Thorndale, PA

Luis 1-26-26 customer called in for no heat. Found system of point arrival. Turn thermostat to heat in check system operation heater will go off on low pressure switch error code will not close check vacuum -2.45 inches water column. I tap on the pressure switch so it works. I putting a universal pressure as temporary until we get all three new pressure switches provided estimate for the repairs. Customer approved repairs. We will need to come back with new precious switches. Customer has heat and system working order. I personally called supply house and order parts. Customer paid 50% for repairs

Fully assessed no heating situation. Found blown glass that there was 120 v on line side coming into furnace but not between hot and neutral. Furnace was installed by dibiase on 11/06/25. Found neutral wire was burnt and not making a good connection. Checked over All connections and re stripped netural wire. This is a recall on install. Tested furnace operation. Gas furnace is working properly at time of service.

Estimate

I arrived to the customers home for no heat . The customer had a tripped roll out switch . The system has a cracked heat exchanger. It failed the combustion test and the smoke test. I will talk to the customer what he wants to do moving forward. The furnace is red tagged and is turned off at the switch and the gas shutoff. Customer needs to talk to his wife about what they want to do, I recommended an estimate for replacement. A So showed the customer 3 options pricing for his replacement.

I arrived to the customers home to service there 10 yr old gas furnace system. I started with checking the air filter and replaced, filter size is 16x25x1 . I checked all my electrical connections and voltages. I inspected and tested the burners , flame sensor and the igniter. I inspected the exhaust for restrictions and rust and holes. I inspected the inducer and the blower motor operation. I checked and tested for combustion and took temp rise splits at the return and the supply. Everything is running fine at this time of service.

Fully assessed no heating situation. Found furnace not proving low pressure switch. Found ports were open pressure switch has failed. Parts are warranty labor is not need to order low pressure switch assembly for both high and low together. Distributor is not open today. Need to order jumped out for now it is working .

Pulled r-32 refrigarant charge back into outdoor unit. Cut out section of line set and electrical. Got stone brought out from the shop to re level outdoor unit. Brazed in and vacuumed to 159 microns. Ran system in a/c mode. A/c is working properly at time of service.

Completed heat tune up for natural gas furnace. Aprilaire 413 filter clean; homeowners replaced recently Inspected heat exchanger, burners, flue pipe, inducer assembly and hoses Inspected hot surface ignitor and verified resistance with meter Cleaned flame sensor and verified flame rectification circuit Measured temperature rise and static pressure Checked wiring, controls, electric motors and components; Checked manifold gas pressures Inspected drain and pump. Completed humidifier maintenance. Cleaned housing, set water flow/valve. Replaced 45 water panel. Checked operations of humidifier. Combustion, draft and smoke test: Pass Provided estimate for APCOX whole home air treatment system. UV+Carbon technology. Lifetime warranty on equipment. 3-Year bulb lifespan. Will control biological growth and VOCs. Gas furnace is operating well at this time.

11/24/25 Dan I arrived to the customers home to service their 5 yr old gas furnace system. I started with checking the air filter and replaced , the filter size is 16x25x1. I checked all my electrical connections and voltages. I inspected and tested the burners , flame sensor and the igniter. I water tested all tubing and hoses. I inspected the exhaust and fresh air pipe for restrictions and bellies. I inspected the inducer and the blower motor operation. I checked and tested for combustion and took temp rise splits at the return and the supply. Everything is running fine at this time of service.

Performed quality assurance reprogrammed system. Rewired thermostat. Installed air intake. And customer was unhappy with the placement of the unit outside and either wants DBS to pay for the bus to be removed or to remove the unit over instead of on the bush. I totally agree with him. We need to follow up with a resolution for the outdoor unit.