hi John! Thank you for being a loyal customer and for taking the time to share your experience! We're glad Kurt provided professional service and clear communication throughout the process. We appreciate your continued trust in DiBiase and look forward to serving you again!
Luis did a great job explaining what things needed to be done (and the costs of those items). Happy with the outcome: an efficient and well-running AC unit!
Hi Craig! Thank you for the wonderful review! We’re so glad to hear Luis took the time to clearly explain everything and that you're happy with the results. A well-running, efficient AC is exactly what we aim for! We appreciate your trust in DiBiase and look forward to keeping you comfortable all year long.
Had an issue with new device / install and panel needing replacement . Nerve wracking and Nathan was calm, cool and competent.
Hi Judy! Thank you for taking the time to share your experience! We understand how stressful unexpected issues can be, especially with a new installation. We're glad Nathan was able to provide the calm, confident service you needed. We’ll be sure to pass along your kind words to him. If you need anything else, we’re always here to help!
Good service
Luis always does a great job
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.
Another great experience. Aaron was on time, pleasant, courteous, and very thorough. We’ve been clients for almost four years now and, have had a great experience every time. Every technician that has come to our home to perform our seasonal service have been very professional. That also goes for the appointment schedulers and the after hours answering service. For me to give good reviews, they must be good because, I can be difficult and critical when it calls for it. They’re top notch!
A real professional and very knowledgeable
Hi Gary! Thank you for the great feedback! We're so glad you had a positive experience and found our team to be professional and knowledgeable. We truly appreciate your support and look forward to helping with any future HVAC needs!
Install went well. A new heat pump was installed to replace a 20 year old AC system. The installers got to my house on time and got everything installed by the end of the day and it was tested and it works well so far, both heating and cooling. The installer was professional and pointed out some features about the blower in the attic and the outside unit. Great job. Couldn't be happier with what was done.
Hello Pete! Thank you for the great review! We’re so glad to hear the installation went smoothly and that you’re happy with your new heat pump. Our team takes pride in being punctual, professional, and thorough, so it’s great to know that came through in your experience. If you ever have any questions about your system, don’t hesitate to reach out. We appreciate your trust in DiBiase Heating and Cooling!
Very knowledgeable Went through all issues and options Explained everything Recommend good products with good prices
He’s a good kid. Very polite, thorough.
We had our whole system replaced. Furnace, AC unit and hot water heater going on four yrs now. We just renewed our service contract. We’ve had a different technician almost every time annd they’ve all been great! I’m old school. I believe in good service, being on time, and most of all, honesty. DiBiase has batted 1000 since day one!
Kurt went out of his way late Saturday night to help with hvac issue at my home. It was going to be cold/snowy out tonight and honestly felt like he wanted to come out and help. When he arrived he was more than respectful, friendly and personable. My very curious 2 year old and him had a full conversation in the basement while he was doing his test. Ultimately , the problem was fixed and he left a great first impression for DiBiase. I will be asking for him for any future visits if needed.
Hi Daniel! Thank you for sharing your experience! We’re so glad Kurt could help, especially on a cold and snowy night. It’s great to hear he made such a positive impression and even had a conversation with your little one! We’ll be sure to pass along your kind words, and we’d be happy to have him assist you in the future. Stay warm!
Nathan was a great technician. He talked through the issues with me and got our heater working very quickly. Would highly recommend!
Hey Scott! Thank you for your kind words! We're so glad Nathan took the time to walk you through the issues and got your heater running in no time. Providing fast, thorough, and friendly service is what we strive for every day. We truly appreciate your recommendation and look forward to helping you again whenever you need us!
I could not be happier with DeBiase. Our furnace was having issues yesterday, and Kurt is the technician who helped us on day one. He replaced a couple things trying to get our furnace running. Without explaining in a long drawn out story, on day 2, there was a big problem that came from replacing one of those parts. And it really wasn’t anyone’s fault, just bad luck. So Dan came by day 2. It was a pretty unusual problem. He went above and beyond with checking/cleaning everything, and got the furnace working. The cleaning isn’t “perfect” but it’s an imperfect scenario. Both techs were very thorough and professional. Their work was clean, they were honest, and personable. Felt like these guys really care about the customer, and the quality of work they deliver. I didn’t sign up for a contract or anything yet, but I will not be going anywhere else for my HVAC needs in the future. Thanks again, guys.
Was on time, very polite and knowledgeable.
Kurt was highly responsive today (New Year’s Day) when my heat stopped working. He is real nice but also demanding on himself when diagnosing equipment. He seems like a great problem solver. Thank you!
Tim was very thorough in diagnosing the problems with our heaters and working to repair them.
I received a quick call back and scheduling for service at our facility. Luis has been here before and every time has been a pleasure to work with, his knowledge of our equipment and the systems have helped get things up and running very quickly. He explains the situation and what is needed so I'm confident of the repairs.
Excellent work by the DiBiase team (Conner and Liz). We used them to insulate our house. Very professional outfit. Very polite, friendly and kept the entire house very clean while they did their work. I would whole heartedly recommend them.
Hello Shashank! Thank you for your thoughtful review and recommendation! We’re glad Conner and Liz delivered professional, courteous service while keeping your home clean throughout the insulation process. Providing top-notch customer care is always our goal. We appreciate your trust and look forward to helping you with any future HVAC needs!
