Honey Brook, PA

No cooling: homeowners described indoor fan runs but not outdoor equipment Equipment is Heat pump/Gas Furnace hybrid installed by Dibiase June 2019. 7 years old. Made demand for cooling from thermostat Started by checking Equipment interface module @ indoor equipment and making sure there was demand for cooling from thermostat Outdoor equipment control displaying 04 error code “locked rotor” Checked start components: 35/5 capacitor reading perfect. KS1 start assist reading 0 and a burn mark on top near terminal. Was hot to the touch. Hard start Kit has failed. Was installed May 28 2024 so replacement is covered by Dibiase 2-year guarantee. Replaced and tested. Cleaned outdoor coil with nearby hose. (Backside only had layer of dirt) Recommend replacing Aprilaire 213 filter ASAP. Limit use of system until you can replace it. Offered to replace today. Recommend replacing every 6 months. System operating well at this time.

Estimate

4/17/26. Fully assessed no cooling situation on 2016 trane a/c system. Found dirty Aprilaire 413 filter, replaced with one homeowner provided. Found system not cooling at all but compressor was running. R410a refrigerant pressures were 225/208, very high on low side. Compressor was also very loud and failing. Homeowner said that the parts still may be under warranty. Provided estimate to replace compressor and txv under warranty if it is but explained to him that being 10 years old it does not make sense at all to replace the compressor due to the coils can leak at any time. Recommend replacing the a/c system. Need to set up appointment for Monday to give replacement estimate.

Luis 4-16-26 no cooling, water sensor activated, found water source to be leaking toilet non related to installation. Customer will take care of this issue I tested the ac unit ok no issue with ac or ac drain line. Provided estimate to install one in air cleaner 20x20x1

Est

4/15/26 Dan Customer had said his new Trane heat pump system is short cycling and will not come back on , so it’s not cooling. I found my system had very high pressure. System ended up being overcharged. I had to pull some charge out of the system to get back to the nameplate specifications. The system is back up and running as normal . No charge for today recall.

3/19/26. Fully assessed no power to the thermostat situation. Found 120 v to the furnace but not 120v between hot and netural. Took apart furnace 2x4 box and checked all electrical connections, the problem was not in there. Took apart switch at the top of the steps and found a burnt neutral in the wire nut connection. Provided estimate to repair, customer agreed. Stripped wire and removed burnt ends. Re did connection and furnace came back on. Performed combustion test. Gas furnace is working properly at time of service.

3/17/26. Fully assessed no hot water situation. Found that the water heater was an oil boiler with summer / winter hook up from 2002. Found boiler full of soot and needed cleaned. Also found electrode tips burnt off. Performed precision heat tune up on oil boiler. Vacuumed out soot from heat exchanger and smoke pipe. Replaced gar bar spin on oil filter. Replaced.65x80b nozzle. Replaced electrode assembly. Sealed around chimney base. Explained to homeowner that it would be a good idea to get a replacement estimate do to the age and condition of oil boiler. Oil boiler is working at time of service.

Luis 2-25-26 performed quality assurance on recently installed Goodman heat pump, check electrical low and high ok test water safeties ok. Test 10 kw back heat ok. Check airflow 28 degree temperature rise. Check refrigerant pressures ok. Heat pump is working properly. I showed homeowner how to change filter, every 30 to 45 days. Filter size 20x20x1 I also provided information about air purification system, customer was concerned about indoor air quality. Electric heat back up is locked out at 40 degrees with 30 minutes timer. Customer is aware this.

Fully assessed 2022 mobile home furnace not heating. Found oil burner locked out on reset. Homeowner had another company service the furnace this past fall. Hit reset but furnace did not fire. Pulled out nozzle assembly and found.60x80 a nozzle clogged up, replaced nozzle . Found after replacing the oil tank was completely empty. Homeowner was on auto fill they did not fill it. Homeowner to call oil company tomorrow.