Exton, PA, Cooling Services
Are you ready for the summer heat and humidity? You need to ensure your air conditioner is operating correctly so you can make sure your family is cool and comfortable all summer. Call our experts at DiBiase Heating and Cooling Company for complete AC services in Exton, PA.
DiBiase Heating and Cooling Company offers 24/7 services to get your system up and running quickly. We provide complete cooling services to Exton, PA, and the surrounding areas, including:
- Commercial HVAC services
- Air conditioning repairs and maintenance
- Air conditioning installations and replacements
- AC filter replacements
- AC refrigerant leak repairs
- Smart thermostats
- Air handler services
- Ductless mini split AC services
- Evaporator coil services
AC Emergency Repairs: Why Your Air Conditioner Is Leaking
When you see moisture leaking from your air conditioner, it can be alarming. You might immediately wonder what the moisture is and what’s causing it. While some moisture can be expected, others can indicate you need emergency air conditioner services.
Some potential problems that can cause AC leaks are:
- A clogged condensate line.
- A rusty condensate pan.
- A dirty or frozen evaporator coil.
- A low refrigerant level.
- Dirty air filter.
It’s essential to call our experts for emergency AC repairs as soon as you notice moisture leaking from your system. The faster our DiBiase Heating and Cooling Company professionals can repair your unit, the sooner they will restore safety.
Expected Timeline for AC Installations
When you schedule air conditioner installations in Exton, PA, it’s essential to understand the process and how long the work can take to complete.
This will prepare you for what to expect during the AC replacement and how large of disruption it will be to your household. It also lets you prepare for how long you will be left without a working AC unit, as your house can be hot and uncomfortable.
The timeline will vary by project, but AC contractors estimate the installation can take 4 to 8 hours. This includes removing the old unit and getting the new one up and running.
Benefits of Installing a Ductless Mini Split AC System
When selecting a cooling system, there are numerous benefits to installing a ductless mini split AC system in your house. Some of the top advantages can include:
- A more energy-efficient unit that will help you reduce your energy bills.
- The ability to allow for zoning in your house, controlling the temperature in individual rooms.
- An easy installation process.
- Small, flexible designs that can be mounted on walls or ceilings.
- A quiet unit that makes less noise than a traditional forced-air unit.
- A unit that doesn’t require ductwork to transport the air.
Exton, PA, Heating Services
To keep your house warm and cozy all winter, getting your heater repaired quickly is essential. Call the heating contractors at DiBiase Heating and Cooling Company for emergency heater repairs in Exton, PA. We offer 24/7 services for your convenience.
Schedule services with a trusted professional when you need heater maintenance, repairs, or installations. DiBiase Heating and Cooling Company provides complete heating services to Exton, PA, and the surrounding areas, including:
- Thermostats
- Commercial HVAC services
- Heater repair and maintenance
- Heater installation and replacements
- Geothermal heating & cooling services
- Boiler services
- Heat pumps
Schedule Emergency Heating Repairs For Carbon Monoxide Leaks in Exton
There are many risks to running your heater in the winter months. While these can adequately keep your house warm, they also pose risks to your household.
One of the biggest threats is a carbon monoxide leak. Carbon monoxide leaks can happen suddenly. If this occurs, it can be incredibly dangerous for your family – even deadly.
In a heating system, combustion occurs in the heat exchanger, and air circulates around the outside of the unit. If there is a crack in the heat exchanger, then the combustion is incomplete, and it can create a carbon monoxide buildup. If this creates a leak, it can put your family at risk.
When you need emergency heater repair services, call our company for help. DiBiase Heating and Cooling Company provides the ultimate customer experience in Exton, PA. We guarantee 100% of your satisfaction!
Symptoms That Indicate You Need a New Heater
Do you need to replace your heater ? It’s essential to watch for key symptoms. Our experts recommend watching for the following signs:
- An aging unit: If your unit is nearing the end of its lifespan, it can be time to replace it.
- Rising energy bills: If your monthly utility bills are increasing, it can indicate your unit is working too hard to warm your home.
- Bad indoor air quality: If you’ve noticed more respiratory issues while you’re in your home or seen more dust piling up around your house, it can indicate your system is not adequately removing particles from the air.
- Uneven heating in your house: If you notice hot and cold spots around your home, it can indicate your unit is not efficiently heating your house.
- Odd smells: If you start to smell exhaust or foul odors, it’s time to replace your system.
Key Components in Your Heat Pump
Numerous parts of your heat pump perform essential functions. Some key components can include:
- Outdoor unit: The outdoor unit contains a coil and a fan.
- Indoor unit: The indoor unit, or the air handler, also includes a coil and a fan.
- Refrigerant: Refrigerant absorbs and rejects heat as it circulates through the system.
- Compressor: This pressurizes the refrigerant and moves it through the unit.
- Reversing valve: This changes the refrigerant flow, allowing the unit to switch between heating and cooling.
- Expansion valve: This regulates the flow of the refrigerant as it passes through the system.
How an Energy Audit Can Help You Save
An energy audit is a powerful tool to help homeowners in Exton reduce energy waste and lower utility bills. At DiBiase Heating and Cooling Company, our expert team conducts thorough audits to identify areas where your home is losing energy, such as drafts, poor insulation, and inefficient systems.
Once we identify problem areas, we provide tailored recommendations, including air sealing, insulation upgrades, and other energy-saving solutions. By addressing these issues, you can enjoy a more comfortable home while significantly cutting down on energy costs. Let DiBiase help you save money and improve your home’s efficiency today!
Should You Repair or Replace Your Water Heater?
Deciding whether to repair or replace your water heater can be challenging.
If your water heater is less than 10 years old and experiencing minor issues like inconsistent heating or small leaks, a professional repair may be the best solution.
However, if your unit is over 10-15 years old, frequently breaking down, or no longer meeting your household’s hot water needs, replacement is often the more cost-effective option.
Upgrading to a new, energy-efficient model can improve performance, lower energy costs, and provide reliable hot water for years to come. Contact DiBiase Heating and Cooling Company to assess your system and help you make the best decision for your home.
Which Water Treatment System Is Right for Your Home?
Choosing the right water treatment system depends on your home's specific needs.
Consider a whole-home filtration system if your water has an unpleasant taste, odor, or visible impurities.
For homes dealing with hard water issues—such as mineral buildup on plumbing fixtures and appliances—a water softener is an ideal solution to protect your home’s water system and improve water quality.
DiBiase Heating and Cooling Company offers both filtration and softening solutions, tailored to ensure your home receives the best possible water treatment. Contact us today to learn which system is right for you!
Recent Jobs and Reviews in Exton, PA
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting a high level of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, punctuality, and efficiency demonstrated by the service team. A dominant theme throughout is the technicians' exceptional communication skills, with reviewers frequently praising how thoroughly issues were explained in clear, understandable terms. The company's customer-focused approach emerges as a standout quality, with multiple mentions of staff going above and beyond expectations, taking extra time to answer questions, and showing genuine care for customer needs. Reviewers repeatedly highlight the knowledgeable and friendly demeanor of the technicians, noting their respectfulness toward property and their ability to provide detailed assessments. The thoroughness of inspections and maintenance visits receives particular acclaim, with customers expressing confidence in the quality of work performed. Many reviews emphasize positive ongoing relationships, indicating strong customer loyalty and satisfaction with repeat service experiences. The sentiment of trust is evident, with customers appreciating honest recommendations and feeling empowered to make informed decisions. Overall, the tone is enthusiastically positive, conveying a sense of relief and satisfaction that the company delivers exceptional, reliable service that exceeds modern expectations for integrity and customer care.
Exton, PA at a glance
DiBiase Heating and Cooling Company has completed 25 jobs in Exton, PA between July 2026 and September 2026.
The 38 customer reviews shown here average 5.0 out of 5.
The most recent job was on September 30, 2026.
DiBiase Heating and Cooling Company has completed 155 jobs in Exton, PA in the last 12 months. The first job there was in December 2023.
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Job Locations and Reviews
On 9/30/26, I thoroughly assessed a cooling issue with a 2022 Bosch heat pump system. Upon initiating a cooling call, the outdoor unit activated, but the blower motor did not. The ECM blower motor rocked back and forth a few times before the system shut off. After checking for 240V and 24V power to the motor, it was determined that the ECM blower motor had failed. I explained to the homeowner that additional failures could not be ruled out due to a possible power surge. I provided an estimate for a warranty blower motor replacement and a heavy-duty surge protector. The homeowner opted for the repair only. I sourced a new motor, installed it, and tested the system. The temperature split was 20 degrees, and R410a pressures were 304/130, confirming proper operation.
On 9/30/26, I conducted a comprehensive heat pump check-up on a six-year-old system. I began by examining all electrical connections and voltages to ensure proper functionality. The air filter was checked and found to be in good condition, with the correct size being 401, and the humidifier was serviced with an #35 filter. I inspected the indoor coil and blower motor, measuring amperage draws to confirm efficiency. Indoor temperature splits were taken at the supply and return points. The outdoor heat pump was tested for BTU output and inspected for any issues. Unit pressures were also checked, and everything was found to be operating correctly. The service was completed, and payment of $189.00 for the service agreement renewal was collected via credit card.
9/25/26 Dan I Arrived to the customers home for a heat pump check up on a 3 yr old Bosch system . I checked all electrical connections and voltages . I checked the air filter and replaced, filter size is 18x20x1 . Inspected the indoor coil and the blower motor and checked the amperage draws. I took indoor temp splits at the supply and return. I looked at the outdoor heat pump and tested for an outdoor btu output. Inspected the outdoor components and unit pressures. Everything is working fine at this time of service.
9/25/26 Dan I arrived to the customers home to service their 1 yr old 95% Trane gas furnace system. I started with checking the air filter and found good , the filter size is a 413. I checked all my electrical connections and voltages. I inspected the heat exchanger and tested the burners , flame sensor and the igniter. I water tested all tubing and hoses and inspected the collector box . I inspected the exhaust and fresh air pipe for restrictions and bellies. I inspected the inducer and the blower motor operation. I checked and tested for combustion and took temp rise splits at the return and the supply. Everything is running fine at this time of service.
Completed heat tune up for modulating natural gas furnace. Installed April 2022 Replaced Aprilair 413 filter Completed humidifier maintenance: new 35 water panel. Cleaned housing and tested humidifier. Bypass damper open. Water flow to solenoid Good. Set humidistat to target 35%RH. Inspected heat exchanger, burners, flue pipe, inducer assembly and hoses Inspected hot surface ignitor and verified resistance with meter Cleaned flame sensor and verified flame rectification circuit Measured temperature rise and static pressure Checked wiring, controls, electric motors and components; blower motor surge protector is installed Inspected drain and pump. Combustion, draft and smoke tests: Pass Gas furnace is operating well at this time. Completed Heat tune up for 12,000 BTU 1:1 Minisplit. Flushed drain pan. Cleaned washable filters Inspected wiring connections, amp draw and voltage. System has power monitor/surge protector. Verified refrigerant charge and temperature rise in heating. M
I had a routine service call scheduled. Barry was thorough and courteous. DiBiase has always been responsive and gives great service whether it’s a routine call or something more.
50 gallon electric water heater Rheem has water in pan. Locked out on built-in water alarm. The water in the pan is NOT coming from the relief valve. The relief valve piping is dry as is the the part of the pan directly under neath it. There is a small tank leak. New water heater is needed. I dried the water sensing rope and left outside pan for temporary hot water. If leak gets worse you must close the valve and turn water heater off. The expansion tank is failed (water logged) needs to be replaced as well Water pressure 58/psi: Ok I used Rheem warranty verification and there is a tank warranty until Feb 14 2031. However this is through Home Depot who typically wants the company whose phone number is listed on the water heater. Our staff will contact Rheem then the homeowner tomorrow to see if we can do the water heater replacement under warranty. Also provided estimate for new electric water heater with leak sense and 8 year tank warranty AND estimate for professional electric
Completed Heat tune up for (2) Head Minisplit system *Dibiase install May 2019. Cleaned washable filters. Cleared drain pans and tested drain lines by pouring water directly.y into pans. Inspected wiring, controls and electric motors. Equipment has surge protection. Ran system in cooling first and verified superheat and temperature split at each indoor head. Then ran system in heating. Checked temperature rise at each indoor head and refrigerant charge System operating well at this time.
9/10/26. Performed precision heat tune up on 2019 amana gas furnace. 16x25x4 air filter is ok. Checked all electrical connections and components. Checked resistance of hsi. Cleaned flame sensor. Checked temperature rise. Performed combustion test. Also brought 5 bags of salt for water softener. Poured (1) bag in salt tank. Gas furnace is working properly at time of service.
9/9/26. Performed precision heat tune up on 2013 Lennox heat pump and 2008 trane heat pump system. Air filters home had to replace. Checked all electrical connections and components. Checked operation of emergency heat. Checked temperature rise. Cleaned out ez traps. Checked condition of outside coils. Tested capacitors. Found no surge protection on trane Ecm blower motor, provided estimate. Checked refrigarant pressures and temperatures. Found trane heat pump system running a high head pressure in heating mode possible sticking txv at outdoor unit. Recommended to customer that due to being a 2008 would recommend getting replacement options. Both heat pumps are working at time of service.
Luis 9-3-26 Performed heating maintenance on 3 heat mini split, Daikin heat pump with three indoor heads. cleaned air filters. Checked voltage, amperage and electrical connections. Checked btu output. Started heat pump checked refrigerant charge and temperature rise across coils. System in good operating condition at this time.
Completed tune up for oil boiler under new plan membership. Boiler has 4 space heating zones controlled via relay panel and circulators Expansion tank, feed valve, pressure relief valve and indirect tank were replaced last year. Homeowners had another company maintaining whose owner retired from the business this year. -Cleaned heat exchanger and flue pipe. Flue pipe needs barometric draft regulator damper. Provided email estimate to install 5” smoke pipe tee and 5” barometric damper and Replace (1) 5” elbow with a smoke pipe elbow Replaced RF1 filter at oil tank and spin on filter near burner. Homeowner provided spin on filter - Checked all burner components: cad cell eye, primary control, ignition transformer (Riello F5) Replaced 1.10 80°B nozzle, cleaned nozzle assembly. Strainer ok. Electrodes ok -Combustion, smoke and draft tests: Pass Inspected hydronic components many of which were replaced last year. There is one Copper pipe that has corrosion (Supply teed into return wit
8/27/26. Performed precision a/c tune up on 2022 and 2025 Bosch heat pump systems. Replaced aprilaire 413 air filter ( provided by homeowner). Replaced 18x20x1 air filter. Checked all electrical connections and components. Brushed out ez traps. Checked temperature splits. Found no surge protection on 2022 air handler, provided options to add surge protection. Checked all refrigerant pressures and temperatures at digital control boards at outdoor units. Booth heat pumps are working properly at time of service.
8/19/26 Dan 2nd floor system wasn’t working do to the condensation pump being full of water it tripped the safety. Found ez trap and drain line is clogged. I cleared the lines and tested multiple times . The a/c is back on and running. The customer did sign up for a single contract for the 2nd floor amana system . Everything is draining and working properly at this time. I collected for $516.25 for today’s service, paid by cc. Please schedule the customer for his 1st cleaning in the fall 2026
Philadelphia met with homeowner Mike. They are good friends. Quoted heat pump and coil options as well as complete system options. Customer is in the mindset of when he has to replace it when it finally fails. He’ll probably start with just the heat pump coil for money reasons will also need financing. He will call Bill if and when it dies to get the ball rolling to replace.
8/13/26. Fully assessed no cooling situation on 2017 Rudd heat pump system. Went downstairs when I arrived and gave system a call for cooling situation. Found water all over the floor around furnace. Homeowner recently replaced his own circuit board. Checked over wiring and dip switch settings. Went outside and checked r410a refrigerant pressures they were 301/95 with 20 subcooling and 32 superheat with a 29 degree evaporator coil, this is freezing pressures. Removed sensing bulb from suction line pipping and gave system a call for cooling again. Suction pressure did not improve. Txv is un responsive. Provided estimate to replace indoor txv but highly recommended replacement of system. He is going to decide next steps.
Completed AC tune up for 3 Ton Bosch heat pump inverter system Installed by Dibiase 4/18/23 Replaced Aprilaire 401 filter Indoor and outdoor coils in good condition Inspected wiring, controls, electric motors and components; left estimates for surge protector for indoor equipment. Outdoor unit has surge protector. Measured temperature split and static pressure Inspected drains; cleared EZ trap, tested pump; sprayed drain pan with drain treatment (will control odors and minimize likelihood of drain clog) Assessed refrigerant charge checked pressures. 12°SC 8.5° SH Excellent Homeowners are I’m the process of selling the house. Not necessarily interested in plan membership. Left email estimate. AC system operating well at this time.
7/28/26 Dan I arrived to the customers home to service their 13 yr old trane a/c system. I checked the wiring connections and the voltages . I checked and replaced the indoor air filter , filter size is a 16x25x4 (supplied ), it can use a AA413 . I Inspected the indoor coil and tested the primary drain pan with water and flushed the drain line and cleared. I Took indoor temp splits at the return and the supply and checked the blower motor condition and operation. I looked at the outdoor unit wiring connections and voltages . I inspected the outdoor components and checked my unit pressures by using super heat sub cool method. The system is currently operational but past normal life expectancy. Replacement of system is recommended in the near future. I did leave the customer a few estimate options for water safeties and the correct air filter . The customers will review these options with their son .
Luis 7-20-26 Performed ac tune up on two heat pumps. Second fooor and basement. Change both filters. Flush drain test pumps ok. Check airflows supply and return ok. Inspect coils and blower. Check outdoor unit refrigerant pressures and levels ok. First floor unit under manufacture specifications. Second floor unit uses r22 refrigerant. System currently operational but at end of normal life expectancy. Due to age and likelihood of issues moving forward, replacement of system is recommended. Customer will continue to run system until units needs to be charge with refrigerant again.
I arrived for a 50 gallon electric hot water heater not working not producing hot water. I found I found the breaker was tripped. I checked my water pressure checked both elements and thermostats. My top element was OK. The bottom element was failed. I gave the customer a few options. I gave her the option to replace the element and I gave her an option for a water heater replacement talking with the customer. She decided on going with a new water heater, she is scheduled for Monday. We did take an extra three hours off the water heater purchase, for the meantime, the bottom element and capped off so she will least have a little bit of warm water for the weekend. Please collect full payment for the water heater when completed I collected for my diagnostic fees for looking over the water heater and capping off the bottom element . Total due for today is $171.00 paid by cc.
7/17/26 Dan I arrived to the customers home to service their 4 month old trane a/c system . I checked the wiring connections and the voltages . I checked and replaced the indoor air filter , the filter size is 20x23x1. I Inspected the indoor coil and tested the primary drain pan and cleared and tested the water drains and traps if applicable. I Took indoor temp splits at the return and the supply and checked the blower motor condition and operation. I looked at the outdoor unit wiring connections and voltages . I inspected the outdoor components and checked my unit pressures by using super heat sub cool method. System in good operating condition at this time.
Luis 7-15-26 • Replace combustion blower and air venturi Test system operation ok. During today’s repair I noticed one of the screws on manifold is stripped (going into Venturi) next time we work on gas side we will need all four new screws.
Luis 7-14-26 Customer called in for no cooling. found thermostat in the off position Upon arrival. test system operation from thermostat set to cooling lower than room temperature, outdoor heat pump came on but no operation from blower. After troubleshooting found control board not energizing the motor. Test fan motor speeds by hot wired motor. Fan motor works. I provided estimate to replace board. Customer has had issues with current unit I mentioned to customer about system replacement, customer does not want to explore system replacement option at this time. Emailed estimate for repair and recommendations. Customer has cooling since motor is wired to run all the time. Customer will call office when ready to move forward with repairs.
Removed screws that were blocking the filter from sliding in. Put new filter in. customer says we caused nail pops to her ceiling drywall from us walking in the attic and putting in insulation.
Estimate
Installed (2) X13 blower motor surge protectors and (2) wet switches. 1 wet switch and 1 surge protector at unit #1 1 wet switch and 1 surge protector at unit#2. Tested wet switch on each system. Wet switches and float switches are wired in series to break power to the thermostat altogether. Both system operating well at this time. I caused a piece of plaster and a small part of the paper face of the drywall top pop on both sides of the wall when I was working. I informed Joe. The company is going to get a drywall contractor and they will give us the bill.
emergency call on a Sunday. Dan called early and came right out and fixed the minor issue.
Great Service
Dan thoroughly cleaned and checked my system. He was friendly, respectful and explained everything. Everyone at DiBiase is great.
Great service from Barry and DiBiase!
Tony began the conversation trying to save us money. He is very in touch with the needs of the homeowners he is talking to. He is down to earth but professional and very knowledgeable about the products he is recommending. This is the second time I have talked to Tony and I thoroughly enjoyed both opportunities.
Thanks Dan! Great service as usual!
My appointment was for a follow up Quality Assurance visit post installation of a new HVAC system. Dan R. explained the protocols he was looking for and made a minor adjustments to the installation of the system.
Dillion is a great representative for DiBiase HVAC. He was prompt and courteous and explained all available options to my HVAC needs.
Luis is an excellent technician who always explains the procedures he is implementing. And provides options and recommendations.
Excellent, prompt service
BDan always does an excellent job when servicing our HVAC system. He just completed a thorough cleaning job on our heater. He also calls to make appointment to do a service review of our A/C unit when it’s time for nicer weather. It’s easy to ask him additional questions which he analyzes and gives you a professional answer
Luis was polite, articulate and direct. Highest praise!
As always, happy with my seasonal service & the Techs!
Another successful service call by the magnificent Luis!
I selected DiBiase for the replacement of my old central air conditioning units with new heat pumps. I received a fair quote for the job. The work was performed quickly by the Dibiasi Team. The new units are functioning well, and the updated system has improved our home greatly. The crew took great care to protect our house while they did the job. I would recommend that anyone considering a major HVAC project strongly consider DiBiase.
Aaron identified the cooling issue very quickly. He was efficient, personable, and professional. Great overall experience!
Aaron showed up on time and got right to work on our A/C unit. He was very knowledgeable, helpful and informative about what he found and clear regarding solutions to fix it.
Hello Bil! Thank you so much for the great review! We're glad to hear Aaron provided timely, professional, and informative service. We’ll be sure to pass along your kind words to him. If you need anything else, we’re always here to help!
Kurt has worked on my heating system and my A/C system. He knows his stuff and is willing to take the time to explain what he has found as well as show me photographs of the parts that need replacement. I appreciate his work and dedication .
He explored options for installing a new a/c unit at a price I could meet as I am on a fixed income. Very helpful.
Arrived on time and completed the work in a timely fashion
Luis arrived on time and tweaked the factory settings to make the new a/c unit work as efficiently as possible and afterward took the time to explain what he had done.
Thanks so much to Luis for being prompt and efficient. He explained all the procedures he was doing and made common sense suggestions.
Kurt and a trainee arrived on time and were very professional. Kurt explained everything during the process. The work was completed in reasonable time to my satisfaction.I have used DiBiase many times in the past. Good company.
Hi John! Thank you for being a loyal customer and for taking the time to share your experience! We're glad Kurt provided professional service and clear communication throughout the process. We appreciate your continued trust in DiBiase and look forward to serving you again!
Luis did a great job explaining what things needed to be done (and the costs of those items). Happy with the outcome: an efficient and well-running AC unit!
Hi Craig! Thank you for the wonderful review! We’re so glad to hear Luis took the time to clearly explain everything and that you're happy with the results. A well-running, efficient AC is exactly what we aim for! We appreciate your trust in DiBiase and look forward to keeping you comfortable all year long.
Had an issue with new device / install and panel needing replacement . Nerve wracking and Nathan was calm, cool and competent.
Hi Judy! Thank you for taking the time to share your experience! We understand how stressful unexpected issues can be, especially with a new installation. We're glad Nathan was able to provide the calm, confident service you needed. We’ll be sure to pass along your kind words to him. If you need anything else, we’re always here to help!
Good service
Luis always does a great job
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services.
Another great experience. Aaron was on time, pleasant, courteous, and very thorough. We’ve been clients for almost four years now and, have had a great experience every time. Every technician that has come to our home to perform our seasonal service have been very professional. That also goes for the appointment schedulers and the after hours answering service. For me to give good reviews, they must be good because, I can be difficult and critical when it calls for it. They’re top notch!
A real professional and very knowledgeable
Hi Gary! Thank you for the great feedback! We're so glad you had a positive experience and found our team to be professional and knowledgeable. We truly appreciate your support and look forward to helping with any future HVAC needs!
Install went well. A new heat pump was installed to replace a 20 year old AC system. The installers got to my house on time and got everything installed by the end of the day and it was tested and it works well so far, both heating and cooling. The installer was professional and pointed out some features about the blower in the attic and the outside unit. Great job. Couldn't be happier with what was done.
Hello Pete! Thank you for the great review! We’re so glad to hear the installation went smoothly and that you’re happy with your new heat pump. Our team takes pride in being punctual, professional, and thorough, so it’s great to know that came through in your experience. If you ever have any questions about your system, don’t hesitate to reach out. We appreciate your trust in DiBiase Heating and Cooling!
Kurt went out of his way late Saturday night to help with hvac issue at my home. It was going to be cold/snowy out tonight and honestly felt like he wanted to come out and help. When he arrived he was more than respectful, friendly and personable. My very curious 2 year old and him had a full conversation in the basement while he was doing his test. Ultimately , the problem was fixed and he left a great first impression for DiBiase. I will be asking for him for any future visits if needed.
Hi Daniel! Thank you for sharing your experience! We’re so glad Kurt could help, especially on a cold and snowy night. It’s great to hear he made such a positive impression and even had a conversation with your little one! We’ll be sure to pass along your kind words, and we’d be happy to have him assist you in the future. Stay warm!
Nathan was a great technician. He talked through the issues with me and got our heater working very quickly. Would highly recommend!
Hey Scott! Thank you for your kind words! We're so glad Nathan took the time to walk you through the issues and got your heater running in no time. Providing fast, thorough, and friendly service is what we strive for every day. We truly appreciate your recommendation and look forward to helping you again whenever you need us!
I could not be happier with DeBiase. Our furnace was having issues yesterday, and Kurt is the technician who helped us on day one. He replaced a couple things trying to get our furnace running. Without explaining in a long drawn out story, on day 2, there was a big problem that came from replacing one of those parts. And it really wasn’t anyone’s fault, just bad luck. So Dan came by day 2. It was a pretty unusual problem. He went above and beyond with checking/cleaning everything, and got the furnace working. The cleaning isn’t “perfect” but it’s an imperfect scenario. Both techs were very thorough and professional. Their work was clean, they were honest, and personable. Felt like these guys really care about the customer, and the quality of work they deliver. I didn’t sign up for a contract or anything yet, but I will not be going anywhere else for my HVAC needs in the future. Thanks again, guys.
Excellent work by the DiBiase team (Conner and Liz). We used them to insulate our house. Very professional outfit. Very polite, friendly and kept the entire house very clean while they did their work. I would whole heartedly recommend them.
Hello Shashank! Thank you for your thoughtful review and recommendation! We’re glad Conner and Liz delivered professional, courteous service while keeping your home clean throughout the insulation process. Providing top-notch customer care is always our goal. We appreciate your trust and look forward to helping you with any future HVAC needs!
